Permanent Service Delivery Jobs in London

76 to 100 of 226 Permanent Service Delivery Jobs in London

Records & Print Manager

City Of London, England, United Kingdom
Hybrid / WFH Options
identifi Global Resources
assisting with the switch from paper to electronic record keeping. The Records Manager will be a hands-on individual with a proactive approach to service delivery. Key Responsibilities to ensure individual support needs for all members of the practice are understood and met. dedicated assistance to an allocation of more »
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Design Manager

South East London, England, United Kingdom
VVB Engineering
race, religion or belief, sex, or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery.NO EMPLOYMENT AGENCIES. more »
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Lead Deal Architect Oracle ERP

London Area, United Kingdom
Hybrid / WFH Options
Version 1
the business and technological objectives of new and existing clients across Private and Public Sector Markets. Working closely with Version 1 commercial and Managed Service teams, the LDA will identify, qualify and act as overall Solution Owner on new business opportunities, utilising Version 1 and wider solution experience to … strategic initiatives for our clients. This is a trusted strategic advisory role, providing technical leadership on medium and large scale deals, encompassing transition, managed service support, value add and Innovation services. Significant applied industry experience is a pre-requisite for the role combined with expansive technical prowess, excellent communication … establish and maintain strong relationships with Version 1 customers and colleagues. The LDA will be a leader capable of steering commercial, pre-sales and delivery teams, utilising the combined expertise of these functions to ensure the delivery of winning propositions balanced perfectly between clients' technical and commercial evaluation more »
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Operations Lead - DFC

London Area, United Kingdom
Change Please
and onward employment opportunities with our incredible partners. We are about doing business better. Driving for Change is an all-in-one direct intervention service providing those experiencing homelessness access to free GP consultations, haircuts, dental care, digital and financial literacy training, support opening a bank account where appropriate … Initiative. The initiative is backed by sponsors and sub-contractors in the London Councils. Driving for Change is an all-in-one direct intervention service providing those experiencing homelessness access to free GP consultations, haircuts, dental care, digital and financial literacy training, support opening a bank account where appropriate … of contractors and staff that provide services on the buses. • Review all current RAMs and H&S and make sure they comply to current service delivered. • Day to day assistance for Driving for Change team with any requirements operationally this could include stock, medical provisions, give aways, and any more »
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Field Service Engineer (London)

London, England, United Kingdom
BMS Performance
tools to improve patient care worldwide Key Responsibilities: * Install, repair, and maintain medical equipment in central London hospitals. * Travel to various sites for efficient service delivery. * Troubleshoot technical issues, ensuring compliance with health and safety. Key Requirements: * Experience in medical diagnostics preferred; other medical engineering backgrounds beneficial. * Familiarity with more »
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Project Estimator

London Area, United Kingdom
VVB Engineering
environment. VVB Website - www.vvb-eng.com. About the Job Opportunity These are key roles within the Estimating area of our Work Winning Department, ensuring the delivery of accurate and timely Electrical/Mechanical/Telecoms/Instrumentation and Control Systems estimates, calculated in-line with the overall company strategy, CORE … race, religion, or belief, sex, or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. Does VVB sound like a company you would like to work for? Click apply and complete our application form. NO EMPLOYMENT AGENCIES. more »
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Information Technology Service Delivery Manager

London Area, United Kingdom
The Associates Global
The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their data … center services. The role will be to ensure SLA's and contract agreements are met across the delivery of contract. CV MUST HAVE FOR CONSIDERATION: You must have demonstrable experience of working closely with MSP's and ideally showing the work with a small to medium sized MSP. Please … the company closes between Christmas and New Years and it does not come out of your 25 days leave. The spec below The IT Service Delivery Manager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or exceed more »
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Head of Service Delivery

Greater London, England, United Kingdom
FE fundinfo
diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed. We are currently recruiting for a Head of Service Delivery to join our team in London. Our Client Delivery Team is responsible for the implementation of our products and platforms. They … also provide programme and project management capability for large scale deliveries. As the Head of Service Delivery you will be responsible for formulating, executing and monitoring key processes that govern how we deliver projects, programmes and change more generally. You will be responsible for ensuring a high-quality … global client base and for significantly improving our SLAs and KPIs in collaboration with our C-suite. Your key responsibilities as a Head of Service Delivery will include: Define and then own the end to end delivery process enabling clients to be onboarded onto FE fundinfo's more »
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Head of Service Delivery

