1 to 25 of 40 Service Delivery Jobs in Hampshire

Change Manager specialising in Account Transformation, Innovation, and Improvements at Mitie, you will be instrumental in driving change initiatives across client accounts to enhance service delivery, achieve cost savings, and foster innovation. Working within a complex environment, you will lead cross-functional teams, leverage Mitie's core values … client accounts to identify areas for improvement and transformation. Develop and implement innovative solutions and strategies to streamline operations, optimise resource allocation, and enhance service delivery. Innovation and Continuous Improvement: Drive a culture of innovation and continuous improvement within client accounts, leveraging Mitie's expertise and industry best practices. … Lead initiatives to identify and implement innovative technologies, practices, and solutions to drive efficiency and enhance service quality. Cost Savings: Work collaboratively with client stakeholders to identify opportunities for cost savings and efficiencies without compromising service quality. Develop and implement cost reduction strategies, monitor performance, and track savings more »

Service Desk Manager Southampton £35,000 - £40,000k (DOE) Digital Waffle is working with a highly successful and fast growing MSP, who are looking for a Service Desk Manager. The ideal candidate will have a strong background in IT support management, excellent leadership skills, and a passion for … delivering outstanding customer service. Responsibilities: Manage and oversee the day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining high levels … of customer satisfaction. Monitor service desk performance metrics and KPIs, identifying areas for improvement and implementing strategies to enhance efficiency and effectiveness. Develop and maintain service desk processes, procedures, and documentation to ensure consistency and quality of service delivery. Act as a point of escalation for complex more »

ll be the Data Migration Lead on our clients largest ever investment programme, supporting the deployment of an ERP system across our clients Sales, Service, Order Management, Finance and Operations (incl Supply-Chain, Warehousing and Logistics) functions. You will play a vital role in this exciting and critical programme … and maintain the integration flows between different systems. You will provide support coverage when issues occur - acting as 3rd line support to our clients Service Delivery team providing assistance and/or documentation as needed. Responsible Director: CFO Report To: Head of Systems Operations Direct Reports: N/… to enable repeatable data activities (migrations, refreshes, testing setup) and ensure data migration activity is clearly understood and supported. within the IT Department, Portfolio Delivery Team and business functions to agree delivery schedules for system developments and updates, and to deliver on the implementation, user acceptance testing, data more »

Control systems. Prioritize faults and direct engineering resources for timely restoration of service. Make operational decisions and provide guidance to ensure safe and efficient service delivery. Maintain accurate records and brief ATC and engineering staff accordingly. Supervise Airport Maintenance Engineers and contractors. Maintain Competency Ratings and report concerns to more »

specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … issues but also be required to deal with complex software issues. Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain service delivery against Key Performance Indicators. Aiming to more »

to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The Engineering Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this role … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure service delivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »

the ICB and to the other clinical and care professional leads across the range of portfolio areas, ensuring the link between system, Place and delivery of digital and informatics development within the ICB. The post holder will be an integral member of the Chief Medical Office team as well … pension scheme Sick pay policy Occupational health services including staff counselling services Flexible working and family friendly policies Flexible retirement and retirement vouchers Health Service Discounts - offers for stores, travel, equipment etc. Successful candidates will be subject to a six-month probationary period. Job description Job responsibilities Provide high … opportunities for improvements in care work practices that result from digitally enabled clinical initiatives. Ensure that all key stakeholders are consulted in the design, delivery, and evaluation of Digital and Data systems, including patients, carers, clinicians, technical and programme teams and best practice groups. Ensure that proposed service more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

