8 Service Delivery Jobs in Kent

IT Lead (Service Desk) Chatham Permanent Up to £45,000 Network It a looking for an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated IT Lead to join our Clients' dynamic team in Chatham. In this … distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service delivery. Problem Resolution: Act as an escalation point for complex technical issues, working closely with team members to troubleshoot and resolve issues promptly. Process … Improvement: Continuously assess and improve support processes, implementing best practices to enhance efficiency and service quality. Requirements: Previous experience in 2nd Line Support roles, with demonstrated leadership or supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth more »

scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinatingthe service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between … the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the OperationsCentre. Answering calls from … service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager& Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare more »

and quality requirements. Supervising and developing a high performing team that strives for quality, safety, cost and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Working with the client and reporting to the sector manager, responsible for helping to establish … the strategy and delivery for the project. Manage project reporting highlighting key metrics such as revenue and cost, cashflow, profitability, risk, and opportunities as well as other project performance criteria. Review of trends and instigation of action plans to ensure reduction of business exposure and increase in performance. Reporting … of all Heath & Wellbeing, Safety, Environmental and Sustainability statistics across projects inline the company requirements. Delivery of all key project documentation to business at start of project including PEP, PAP, PBP & HASEMP. Liaison with Sector Manager for briefing on project and documentation acceptance. On occasions in partnership with Work more »

We are delighted to offer an exciting opportunity for an ambitious, strong, resourcing and recruitment manager, who is progressing in their management career. The service is looking for an experienced and senior human resources manager to join the People Services Team. Reporting to the Deputy Director People Services and … development and implementation of innovative and creative solutions to meet the resourcing challenges facing the Trust. They are responsible for supporting the development and delivery of the Trust Resourcing Strategy as it relates to AfC Staff, working closely with stakeholders across the organisation on the development of clear career … class' service. They promote an evidence based and data-driven approach to resourcing, continually monitoring recruitment KPI's and customer feedback to ensure effective service delivery. About us We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve more »

expansion plan with acute Trust, primary care, HCP and community partners to ensure that national expansion trajectories are planned and met locally and thatthe service is rolled out to participants in line with the agreed mobilisation plan.o Develop and maintain programme/project plans and risk logs, ensuring that … of the Kent and Medway TLHC programme.o Take a quality improvement approach to all aspects of the programme and modelling, to reflect changes in service delivery models, and population health as part of the overall programme ofcontinuous improvement in the delivery of healthcare.o Establish and maintain constructive … best of your knowledge, be true and accurate. Person Specification Qualifications and experience Essential Understanding of strategic NHS and Social Care issues, priorities and service developments. Programme or project management qualification or equivalent experience essential. Educated to master's level or equivalent level of experience of working at a more »

will perform a key role in the field, both with inspectors and clients across multiple projects and locations, motivating, supporting, and providing technical and delivery support. Working closely with the Asset & Inspection Manager and the wider Inspection Services team, you will assist in managing inspection projects & developing, and implementing … step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of work practices … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Service delivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector more »

proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and more »

distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service delivery. Problem Resolution: Act as an escalation point for complex technical issues, working closely with team members to troubleshoot and resolve issues promptly. Process … Improvement: Continuously assess and improve support processes, implementing best practices to enhance efficiency and service quality. Requirements: Previous experience in 2nd Line Support roles, with demonstrated leadership or supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth more »