London Area, United Kingdom
Hybrid / WFH Options
Xpertise Recruitment
Role : Head of Service Delivery & Regional IT Location : West London – hybrid Salary : £110,000 – 125,000 + car allowance + bonus + benefits We have a great opportunity with one of our FTSE100 clients looking for a Head of Service Delivery & Regional IT to join them … during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio. The role: Ensure the immaculate Service Delivery of Critical Business Services and Products Manage the technical performance and quality of enterprise systems Drive … engagement with the business Identify trends and issues impacting service delivery, working alongside the wider management teams to remediate issues Meet and exceed SLAs and OLAs, through internal and external services supply chain Own and direct investments, alongside the CDIO and CTO, to support the treatment or removal more »
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SIAM Service Delivery Lead

Greater London, England, United Kingdom
HCLSoftware
Key Responsibilities: The SIAM Lead – is accountable for Service Integration & Management Tower along with Governance for the management of Service Providers performance against the contracted and agreed service levels. Must understand the overall setup of IT Services and roles played by various Service Providers Must understand … agreed in SOW Build the SIAM Target Operating Model, align roles, interfaces with the relating functions Analyse, understand and continuously manage interdependencies within the Service Providers for smooth Operations Establish and maintain strong, productive and collaborative relationships with the Service Providers Understand business drivers, customer strategy and act … as a face of the customer to the Service Providers Handle Dispute Management & Escalation Management to ensure smooth Operations Identify potential risks proactively and highlight with Customer & Service Providers for timely mitigation Ensure performance reports are published, analyze the root cause of performance shortfalls against committed SLA performance more »
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Service Desk Manager

South East London, England, United Kingdom
Saragossa
Job DescriptionService Delivery/IT Operations – Up to £360 P/D Inside IR35 – LondonThis a 6-month assignment with a highly regarded Asset Management firm based in London.You will be providing IT support and service delivery to lead the BAU service operations functions and provide … to £360 per day. You will also be required in the office 5 days a week.This is a role where you will be leading service delivery, with that in mind you will need:5+ Years’ Experience in a Similar PositionExperience in the Financial Industry – Preferably Buy-SideITIL QualifiedActive more »
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Cyber Security Manager

London Area, United Kingdom
London Borough of Merton
delivering high-quality services and improving the lives of our diverse communities. We are looking for a Cyber Security Manager to join our IT Service Delivery team, which is responsible for ensuring the availability, performance, security and resilience of our IT infrastructure, systems, and services. What you'll … a London-wide approach to security and innovation. You will provide mentoring opportunities for more junior staff and deputise for the Head of IT Service Delivery when required. What you'll need Expert knowledge of adopting business-value focused best practice security methodology/standards (including standards such more »
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Operations Associate (Education)

London Area, United Kingdom
Career Moves Group
dinner, on-site gyms, outdoor spaces and roof gardens, wellness rooms and sleep pods. Job description: • Deliver full pieces of a process efficiency or delivery program (e.g., process re-engineering or implementation, automation solutions, supplier or location consolidation, deprecating service lines) or service, that are integrated into … minimal assistance. • Help identify operational efficiencies (e.g., manage utilization, eliminate non-productive activities, cross-site synergies, cross-operations synergies, reduce sub-scale operations via service consolidation, automation, deprecation) for supported program. • Plan and execute prioritized program work including selecting appropriate method to most effectively achieve program objectives. • Manage projects … known solutions. • Work within one or more teams to communicate knowledge related to supported workflow or operations. • Build network with relevant stakeholders (internal or service provider teams) and contribute to cross-team collaboration. program. Responsibilities: • Drive creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and more »
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VP of Customer Success - Quantum Computing