Support wider client teams to maintain adherence to organisational and industry standards, ensuring the security of information assets and systems, maintaining client confidence in service delivery. Support the production and adoption of the client's IT security framework, including: Security policies, principles and standards for application across the organisation more »

business will be crucial. As Head of Enterprise Managed Services you will be working closely with multiple teams within Onecom to align on the service we provide to our customers, ensuring a seamless end-to-end journey. The Head of Enterprise Managed Services builds working relationships with both colleagues … and customers, in turn supporting the company's commitment to achieving high standards of customer satisfaction and service quality. You will be working in a supportive, fast paced environment. The role involves a huge breadth and variety of duties including: - Responsible for the 24x7 Managed Service Desk team … leadership, direction and guidance, motivation and support, clear objectives, personal development and meaningful feedback on their performance and addressing underperformance promptly - Proactively manage our service boards to ensure that workflow is being prioritised and in line with our customer's SLAs, organising resource to ensure that requirements can be more »

projects. Are you ready for your next challenge? The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco products, be an expert on Network topology and a desire to learn (if required) additional complementary technologies. As a hands-on … skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT service delivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »

patterns – 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: • Communication both written and verbal • Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) • Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: • Technical Management. • Coordination of Command Center and Technical Teams for problem determination and recovery • Identify … and implement service improvements. • Own and drive all service incidents through to service recovery. • Planning and Implementation of weekend maintenance period tasks • Manage change activity on live services. • Shift lead for Command Center team Additional Responsibilities: • Participate in 24/7 Rotating Shift Pattern • Support end to more »

discipline; Experience in some of the following areas is required: Systems Engineering on a small satellite programme, preferably across the full project lifecycle; Technical delivery of complex systems, software and/or electronic hardware; Spacecraft AIT and/or operations; Delivery of space technology and/or space … and will be encouraged to identify business/technology promotion opportunities. Responsibilities will include: Working as part of project teams to support mission/service delivery; Producing test and verification plans for the various stages of development; Planning and performing functional, electrical, mechanical and environmental tests at subsystem … are world class experts who design, build and operate space missions for global customers from our UK site. We also offer ‘Space as a Service' by flying customer payloads on our spacecraft and by providing customers the ability to upload digital applications to operate on our hardware. ISM was more »

and contribute to strategic decisions Maintain strong connections within the healthcare sector Mentor and develop a talented, diverse team, promoting core values across the service delivery team Manage and lead internal/external meetings Take accountability for the delivery of end-to-end customer engagements and ensure … and analytical skills Good written and verbal communication skills Passionate about defining and developing solutions. Desirable: Experience working in an Electronic Patient Record (EPR) delivery environment Knowledge of NHS design process and procedures Experience of drafting business cases If you are interested in embarking on a rewarding career with more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

join them on a permanent basis based out of Portsmouth. The EC&I Engineer will be responsible for providing technical solutions in product and service delivery. Key responsibilities include resolving technical issues, compiling reports, adhering to specifications, and ensuring compliance with health and safety standards and documentation.... APCT1_UKTJ more »

patterns - 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Senior Infrastructure Engineer is key to the Service Delivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: * Communication both written and verbal * Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) * Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: * Technical Management. * Coordination of Command Center and Technical Teams for problem determination and recovery * Identify … and implement service improvements. * Own and drive all service incidents through to service recovery. * Planning and Implementation of weekend maintenance period tasks * Manage change activity on live services. * Shift lead for Command Center team Additional Responsibilities: * Participate in 24/7 Rotating Shift Pattern * Support end to more »

efficiency and effectiveness of its Europe business, sharpen its competitiveness and accelerate its growth and profitability. Job description: Our client's Rapid Bio-Decontamination Service (RBDS) provides high level disinfection of pharmaceutical and healthcare areas using hydrogen peroxide vapour. Operating globally, their team works with all leading pharmaceutical and … personal care companies, and their associated research partners, to enable the production and delivery of medicines, treatments and advanced therapy’s. In this highly regulated and audited industry their service team must operate with appropriate technical and regulatory knowledge to give the customer confidence in their effectiveness, regulatory … compliance and, above all, safety. We must also be able to respond to our customers changing demands and timescales to ensure that the service we provide delivers meaningful value, above and beyond the decontamination itself. Overview of the role: Our UKIE business is seeking a service Supervisor to more »

Providing architecture, configuration, administration, and functional support to expand capabilities in Microsoft 365 (Dynamics 365 is a plus). Work as part of a service delivery team reporting to the Head of Application Development. Fully participate in team planning and work with colleagues to continuously improve the team more »

