of innovation and continuous improvement. - Project Management: - Plan, initiate, and manage IT projects, coordinating efforts across team members and third-party contractors. - Ensure project delivery according to plan. Stakeholder Management: - Develop and maintain relationships with stakeholders across different levels and regions. - Understand and manage stakeholder expectations, providing regular updates … processes. Resource Coordination: - Efficiently allocate and manage resources to complete projects within timelines and budgets. - Transformation Leadership: - Drive initiatives to streamline operations and enhance servicedelivery across the international spectrum of Site Services. Problem Management: - Address and resolve complex issues affecting project operations, effectiveness, and efficiency. - Reporting and more »
cutting-edge machine learning (ML) and large language model (LLM) solutions. These solutions will leverage structured and unstructured data to automate workflows and revolutionize service delivery. The role aims to transform the company into a technology-driven powerhouse by fostering innovation and driving business growth. Key Responsibilities: Develop and … the ability to quickly understand and apply ML solutions to diverse business problems. - Familiarity with agile development methodologies and project management frameworks for successful delivery of ML and AI projects. This role offers an outstanding opportunity to shape the future of a global leader in business process outsourcing, driving … innovation and transforming servicedelivery through the power of machine learning and artificial intelligence. The successful candidate will have the chance to build a world-class ML and Data Science Center of Excellence from the ground up, leaving a lasting impact on the company's growth and success. more »
of developers and analysts to foster their professional growth, enhance productivity, and encourage collaboration. • Manage and supervise the team's workflow to ensure prompt delivery and maintain high-quality standards. • Drive ownership of integration products, aligning them with business requirements while ensuring technical feasibility. • Oversee the entire lifecycle of … performance benchmarks. • Ensure efficient development of applications, provide post-implementation support, and continuously evaluate them for enhancements. • Collaborate with Business Analysts, Scrum Masters, and ServiceDelivery Managers to design resilient, scalable, and efficient applications. • Responsible for managing procurement processes, including purchase orders for contractors and invoice reconciliation. • Thoroughly more »
Job summary The Scientific Cancer Lead is a core member of the Genomics Unit. The post holder will bring together scientific, laboratory, service development and engagement expertise to help to prepare the NHS to harness the power of genomic technology and science to successfully embed the NHS GMS into … to the Deputy Director, Science and Laboratory in the Genomics Unit. Main duties of the job The Scientific Cancer Lead will deliver an effective service to support senior clinical colleagues, managers and staff across the NHS GMS and will: Work with colleagues in the NHS GLHs GMS Alliance and … as to how best practice might be adopted in the definition of future processes, document those processes as they are agreed and oversee their delivery; Lead the standardisation of genomic result analysis, interpretation and reporting of non-WGS and WGS for solid tumours; About us In April 2023, NHS more »
client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our servicedelivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Central … London area. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include more »
of winning work. You will have a track record in managing multiple projects at once. Primary Objectives To effectively develop and manage the commissioning service internally and in particular within the key account. To promote cross selling amongst the staff and other related companies and to liaise closely and … management activities that help manage the company efficiently. It requires the ability to think and communicate clearly, to remain focused and to lead construction delivery staff and office team members whilst remaining motivated during fast moving periods of complex activity. Ideal attributes include: Individual drive, enthusiasm and a high … utilisation. Accurately forecast staffing requirements and identifying recruitment needs and potential candidates. At all times manage and control resources on projects. Accountability for project delivery in full accordance with our appointment to include technical and commercial compliance. Commercial management of project change. Accountability for the quality of servicemore »
London, England, United Kingdom Hybrid / WFH Options
Jisc
will take responsibility for the establishment, development, and overall leadership of the infrastructure and critical services within the Domain Name System (DNS) & Network Time Service (NTS) group. We are looking for somebody who has in depth technical knowledge of Security Operations, including infrastructure and networks. You will need to … through a cultural and technology change as well as lead the critical infrastructure team, ensuring the team maintain appropriate technical qualifications, undergo regular customer service training, and have clear career development plans. This is a key role at Jisc, and you will pay an integral part in ensuring the … delivery of security related national services and overseeing how this contributes to our strategic direction in the wider Cybersecurity division, and how it affects Jisc’s overall service provision. Responsibilities will include: • Maintain confidentiality, integrity, and availability of operational services within critical infrastructure, with explicit focus on NTS more »
