51 to 75 of 228 Permanent Service Delivery Jobs in London

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

thinking individuals with plenty of creativity to develop and lead our value propositions, opportunities, and client engagements, who are subject matter experts in either service management, service architecture and or business architecture. No engagement is the same, this role requires a desire to build trusted client relationships, understand … of business strategy in support of IT, IT strategy recommendations, IT strategy plans and roadmaps, ITSM capability and process assessments, producing new process sets, service improvement plans, organization design reviews, new operating models, skills assessments, ITSM Tooling reviews and improvement plans, etc. The candidates must be eligible to obtain … recommendations Desk research on competitors and best practice examples of digital strategy Documenting roadmaps and/or transition states for any organisational changes required Service Delivery supporting roles Required skills and experience: Successful candidates will have strong Service Design, IT operations and service management experience across more »

using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in service delivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »

Job summary The Scientific Cancer Lead is a core member of the Genomics Unit. The post holder will bring together scientific, laboratory, service development and engagement expertise to help to prepare the NHS to harness the power of genomic technology and science to successfully embed the NHS GMS into … to the Deputy Director, Science and Laboratory in the Genomics Unit. Main duties of the job The Scientific Cancer Lead will deliver an effective service to support senior clinical colleagues, managers and staff across the NHS GMS and will: Work with colleagues in the NHS GLHs GMS Alliance and … as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery; Lead the standardisation of genomic result analysis, interpretation and reporting of non-WGS and WGS for solid tumours; About us In April 2023, NHS more »

Job DescriptionRole: Head of Service Delivery & Regional ITLocation: West London – hybridSalary: £110,000 – 125,000 + car allowance + bonus + benefitsWe have a great opportunity with one of our FTSE100 clients looking for a Head of Service Delivery & Regional IT to join them during an … exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio.The role:Ensure the immaculate Service Delivery of Critical Business Services and ProductsManage the technical performance and quality of enterprise systemsDrive engagement with the businessIdentify trends … and issues impacting service delivery, working alongside the wider management teams to remediate issuesMeet and exceed SLAs and OLAs, through internal and external services supply chainOwn and direct investments, alongside the CDIO and CTO, to support the treatment or removal of operational IT riskSupport in driving operational excellenceOversee more »

Job Description Excellent opportunity for Service Delivery Manager to be part of our Cloud Infrastructure & Security services practice. Cognizant Infrastructure Services – Provides IT infrastructure & Cloud services for clients across industry verticals, including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud services, Security Services, DevOps, Data … Centres, End User Computing, Service Desk, Network Services and Environment Management Services. Key Responsibilities Service Delivery for large Digital Workplace Services account spread across the globe Client facing role in UK and first point of contact for any service delivery issues Responsible for maintaining a … Cognizant best practices like Zero Operational Error Framework, Floor Management and change management methodology Promote Cognizant Operations maturity model to enable best in class service Ensure sufficient resources/staff are available to deliver required services to client Review automation, transformation plans to ensure they are in line with more »

Job DescriptionKey Responsibilities:The SIAM Lead – is accountable for Service Integration & Management Tower along with Governance for the management of Service Providers performance against the contracted and agreed service levels.Must understand the overall setup of IT Services and roles played by various Service ProvidersMust understand the … work as agreed in SOWBuild the SIAM Target Operating Model, align roles, interfaces with the relating functionsAnalyse, understand and continuously manage interdependencies within the Service Providers for smooth OperationsEstablish and maintain strong, productive and collaborative relationships with the Service ProvidersUnderstand business drivers, customer strategy and act as a … face of the customer to the Service ProvidersHandle Dispute Management & Escalation Management to ensure smooth OperationsIdentify potential risks proactively and highlight with Customer & Service Providers for timely mitigationEnsure performance reports are published, analyze the root cause of performance shortfalls against committed SLA performance targets and tracked KPIs to more »

enthusiastic individual, who is passionate about building relationships and being responsible for the first impression of Ten, whilst achieving sales targets and working with service delivery to ensure exceptional service is being delivered to HNW and UHNW members. They will collaborate with Ten’s most senior Lifestyle … Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a global … individual that is looking to further develop their sales experience and be involved in the full membership sales cycle, from supporting marketing of the service (including oversight of the Ten Membership site) to building and converting the sales pipeline and managing first year renewals. You’ll be passionate about more »

