1 to 25 of 33 Service Delivery Jobs in Hampshire

efficiency and effectiveness of its Europe business, sharpen its competitiveness and accelerate its growth and profitability. Job description: Our client's Rapid Bio-Decontamination Service (RBDS) provides high level disinfection of pharmaceutical and healthcare areas using hydrogen peroxide vapour. Operating globally, their team works with all leading pharmaceutical and … personal care companies, and their associated research partners, to enable the production and delivery of medicines, treatments and advanced therapy’s. In this highly regulated and audited industry their service team must operate with appropriate technical and regulatory knowledge to give the customer confidence in their effectiveness, regulatory … compliance and, above all, safety. We must also be able to respond to our customers changing demands and timescales to ensure that the service we provide delivers meaningful value, above and beyond the decontamination itself. Overview of the role: Our UKIE business is seeking a service Supervisor to more »

Service Administrator/Service Coordinator/Administration Assistant Service Administrator/Service Coordinator/Administration Assistant is required for a marine engineering business located in Southampton. As a Service Administrator/Service Coordinator/Administration Assistant you will need to be a skilled individual … with strong administration skills. Package Salary is dependent on experience Free Parking Company Pension Employee discount Referral Programme Duties: As a Service Administrator, you'll handle data entry, filing, and maintaining records efficiently. scheduling service appointments, managing inquiries, and providing updates to customers promptly. Ensure accuracy in preparing … and processing service-related documentation as a Service Administrator. Work closely with service technicians as a Service Administrator to maintain efficient workflow and service delivery. Responsible for verifying completed work and addressing any discrepancies promptly. General branch administration support as required. Requirements: Strong Administration Skills more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair across the South East covering Kent … Sussex, Surrey and Hampshire. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher … offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

patterns – 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: • Communication both written and verbal • Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) • Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: • Technical Management. • Coordination of Command Center and Technical Teams for problem determination and recovery • Identify … and implement service improvements. • Own and drive all service incidents through to service recovery. • Planning and Implementation of weekend maintenance period tasks • Manage change activity on live services. • Shift lead for Command Center team Additional Responsibilities: • Participate in 24/7 Rotating Shift Pattern • Support end to more »

patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify … and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to more »

ll be the Data Migration Lead on our clients largest ever investment programme, supporting the deployment of an ERP system across our clients Sales, Service, Order Management, Finance and Operations (incl Supply-Chain, Warehousing and Logistics) functions. You will play a vital role in this exciting and critical programme … and maintain the integration flows between different systems. You will provide support coverage when issues occur - acting as 3rd line support to our clients Service Delivery team providing assistance and/or documentation as needed. Responsible Director: CFO Report To: Head of Systems Operations Direct Reports: N/… to enable repeatable data activities (migrations, refreshes, testing setup) and ensure data migration activity is clearly understood and supported. within the IT Department, Portfolio Delivery Team and business functions to agree delivery schedules for system developments and updates, and to deliver on the implementation, user acceptance testing, data more »

business will be crucial. As Head of Enterprise Managed Services you will be working closely with multiple teams within Onecom to align on the service we provide to our customers, ensuring a seamless end-to-end journey. The Head of Enterprise Managed Services builds working relationships with both colleagues … and customers, in turn supporting the company's commitment to achieving high standards of customer satisfaction and service quality. You will be working in a supportive, fast paced environment. The role involves a huge breadth and variety of duties including: - Responsible for the 24x7 Managed Service Desk team … leadership, direction and guidance, motivation and support, clear objectives, personal development and meaningful feedback on their performance and addressing underperformance promptly - Proactively manage our service boards to ensure that workflow is being prioritised and in line with our customer's SLAs, organising resource to ensure that requirements can be more »

