5 Permanent Service Delivery Jobs in Liverpool

Infrastructure Analyst is required for our client who are based in Liverpool. You will be joining the infrastructure team who are responsible for the delivery of technical projects, management and BAU upkeep of the organisation's infrastructure, applications and SQL. Key responsibilities: Work closely with the Service Delivery Manager - Infrastructure to develop and maintain the Operational Infrastructure/IT Systems Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving issues. Embrace change defined by the IT Project Roadmap. Support the IT departmental policies for the organisation which … includes all service delivery matters, technological matters, hardware, and software procurement & IT services sourcing. Work in a collaborative way with all IT teams Knowledge transfer to the IT Service Desk. Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods Keep up more »

opportunities for improvement, contributing to the overall design of the estate. Promote standardisation and innovation and be proactive in looking for opportunities to improve service delivery. Ensure that Disaster Recovery is regularly reviewed and tested. Responsible for ensuring KPIs around availability and security are met To ensure all changes more »

recruiting, mentoring, and guiding a team to deliver top-notch Hard FM services . Implementing strategies to boost business performance, recognising ways to enhance service quality, and ensuring adherence to industry regulations and benchmarks. What you will do: As the Director Manager, your primary goal is to ensure that … Mitie's service delivery meets compliance standards, contractual obligations, and business-specific needs to enhance the success of the account and facility. This involves managing budgets, forecasting financial performance, and driving growth and performance. Leading by example, the role fosters an engaged workforce through trust and effective communication. more »

development. This role is ideal for a leader with a strong background in technical infrastructure and a commitment to excellence in team management and service delivery. If you are looking to make a significant impact in a dynamic environment, we encourage you to apply. Apply today to become a … attentive to details, and possesses excellent problem-solving skills. Your approach is proactive, and you are always looking for ways to improve processes and service delivery. You take pride in your work and strive to be an inspiring role model for your team. We are looking for someone who … mentoring to your team. You will play a crucial role in maintaining high standards for our IT systems and pushing beyond to exceed our service level agreements. To provide a robust, secure, scalable Infrastructure that supports the needs of the company and customers. Manage 3rd line issues, ensuring BAU more »

Join us and help deliver the exceptional, every day. As a Senior Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be the main … point of contact for addressing operational challenges and control the effective management of contractors, suppliers and high-quality service delivery. Collaborating with the Account Director you will ensure Mitie meets contractual obligations from a technical perspective. You will review site technical documents, validating compliance with contractual obligations using sound more »