secure mode? Are you looking for an exciting opportunity to be the focal point for Information Security matters, responsible and accountable for a specialist service management function? Make a meaningful impact as a Senior Information Security Manager ! Careers at TCS: It means more TCS is a purpose-led transformation … Manager , you will serve as the process owner of all assurance activities related to the availability, integrity and confidentiality of customer’s managed security service provision and business information in compliance with the organizations and its information security policies. You will lead the Information Security aspects of the contract … within Service Delivery Management, assess process effectiveness and make recommendations for service improvement. You will be responsible for improving service standards using and building a comprehensive knowledge base, sharing best practice, and consulting with customers (internal and external) to provide excellent service. Key responsibilities: the delivery more »

delivered to AtlasEdge via a combination of one or more external vendors, third party consultants and internal resources. You will directly peer with vendors Service Delivery functions and ensure the the Azure and Server Infrastructure function delivers a smooth and efficient networking service for AtlasEdge internal customers. … KEY ACCOUNTABILITIES Ensure that the AtlasEdge’s Azure and Server Infrastructure is optimal and maintained to provide appropriate service to the AtlasEdge estate. Provide a level of day to day Service Delivery oversight. Work alongside new & existing IT Service Provider(s) to ensure that services provided more »

delivered to AtlasEdge via a combination of one or more external vendors, third party consultants and internal resources. You will directly peer with vendors Service Delivery functions and ensure the the Azure and Server Infrastructure function delivers a smooth and efficient networking service for AtlasEdge internal customers. … KEY ACCOUNTABILITIES Ensure that the AtlasEdge’s Network is optimal and maintained to provide appropriate service to the AtlasEdge estate. Provide a level of day to day Service Delivery oversight. Work alongside new & existing IT Service Provider(s) to ensure that services provided are fit for more »

likely each month. YOU WILL BE RESPONSIBLE FOR : The Risk and Performance Manager will work with the Estates Teams and industry partners to identify service delivery risks, and to implement and coordinate assurance activities. Leading on the coordination of all performance related activities, providing information and advice on … associated activity and analysing the outcomes of the programme. YOU MUST HAVE THE FOLLOWING : Previous experience managing performance , risk and the assurance of major service delivery contracts in an Estates/Hard Facilities Management arena Experience of analysing and interpreting complex reports to produce clear briefing material to more »

thinking with opportunities to grow in an exciting career. We invite you to consider joining our dynamic, global team! Your opportunity The Head of Service Management Office will play a critical role in overseeing the development, implementation, and continuous improvement of service management policies, processes, and practices across … the organization. This position requires a strategic thinker with a strong background in service management, governance, and leadership. The ideal candidate will ensure that our service management governance frameworks align with industry best practices and our organizational goals. Lead the Service Management Office, setting strategic direction and … priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC 20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure the governance framework meets business needs more »

role: 6 - 12 months with likely extensions Location: London The Programme Lead will spearhead strategic change and integration programs, prioritising seamless mobilisation and future service delivery. Your role involves managing stakeholders across senior management and other programme workstream leads. You will represent our client in key stakeholder meetings, managing … Provide input to the planning and scheduling of the overarching Programme Represent the business in stakeholder meetings Implementation of governance framework Planning, creation and delivery of mobilisation plans by providing oversight and leadership for the timely roll out of service delivery and experiences in new spaces Mentor … and guide workstreams and service lines to ensure services are set up in a coordinated approach. Moving away from a service-by-service mobilisation more »

it takes a great team to do this. What you’ll do: We currently have a vacancy within our Asset department for a Work Delivery Co-Ordinator. Provide a comprehensive administration service to support the delivery of Facilities Management and to assist in all aspects of work … and coordinate work activities in line with the Asset Management System (AMS), Company policies, Railway Group Standards, and legislation. Assist the Facilities Manager with delivery of Reactive Maintenance, Planned Preventative Maintenance (PPM) and Minor Emerging Works. Create and manage strong working relationships with station staff, all teams across the … business & 3rd party partners to provide the high-quality delivery of FM. This includes responding to queries and enquiries regarding FM matters. Engage with contractors and the supply chain to ensure services are provided in line with agreed scopes, contractual obligations, pricing schedules and performance criteria Including regular meetings more »

and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Type: Permanent Job Location: Field Based Main Purpose of Role To manage all aspects of the TFS (Trade Facilitation Services) business within the UK, with the main focus of … business development, granting revenue growth and penetration of new market segments. Ensure the delivery of the service in line with both financial and operational targets/KPIs, with full delegated LC responsibility for TFS activities. Lead service delivery with regards to the execution of costs, to more »