The role of the 1st Line Service Desk Technician is to receive telephone calls, emails and live chats from users/customers, record as much information as possible, attempt to resolve the incident/request and log as a ticket if immediate remediation is not possible. Role Customers (Internal … concise information to be recorded on each ticket.MDS to be completed, in full, on each ticket Aim to meet Team, and Individual, Objectives Maintain service delivery against Key Performance Indicators Manage and lead each phone call in an engaged and structured manner Retain ownership of incidents and requests … of the role Assist users and customers with a wide variety of faults, queries, and concerns Ensure all information is logged in the relevant Service Management system, meeting the Minimum Data Set requirements Communicate confidently and accurately with users, customers, colleagues, and managers Training Firebrand’s sector-leading Level more »

of Security and Networking solutions, you will interact in technical discussions between the customer, our Design Authority and Technical Leads regarding the overall project delivery requirements. As our Technical Project Manager, your job will be focused around coordinating resources and processes to ensure that projects are delivered on time … role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Technical Project Manager - Key Responsibilities: - Successful delivery of assigned IT projects, on time and on budget - Resource planning to enable successful project delivery - Project documentation control, with an ability to … customer relationships - Remaining technically aware of the KHIPU solution portfolio - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Technical Project Manager - You: - 3 to 5 years' experience in a similar role is essential - Knowledge and more »

Providing architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365 (Dynamics 365 is a plus). Work as part of a service delivery team reporting to the Head of Application Development. Fully participate in team planning and work with colleagues to continuously improve the team more »

Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present service delivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »

projects. Are you ready for your next challenge? The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco products, be an expert on Network topology and a desire to learn (if required) additional complementary technologies. As a hands-on … skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »

Change Manager specialising in Account Transformation, Innovation, and Improvements at Mitie, you will be instrumental in driving change initiatives across client accounts to enhance service delivery, achieve cost savings, and foster innovation. Working within a complex environment, you will lead cross-functional teams, leverage Mitie's core values … client accounts to identify areas for improvement and transformation. Develop and implement innovative solutions and strategies to streamline operations, optimise resource allocation, and enhance service delivery. Innovation and Continuous Improvement: Drive a culture of innovation and continuous improvement within client accounts, leveraging Mitie's expertise and industry best practices. … Lead initiatives to identify and implement innovative technologies, practices, and solutions to drive efficiency and enhance service quality. Cost Savings: Work collaboratively with client stakeholders to identify opportunities for cost savings and efficiencies without compromising service quality. Develop and implement cost reduction strategies, monitor performance, and track savings more »

and contribute to strategic decisions Maintain strong connections within the healthcare sector Mentor and develop a talented, diverse team, promoting core values across the service delivery team Manage and lead internal/external meetings Take accountability for the delivery of end-to-end customer engagements and ensure … and analytical skills Good written and verbal communication skills Passionate about defining and developing solutions. Desirable: Experience working in an Electronic Patient Record (EPR) delivery environment Knowledge of NHS design process and procedures Experience of drafting business cases If you are interested in embarking on a rewarding career with more »

discipline; Experience in some of the following areas is required: Systems Engineering on a small satellite programme, preferably across the full project lifecycle; Technical delivery of complex systems, software and/or electronic hardware; Spacecraft AIT and/or operations; Delivery of space technology and/or space … and will be encouraged to identify business/technology promotion opportunities. Responsibilities will include: Working as part of project teams to support mission/service delivery; Producing test and verification plans for the various stages of development; Planning and performing functional, electrical, mechanical and environmental tests at subsystem … are world class experts who design, build and operate space missions for global customers from our UK site. We also offer ‘Space as a Service' by flying customer payloads on our spacecraft and by providing customers the ability to upload digital applications to operate on our hardware. ISM was more »

specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … issues but also be required to deal with complex software issues. Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain service delivery against Key Performance Indicators. Aiming to more »

skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »

Support wider client teams to maintain adherence to organisational and industry standards, ensuring the security of information assets and systems, maintaining client confidence in service delivery. Support the production and adoption of the client's IT security framework, including: Security policies, principles and standards for application across the organisation more »

to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The Engineering Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this role … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The M&E Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »