Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. Our suite of services blends together best-in-breed … Customer focus that enables us to become our Customers’ trusted partner. Role Description Talion is looking for an individual to take responsibility for the delivery of several of our Managed Security Service contracts to ensure that we meet Client expectations whilst delivering in line with budget and quality … standards. They will act as the Client’s key point of contact for the Service and as their advocate to the internal teams. Our Technical Service Managers (TSM) produce Service performance reports, oversee incidents, problems and changes on the Service and provide escalation points for both more »
Cognizant has an exciting opportunity for an experienced and collaborative ServiceDelivery Lead to join our inclusive and thriving team. This full-time ServiceDelivery Lead role is based in Leeds. As a ServiceDelivery Lead, you will manage field and deskside services teams … spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: To Serve as Regional Services Manager(RSM) ensuring continuity of delivery to meet and exceed … customer expectations. RSM will be the Customer’ point of contact, He will be accountable for compliance with customer policies. Work with Service providers and make sure that they adhere to SLA and Service provider tech provide support to Client. Partner with Service desk and UX command center more »
Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise … infrastructure, and services to support business operations, ensure scalability, reliability, and security. • Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines. • Drive process improvement and optimization initiatives within the Enterprise Services team. • Assist/coordinate vendor relationships, contracts, and more »
Monday-Friday (fully in office) Key responsibilities: Management of daily requests via the CAFM system/Help desk Liaise with Contract Manager/ServiceDelivery & Mobilisation Manager for allocation of works to contractors Liaise with allocated client from beginning to end, updating works, assisting with client queries and … involve liaising with technical managers Collate all instances of planned and reactive works that are not able to be completed and escalate to the ServiceDelivery & Mobilisation Manager Ensure data for monthly reports are issued to CM Update WIP reports weekly for WIP meeting Upkeep of shared drive more »
Pathology departments . As a State Registered Biomedical Scientist, the post holder will be a member of the departmental team and assist in the delivery of a quality driven, cost effective, patient focused service consistent with LTHT Pathology objectives. To provide that service in a manner commensurate … in different sections of the department you will gain the knowledge and skills necessary to contribute towards the provision of an accurate and timely service for patients. You will be expected to apply professional judgements and specialist skills to technically complex and sometimes difficult situations, and how to work … and accuracy. Technical validation and designated clinical authorisation of results as determined by specialist area Communication of complex, technical information to users of the service Use of LIMS to report, retrieve and manage technical information. Participate and ensure the operation and routine maintenance of equipment. The post holder will more »
teams. This rewarding role and is key to coordinating these training opportunities and in promoting the learning culture within Pathology. Please see our exciting service on:- Pathology (leedsth.nhs.uk), especially our experience pathology web page Experience Pathology Virtual Open Day (leedsth.nhs.uk Main duties of the job Key responsibilities of the … counter parts across WYAAT, and inparticular the proposed New Pathology Partnership (NPP) between LTHT, Calderdale Fundation and Mid-Yorkshire Trust in preparation of further service consolidation, and harmonisation of training practices. The post holder will be responsible for liaising and working with colleagues across other Trusts and CSUs within … Leads where the Health Care Science Workforce is deployed to ensure the sharing of best practice and educational resources. JOB DIMENSIONS Co-ordination and delivery of education and training for the CSU Work in partnership with key stakeholders to develop, support and share educational resources Utilise HEE educational resources more »
satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve service delivery. Identify opportunities for growth within existing client accounts and drive revenue generation. Serve as a liaison between clients and internal teams, advocating for more »
as assisting account exec’s in securing new business. Managing and building relationships with clients, promoting a favourable image of the company. A full-servicedelivery should be provided to all clients, ensuring that service standards are at the highest levels. Building a general knowledge of designated more »
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless servicedelivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
and is one of the first and largest independent MIS Support provider and nationally support over 1,000 schools. As a business focused on servicedelivery, our people are our most important asset. We make every effort to ensure that we recruit and retain the best people in … as a Virtual Data Manager within the education sector. As a Virtual Data Manager, you will be responsible for providing a comprehensive data management service to schools carrying out a schedule of work including assessment, reporting, census and provision of analysis. You should have the confidence to suggest areas … should have a good understanding of the education sector. You will have a thirst for knowledge and problem solving, while delivering a first-class service to our customers. You will have the ability to work either in a team or independently and excellent organisation skills are essential. INDIT Planet more »