Development of the Health and Safety File In addition to this we are looking for an individual to drive quality and diversity of our service offering, provide support in the management of existing clients and continuing to raise the profile of the company. You will be joining a team … a passion for safety and health to deliver delivered proportionate risk solutions for our clients. Location The role will be home based with project delivery mainly in London although we can service all parts of the UK depending on our client. London meeting attendance is therefore a requirement … of this role to service projects as required. We have serviced office breakout space available at Hamilton House (Regis), close to King’s Cross Station and the ability to reserve meeting room space as required. Responsibilities You will need to be from a consultancy or client organisation with the more »

Role Purpose This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our client’s customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact of how our customer conducts … customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate and up to date, maintaining the level of service support required. Act as the interface between … activities. Responsible for identifying customer training requirements and providing in-person training where required. Skills & Qualifications Proven experience in a Customer Success Management/Service Delivery role in the communications domain. Passionate about satellite technology and comfortable with technical lingo. Excellent People and relationship management skills. Able to more »

will take responsibility for the establishment, development, and overall leadership of the infrastructure and critical services within the Domain Name System (DNS) & Network Time Service (NTS) group. We are looking for somebody who has in depth technical knowledge of Security Operations, including infrastructure and networks. You will need to … through a cultural and technology change as well as lead the critical infrastructure team, ensuring the team maintain appropriate technical qualifications, undergo regular customer service training, and have clear career development plans. This is a key role at Jisc, and you will pay an integral part in ensuring the … delivery of security related national services and overseeing how this contributes to our strategic direction in the wider Cybersecurity division, and how it affects Jisc’s overall service provision. Responsibilities will include: • Maintain confidentiality, integrity, and availability of operational services within critical infrastructure, with explicit focus on NTS more »

complex debt transactionsFoster the team's talents through mentorship and guidanceCultivate a robust and collaborative work environment that promotes individual and team growthEnsure outstanding service delivery and cultivate strong borrower relationshipsOversee ongoing portfolio monitoring to maintain a deep understanding of borrower performanceDo you have:Demonstrable experience in credit more »

digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »

emphasising user-focused design, and remarkable event solutions. Originating from robust partnerships in the financial, legal, and insurance sectors, our client seamlessly integrates personalised service with state-of-the-art technology to deliver unmatched experiences in travel and event management.As an Account Manager specialising in corporate travel, you will … relationships, acting as a trusted advisor to understand their needs and goals.and Strategy: Meet personal KPIs, develop strategic Client Journey Plans, and ensure consistent service delivery according to SLAs.and Growth: Drive client compliance, manage commercial models, and introduce innovative solutions to enhance client loyalty.Reviews and Implementation: Conduct strategic more »

a very high margin internally developed CX platformOur client is agile & flexible allowing deals to happen quicklyYour access to internal resources (presales, architecture, consulting, service delivery & project) is unrivalledChurn rate for customers is almost zero - these guys do not lose clients!Mandatory requirements:Needs to be a pure more »

high margin internally developed CX platform Our client is agile & flexible allowing deals to happen quickly Your access to internal resources (presales, architecture, consulting, service delivery & project) is unrivalled Churn rate for customers is almost zero - these guys do not lose clients! Mandatory requirements: Needs to be a more »

with prospective clients and key stakeholders. Develop and implement effective sales strategies to achieve revenue targets. Collaborate with cross-functional teams to ensure seamless service delivery. Support the Global Sales Team with pricing inquiries. Prepare and deliver compelling presentations to prospective clients. Facilitate the completion of RFQ’s. Work more »