London Area, United Kingdom
Barrington James
Quantum Computing company to drive the successful deployment of their quantum computing solutions and manage funded projects across multiple teams. RESPONSIBILITIES Strategise and Implement Delivery Solutions: Develop and execute delivery strategies and project management methodologies to ensure the successful deployment of our quantum computing solutions and the completion … executive team to create and implement strategies that align with the company’s goals and growth objectives. Manage client relationships from pre- to post-delivery in collaboration with Sales and the Commercial team. Develop and maintain strong relationships with clients, ensuring their needs and expectations are met to foster … long-term partnerships. Oversee all Service Level Management activities, including regular Service Delivery reviews to assess performance against agreed service levels, and implement remedial or preventative actions as needed. Proactively identify risks and develop mitigation strategies to minimise their impact on project timelines and deliverables. Develop more »
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Senior Business Analyst - Global Risk Analytics

London Area, United Kingdom
HSBC
involve but is not limited to the analysis and interpretation of data and data flows to improve Data Quality for downstream processes and the delivery/implementation of process and policy improvements. Particular expertise required: Familiarity with regulatory requirements related to Credit Risk and Rating Systems and ideally Parental … GRA is focused on model development and ownership, its activities are considered First Line of Defence. Role Context: The transformation function is responsible for delivery of change projects across GRA globally, working at local, regional and group levels. The team is responsible for process and organizational change as well … the business at all levels. They will need to have the ability to work closely with and build good relationships with IT, IT Operations, Service Delivery, and with other delivery partners and Global Functions. The jobholder is expected to successfully engage in multiple initiatives simultaneously, taking a more »
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Client Partner

London Area, United Kingdom
Firstsource
you will be a senior leader responsible for driving client satisfaction, retention, and growth within the organization. You may lead a team of client service professionals, oversee strategic client relationships, and ensure the delivery of high-quality services that exceed client expectations. Roles & Responsibilities Client Relationship Management: Cultivate … identify upselling and cross-selling opportunities within existing client accounts. Participate in business expansion efforts by identifying new avenues for growth and revenue generation. Service Delivery Oversight: Lead and manage the client services team to ensure the timely and successful delivery of services and solutions. Set service quality standards and monitor performance to ensure consistent and exceptional service delivery. Strategic Planning and Execution: Develop and execute strategies to align client services with overall business goals and objectives. Identify market trends, client needs, and industry shifts to adapt service offerings accordingly. Client Communication and Presentations more »
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Service Account Manager - Enterprise Security Syst

South East London, England, United Kingdom
Cento
Job DescriptionWe are seeking a dynamic and results-oriented individual to join our Enterprise Security Client as a Service Account Manager.The ideal candidate will be responsible for managing and enhancing client relationships, ensuring the delivery of exceptional service, and driving revenue growth through service contracts and … Client Relationship Management:Organise and attend monthly or scheduled meetings with Clients and/or their representatives to conduct comprehensive performance reviews of our service delivery.Produce and issue monthly/annual Client reports incorporating key performance indicators (KPIs), engineer performance, relevant issues and concerns, legislative impacts, health and safety … statistics, etc.Team Leadership and Supervision:Manage and supervise the service desk, overseeing performance and technical issues to ensure optimal service delivery.Supervise service engineers' performance and quality, providing regular feedback and addressing any issues with the Operations Manager.Quotation Management:Produce and issue quotations for service contracts, system more »
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Enterprise Performance Management (EPM) Manager

London Area, United Kingdom
Hybrid / WFH Options
KPMG
a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … Communicating compelling and well thought out solutions for Oracle Enterprise Performance Management (EPM) in response to complex client problems. · Supporting business development and project delivery activities across clients from multiple industries. · System design and delivery, including release management, integration management, data migration strategy and management. · Defining an overall … EPM programme. · Should be able to independently run client workshops to drive design decisions and system demonstration in both an in person and remote delivery mode. · Prepare configuration & other design documents (Functional specification, Solution design document). · Experience to drive the technical deliverables such as Data migration principles & Integration more »
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IT Data Quality Analyst