Leeds, England, United Kingdom Hybrid / WFH Options
Fruition IT
supporting all office systems, network infrastructure and end user support services. What do I need? Team Leadership & Management experience is a must Proficient in ServiceDelivery, Incident, Change and Problem Management ITSM processes, tools and frameworks (ITIL) Slack, Skype/Modern Workplace Support Network/Infrastructure and Monitoring more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
National Highways
manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS ServiceDelivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »
Employment Type: Permanent, Part Time, Work From Home
manage the divisional approach to risk management in line with management assurance requirements. Lead on the divisional workforce planning in conjunction with the FBS ServiceDelivery Unit and FBS Finance Business Partner where required. To be successful youll need Experience of policy writing and formatting. Experience of process … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »
Role responsibilities: As Head of Global Automation at CrimsonXT, you’ll lead business strategies to drive revenue growth, identify new opportunities, and ensure seamless service delivery. Utilizing data analytics, you’ll inform decisions, foster client relationships, and explore new avenues for expansion while mentoring team members for continuous growth. more »
Job summary The Privacy, Transparency & Trust (PTT) Sub-directorate is a sub-directorate of the Delivery Directorate. The mission of the PTT Sub-directorate is to enable NHS England to drive innovation and improve lives through greater use of data and technology and to be a well-run organisation. … that underpin NHS England as a safe haven of patient data. The IG Lead role provides professional expertise, experience and leadership within the IG Delivery teams (Digital & Operations, Data and Analytics) in the PTT Sub-directorate. The postholder will set the strategic direction and lead on the provision of … an efficient, effective, professional, and well-co-ordinated service within the relevant IG Delivery team capable of meeting all statutory, regulatory and NHS requirements in alignment with the activity of the organisation.The post holder will lead information governance change across the newly merged organisation to ensure NHS England more »
Team Manager (afc band 5) to help with the day to day management of the CSR service. The Pathology CSU will be a leading service of excellence, responsive to patients needs, providing an environment for our valued teams that promotes innovation and engagement. As a centre for excellence and … can request our analytical and interpretive services from a range of disciplines. The post holder will support the administration and management of the CSR service, supervise its teams, co-ordinate training and undertake line management of the CSR staff. The post holder will work closely with Pathology Senior Managers … The post-holder has a key role in the planning, implementation, maintenance and review of systems and procedures relating to an effective and efficient service delivery. The post holder will manage the CSR service providing support, mentorship, development and guidance to the team. About us The Pathology department more »
measures to safeguard against threats and vulnerabilities. Own and lead the customer support function and team, ensuring timely resolution of issues and high-quality service delivery. Establish service level agreements (SLAs) and key performance indicators (KPIs) to measure and improve customer support performance. What we're looking for more »
Job summary The Privacy, Transparency & Trust (PTT) Sub-directorate is a sub-directorate of the Delivery Directorate. The mission of the PTT Sub-directorate is to enable NHS England to drive innovation and improve lives through greater use of data and technology and to be a well-run organisation. … haven of patient data. As an Information Governance Officer, the post holder will work as part of a dynamic team in delivering an effective service providing information governance support and assistance to managers and staff across the organisation to increase awareness of Information Governance and embed good practice. Main … function, and organisational boundaries, to achieve the best outcomes for the organisation. Engaging and contributing to a team culture of continuous improvement and excellent service delivery. Developing and maintaining effective relationships with a range of internal colleagues, with sometimes different perspectives, to address IG related matters. Collating and analysing more »
Job summary The Privacy, Transparency & Trust (PTT) Sub-directorate is a sub-directorate of the Delivery Directorate. The mission of the PTT Sub-directorate is to enable NHS England to drive innovation and improve lives through greater use of data and technology and to be a well-run organisation.The … members of the team. As an Information Governance Specialist, the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the organisation to increase awareness of Information Governance and embed good practice. Main duties of the job The post … will commence at the bottom of Band 7 with a full-time starting salary of £43,742, with pay step increases after 2 years service and 5 years service. For posts based in Inner London, the above salaries will include the additional supplement of 20% of basic salary, subject more »