project controls activities for high-profile client commissions working on a hybrid basis. Your expertise and leadership will be instrumental in ensuring the successful delivery of complex ventures. They’re a globally renowned professional services company, who are committed to delivering exceptional results for clients across various aviation, rail … competitive benefits package Type: Award Winning Consultancy (Hybrid working) Your expertise in project controls, planning, and management will be utilised to ensure the successful delivery of complex client projects, they provide programme and project management, cost and commercial management, risk management and advisory services to a portfolio of prestigious … mentor a team of project controls professionals, fostering a collaborative and high-performing culture. Deliver project controls services, taking responsibility for end-to-end servicedelivery, relating to large, complex and mega projects. Manage the establishment of the overall success criteria for the contract, including time, cost, and more »
Key Responsibilities Lead and manage a team of IT Support Engineers, providing guidance and support in day-to-day operations Ensure efficient and effective delivery of IT support services to all employees Collaborate closely with other teams to deliver IT projects and initiatives successfully Utilize your ITIL experience to … implement best practices and improve servicedelivery Oversee asset management, ensuring accurate inventory and timely replacements Demonstrate strong expertise across the Microsoft Suite, troubleshooting software and hardware issues Identify areas for process improvement and implement necessary changes Proactively monitor systems and address potential IT challenges before they impact more »
This role requires a combination of strategic thinking, leadership skills, and deep expertise in SEO best practices. What you’ll be doing Lead the servicedelivery for SEO across the agency. Develop and implement comprehensive SEO strategies to improve organic search visibility, drive traffic, and increase rankings for … our clients. Lead and mentor the SEO team, providing guidance, support, and development opportunities. Demonstrate SEO offering and delivery to our clients, confidently presenting and showcasing our SEO capabilities. Support new business opportunities by conducting audits and providing SEO strategic recommendations. Conduct in-depth SEO audits and assessments to more »
London, England, United Kingdom Hybrid / WFH Options
Altum Consulting
backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their Assets Advisory team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. Some candidates coming in … Estates and Asset Management Strategy to reduce cost and bring clients closer to achieving Net Zero Defining the CRE and FM strategy for the delivery of a high-profile facilities and workplace services transformation programme; Designing and establishing a new target operating model for a client organisation, including the … supply chain and servicedelivery models; Reviewing the commercial and financial parameters in international facilities management contracts to identify potential opportunities, risks and mitigation measures to implement; Supporting a client to identify a new head office location, define the outline requirement and stand up the programme to relocate more »
Oracle, or other Cloud solutions as a Project/Engagement Manager. Leading workstreams during engagements by managing relationships with the client and owning the delivery and sign-off of client deliverables. Taking the lead on business development activities and pursuing new client opportunities. Facilitate delivery of large HR … HR transformations through cloud technologies (SuccessFactors, Workday, and/or Oracle). Delivering HCM functional designs including requirements gathering, gap analysis and process redesign. Delivery of HR Transformations building target operating models for complex organisations including servicedelivery, process reengineering and organisation design. Modis International Ltd acts more »
London Travel requirements : Hybrid (twice a week onsite) Salary : 43k What a "Data and Performance Analyst" will do: Work on reporting methodologies to elevate servicedelivery and assess company performance. Provide business intelligence and data analysis insights to the wider business Identify and address data quality issues to … and DataFactory Excellent communication skills Strong proven analytical skills with the ability to analyse data sets for trends and correlations. Knowledge of statistical analysis, service evaluation, and quality control techniques. Interested in finding out more? Contact me at (url removed) or know anyone who would be a good fit more »
FAQs, and knowledge articles.in incident management and problem resolution activities, including conducting root cause analyses.closely with internal teams to ensure a high level of servicedelivery and customer satisfaction.remote support and assistance with change management for our client base on a 24x7 basis as required.and monitor call queues … of networking technologies, including LAN/WAN, routing, switching, IP sub-netting, and the 7-layer OSI model and associated protocols.experience in an IT service role, with a focus on supporting and troubleshooting network security environments.troubleshooting and problem-solving skills.and effective communication skills, both verbal and written.to work well more »
Central London, London, United Kingdom Hybrid / WFH Options