Service Administrator/Service Coordinator/Administration Assistant Service Administrator/Service Coordinator/Administration Assistant is required for a marine engineering business located in Southampton. As a Service Administrator/Service Coordinator/Administration Assistant you will need to be a skilled individual … with strong administration skills. Package Salary is dependent on experience Free Parking Company Pension Employee discount Referral Programme Duties: As a Service Administrator, you'll handle data entry, filing, and maintaining records efficiently. scheduling service appointments, managing inquiries, and providing updates to customers promptly. Ensure accuracy in preparing … and processing service-related documentation as a Service Administrator. Work closely with service technicians as a Service Administrator to maintain efficient workflow and service delivery. Responsible for verifying completed work and addressing any discrepancies promptly. General branch administration support as required. Requirements: Strong Administration Skills more »

early intervention MHST teams through to our crisis services in liaison and community crisis pathways. Our Eating Disorder Teams are core to our overall service delivery. The Senior Leadership Team for Solent CAMHS compromises of Operational and Strategic Management, alongside Clinical Leadership, to ensure a robust approach to developing … Main duties of the job In this role you will be working as part of a Senior Leadership Team with direct responsibility for the delivery of our eating disorder services in Southampton and Portsmouth. You will be working alongside a strong Clinical Lead and supporting our teams in aligning … their pathways and delivery models. You will work in strong partnership with key services and be expected to develop positive relationships with partner agencies across the acute and community sector. Participation and Co Production is core to our service planning and delivery, and you will be expected more »

key performance indicators and metrics that relate to strategic objectives and understanding. There is also a requirement to review and develop the business intelligence service to improve access to information, quality and reporting elements to fulfil our local and national reporting and planning expectations. What were looking for The … to demonstrate the use of software to process raw data, create complex reports and provide information outputs Experience and expertise in information management and delivery Knowledge of NHS workforce based data, staff information or administration systems (eg. ESR, electronic rostering systems) and operational reporting requirements Project management and implementation … the use of desktop software at an advanced level Expertise and experience in dealing with identifiable data and commercially sensitive data Experience of leading service delivery to meet set timescales and deadlines Desirable Experience within the subject area of healthcare mandatory reporting and data intelligence for all staffing more »

If recruited at a band 6 level the successful candidate would progress to a band 7 position on completion of agreed competencies. The hepatology service is a regional unit for complex liver disease, managing patients from the Wessex area, the Channel Islands and the Falklands. Conditions include cirrhosis, alcohol … Job description Job responsibilities The successful applicant will work closely with the hepatology MDT and dietetic team. This role involves direct patient contact alongside service development of dietetic hepatology services at a large acute teaching hospital. You will join a friendly team of dietitians working in acute medicine and … be supported with service developments and complex clinical cases by the medicine team lead dietitian, lead adult dietitian and the hepatology MDT. You will be an integral member of the specialist hepatology multidisciplinary team.On completion of competencies you will: Be the dietetic clinical lead responsible for the provision of more »

possess exceptional communication skills and a knack for troubleshooting and processing tasks efficiently. Role and Responsibilities: - Prioritise customer satisfaction above all else, ensuring exceptional service delivery at all times. - Familiarise yourself with Our Core Values and our range of products and services. - Efficiently on-board new clients and … positively to team morale. - Communicate effectively with clients through various channels, including telephone and email. - Willingly participate in business projects as needed. Essential Attributes: - Delivery-oriented and well-organised individual with experience in a financial planning environment. - CII or RO part qualified preferred, with a salary commensurate with experience. more »

of Security and Networking solutions, you will interact in technical discussions between the customer, our Design Authority and Technical Leads regarding the overall project delivery requirements. As our Technical Project Manager, your job will be focused around coordinating resources and processes to ensure that projects are delivered on time … role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Technical Project Manager - Key Responsibilities: - Successful delivery of assigned IT projects, on time and on budget - Resource planning to enable successful project delivery - Project documentation control, with an ability to … customer relationships - Remaining technically aware of the KHIPU solution portfolio - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Technical Project Manager - You: - 3 to 5 years' experience in a similar role is essential - Knowledge and more »