London Area, United Kingdom
The SR Group
offices spans 10 countries worldwide and our global team support clients in every geography across a wide range of sectors. One of our main service delivery differentiators is the quality of the people that we recruit within our organisation, with a focus on hiring experienced recruiters, a majority … documentation to aid internal users in understanding the technologies that they will need to employ to fulfil their roles Ensure the agreed and communicated service standards are adhered to Ensure adherence to all policies and processes defined within the IT Team and the wider business Carry out any other more »
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Delivery Project Manager

Greater London, England, United Kingdom
Hanshow
Your Tasks and Responsibilities: Be responsible for local projects delivery (from project planning, implementation, risk & cost control up to maintenance service delivery) and customer satisfaction. Includes overseeing from a hands-on perspective all POC stores to ensure that trials are successfully installed and supported. There will be … assumptions in these where necessary. Communicate with team members where applicable, ensuring the achievement of the Project Plan. Mobilise all necessary resources for hardware delivery and installation, software & system deployment, upgrading, maintenance and technical support, etc. Work closely with after-sales engineers and R&D team to respond to more »
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Operations / Programme Manager (DV Cleared)

London Area, United Kingdom
Methods
Performance Indicators (KPI) against an approved Milestone Payment Plan (MPP) - Confirmation of final accruals and Closure Report • Take the lead for management of the delivery of all CEDE contracts to include, generation of the Service Delivery Instruction, support to the Commercial Manager to set up Contracts, Purchasing more »
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Technology programme manager

London Area, United Kingdom
The Consultancy Group (London)
of innovation and continuous improvement. - Project Management: - Plan, initiate, and manage IT projects, coordinating efforts across team members and third-party contractors. - Ensure project delivery according to plan. Stakeholder Management: - Develop and maintain relationships with stakeholders across different levels and regions. - Understand and manage stakeholder expectations, providing regular updates … processes. Resource Coordination: - Efficiently allocate and manage resources to complete projects within timelines and budgets. - Transformation Leadership: - Drive initiatives to streamline operations and enhance service delivery across the international spectrum of Site Services. Problem Management: - Address and resolve complex issues affecting project operations, effectiveness, and efficiency. - Reporting and more »
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Assistant Manager/Manager - (Defence OR Facilities/Real Estate)

London, England, United Kingdom
Hybrid / WFH Options
Altum Consulting
backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their Assets Advisory team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. Some candidates coming in … Estates and Asset Management Strategy to reduce cost and bring clients closer to achieving Net Zero Defining the CRE and FM strategy for the delivery of a high-profile facilities and workplace services transformation programme; Designing and establishing a new target operating model for a client organisation, including the … supply chain and service delivery models; Reviewing the commercial and financial parameters in international facilities management contracts to identify potential opportunities, risks and mitigation measures to implement; Supporting a client to identify a new head office location, define the outline requirement and stand up the programme to relocate more »
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Director, Credit Solutions

London Area, United Kingdom
LIQUiDITY Group
Foster the team's talents through mentorship and guidance Cultivate a robust and collaborative work environment that promotes individual and team growth Ensure outstanding service delivery and cultivate strong borrower relationships Oversee ongoing portfolio monitoring to maintain a deep understanding of borrower performance Do you have: Demonstrable experience more »
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System Configuration Consultant

London Area, United Kingdom
Hybrid / WFH Options
Marston Holdings
The Position & Key Responsibilities This role will be part of the technical team and is a critical part of the Videalert and Vortex’s service and the rollout and support of Videalert’s and Vortex’s products including: ANPR enforcement solutions, clean air zones, mobile enforcement vehicles and air … monitors. • Build and maintain relationships with the other department teams to support projects for new clients and both support and knowledge transfer to our service desk team for existing clients. • Create and maintain accurate technical documents and data in the company’s management system. • Provide guidance to workshop technicians … to ensure accuracy and reliability. • Strong team collaboration abilities, with experience working as a liaison between various departments and stakeholders, ensuring smooth and effective service delivery and development processes. What's in it for you? • Full time, permanent role 37.5 hours per week – remote based • Salary more »
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Service Delivery
London
10th Percentile
£35,875
25th Percentile
£49,293
Median
£61,128
75th Percentile
£78,750
90th Percentile
£92,159