4 Service Delivery Jobs in Essex with Remote Work Options

indirect and direct tax filings, statutory account filings and treasury back office functions. The role will be responsible for ensuring a high standard of service delivery in line with agreed timelines. You must ensure that all company policies are adhered to. You must also ensure that duties are … carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues. Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties. Key Responsibilities The Assistant … as require Qualifications • Strong academic background, Accounting degree preferable • Must be currently studying for an accounting qualification • Good working knowledge and understanding of Shared Service Centre processes and how these fit into the wider environment • Some understanding of all Tax & Financial Accounting best practices, people, processes and technology • Ability more »

contributions. Where possible supporting and guiding employees in using self-service. • Responsible for resolving complex payroll queries to ensure timeframes are met within agreed Service Level Agreements (SLAs). • Responsible for payroll processes generating payments to employees and third parties, along with associated internal/external statutory reporting. • Support … processed and delivered to a high standard, ensuring quality of outputs. • Responding effectively to customers’ enquiries in a timely and professional manner and meeting service standards, this can be via the customer portal, in writing, or verbally in a call or meeting. • Supports the drive to improve the service … a very high level, with a high standard of written communication. • Experience of working in a customer-orientated environment, dealing with queries in a service delivery setting and continuously seeking to improve the services provided. more »

will play a crucial role in providing 1st and 2nd line IT support alongside our UK-based team, ensuring smooth operations and high-quality service delivery. Responsibilities: Provide 1st and 2nd line IT support, including desk setups, machine replacements, moves, and changes. Handle the process of raising IT support … Assist in IT project work as assigned and adhere to company vision and values. Support all users alongside the UK IT team and Managed Service Providers (MSPs). Maintain core system up-times, manage company assets, and produce IT system and asset reports. Respond promptly to support calls within … International travel is rare and limited to visits to other group companies. Other Requirements: Compliance with company policies, maintaining a high standard of customer service, and ensuring the safety and health of all stakeholders. A DBS Enhanced Disclosure is required for all applicants. more »

focusing on supporting them to achieve their personal and organisational targets through coaching, mentoring and development. * Overall responsibility for the whole Contact centre, ensuring service delivery and sales metrics are met through the delivery of exceptional Customer Service. * Manage third party partnerships. Stakeholder management of technology and … delivery partners, external Insurers, Hospital senior leadership teams and the wider support teams, removing any barriers and focusing on continuous improvement and better patient journeys. * Identify trends in patient and business activity and work with the Operational leads to support continuous improvement of our patient journey * Work closely with … years' experience in call centre or call handling environment. * Minimum 5 years' experience in sales and administration position. * Experience of managing a Sales through service contact centre and associated processes * Experience of coaching and mentoring others to achieve targets * Previous experience of leadership in a small to medium contact more »