Aptia UK LTD
we could have your perfect next role. The Role You will beresponsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving servicedelivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »
Foster the team's talents through mentorship and guidance Cultivate a robust and collaborative work environment that promotes individual and team growth Ensure outstanding servicedelivery and cultivate strong borrower relationships Oversee ongoing portfolio monitoring to maintain a deep understanding of borrower performance Do you have: Demonstrable experience more »
The Position & Key Responsibilities This role will be part of the technical team and is a critical part of the Videalert and Vortex’s service and the rollout and support of Videalert’s and Vortex’s products including: ANPR enforcement solutions, clean air zones, mobile enforcement vehicles and air … monitors. • Build and maintain relationships with the other department teams to support projects for new clients and both support and knowledge transfer to our service desk team for existing clients. • Create and maintain accurate technical documents and data in the company’s management system. • Provide guidance to workshop technicians … to ensure accuracy and reliability. • Strong team collaboration abilities, with experience working as a liaison between various departments and stakeholders, ensuring smooth and effective servicedelivery and development processes. What's in it for you? • Full time, permanent role 37.5 hours per week – remote based • Salary more »
developing strong processes. with Client to understand their requirements and suitably help offshore team to design operations structure to integrate the requirements with seamless service delivery. KEY RESPONSIBILITIES SOLUTION, DESIGN & BUILD Participate in any onshore/offshore transformation initiatives, acting as a liaison between offshore and onshore delivery … with overall 12-15 years relevant experience and at least 8-10 yrs in similar role. experience in Lloyd’s and London Market operations delivery Lloyd’s reporting including regulatory reporting experience in Lloyd’s and London market of IFRS 17 implementation would be an added advantage PROFILE with … communication and comprehension skills to manage senior stakeholders in client organization with Strong servicedelivery experience within Lloyd’s & London market policy on background checks to be followed KEY SKILLS stakeholder management skills centricity to work with speed & accuracy under pressure decision-making skills & organizing verbal & written communication more »
London, England, United Kingdom Hybrid / WFH Options
emh group
with statutory and regulatory requirements. Emh has a co-regulation model, and you will actively engage with customers to address complaints and improve the servicedelivery, including participating in resident forums and scrutiny activity. You will have excellent communication and interpersonal skills, which you will demonstrate in the … customer focused service you deliver, and by working closely and in conjunction with other stakeholders across the business, including our Trade Union representatives, colleagues within the Property Services Directorate, and both our Housing and Customer Service Teams. A HND or similar relevant professional qualification is essential to success … BHSF) a wide range of training and development opportunities (we are an Investors in People accredited organisation) Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay). Opportunities to work flexibly and from home, where the business need allows. more »
resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance servicedelivery Maximise customer renewals through user engagement What this offers Working for an industry-leading software company who have a fantastic track record … Satisfaction Director/Account Growth Manager/Client Support Coordinator/Customer Retention Specialist/Account Success Manager/Client Engagement Consultant/Customer Service Strategist/Graduate/Trainee/Entry-Level ********************************************************************************* RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role more »
will need: • Experience using HR systems • Have previously worked on HR implementation • Be able to work well with external 3rd parties • An understanding of ServiceDelivery/ITSM platforms • Successfully identify the business needs and gather requirements to outline the solutions to the business problem • Support the cross more »
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless servicedelivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »
workingwith business development programmes within professional services environment Strong project management and planning skills Effective business writing and communication styles, adaptable to various situations Servicedelivery and results focused Proactive, Strategic and pragmatic; committed to developing trusted adviser' status Proactive, enthusiastic and optimistic attitude; commitment to profitable growth more »
complex debt transactionsFoster the team's talents through mentorship and guidanceCultivate a robust and collaborative work environment that promotes individual and team growthEnsure outstanding servicedelivery and cultivate strong borrower relationshipsOversee ongoing portfolio monitoring to maintain a deep understanding of borrower performanceDo you have:Demonstrable experience in credit more »
have a user base of at least 2,000 people. An in-depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery. What we are offering: 26 days holiday with an option to buy an additional week. Company sponsored Pension Scheme with a 5% employer more »