that have a user base of at least 2,000 people.An in-depth knowledge of escalation procedures, Incident Management and other disciplines related to Service Delivery.What we are offering:26 days holiday with an option to buy an additional week.Company sponsored Pension Scheme with a 5% employer contribution.Private Healthcare more »
Roles like this don't come up very often. Squiz is looking for a Delivery Director to head up the EMEA region. Reporting to the Chief Professional Services Officer, you'll be responsible for leading a strong and passionate delivery team across EMEA made up of technical consultants … developers, creatives, and project managers. This is an opportunity to lead, coach and guide the professional services delivery function for the EMEA region. You bring: Experience operating in Professional Services or delivery role within the tech sector. Program Management capability showing the pragmatic application of agile/lean … methodologies, processes and practices. Strategic thinking coupled with practical execution, you'll happily get your hands dirty when required. Continuous improvement mindset to evolve delivery frameworks towards optimised outcomes: customer satisfaction, project delivery quality, and client value. Ability to influence, negotiate, and build consensus with executive and senior more »
Home based role This is a great opportunity for you to be instrumental in supporting the development and management of our Release Management lifecycle service, within a fast pace and dynamic environment, which includes scheduling, coordinating and the management of releases across the enterprise and our customers, spanning multiple … You'll Be Doing: '€¢Work with internal/external teams and vendors to develop, implement and maintain, automation where feasible, across the Release Management service lifecycle. '€¢Support the maintenance of the Lifecycle Manager (LCM) database, inclusive of data-entry requirements, maintaining data quality & data integrity. '€¢Assist in the release … business sign off. '€¢Create Change records and package release records specifying the effect on CIs within the Release Management service. '€¢Work with project and service support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. '€¢Ensure that the CMDB more »
video conference, display, and presentation technologies. This position will provide cover, as necessary, for staff absences, periods of peak demand and to provide a service to clients requiring ad hoc and specialist support. Working hours are primarily between the core hours of 7:00 am 7:00 pm (Mon … the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the ServiceDelivery team to provide support on client sites for general BAU AV support and events support where required. To operate and support presentations … rotas and shift patterns. Strong drive to continually learn and adapt to multiple clients, their technologies, and support practices. High-level corporate AV customer service skills both verbal and written to deal with both internal and external customers across multiple clients. Positive attitude to all situations. Ability to adapt more »
As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to servicedelivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »
infrastructure issues, collaborating with technical and non-technical teams as needed Supporting the implementation of processes and controls to ensure maximum uptime and quick servicedelivery for both physical and cloud-based workloads Building and nurturing relationships with stakeholders, serving as a trusted advisor and technical authority, and … best practices Requirements: Hands-on experience with modern infrastructure technologies, particularly Office 365 and Azure Infrastructure services Experience with infrastructure, enabling automation and self-service capabilities for product development and platform engineering teams Skills in PowerShell, automation, and Terraform Experience with Palo Alto and Meraki Benefits: Competitive benefits package more »
communication skills and strong technical knowledge to contribute heavily to a business roadmap. Within this role you will: Lead senior technical relationships and supervise servicedelivery for projects and production support. Serve as the primary contact for technical escalations and represent the team in client forums. Offer technical … communication skills, including the ability to engage with clients and a wide range of internal stakeholders both formally and informally. Hands-on approach to delivery and working as a team to meet client deadlines. Technical experience working within a SaaS organisation ideally FinTech. 10+ years' experience in client facing more »
role of Regional Surveyor, you will play a role in helping themcontinue to deliver on their ambitions, through leading on responsive and planned maintenance servicedelivery for with supported housing and self-contained accommodation in a designated region. Additional key responsibilities will include: Responsibilityfor inspections of responsive and … complex repairs, damp and mould. Supporting the delivery of capital and revenue reinvestment programmes and major projects, including cyclical maintenance programmes, refurbishment of acquired assets, onboarding new buildings, and managing termination dilapidations. Build strong relationships with our internal and external clients to deliver a high quality, customer focused service … the rest; from home, or otherLondon or regional locations. About you They are looking for a skilled Surveyor with proven experience in management and delivery of responsive repairs, major works projects, and planned reinvestment programmes or cyclical maintenance programmes. You may hold an HNC/HND level qualification or more »
complex infrastructure issues, working closely with technical and non-technical teams as required. Assist in implementing processes and controls to maximise uptime and streamline servicedelivery for both physical and cloud-based workloads. Cultivate relationships with stakeholders, acting as a trusted advisor and technical authority, while promoting best … modern infrastructure technologies, specifically Office 365 and Azure services, with hands-on experience. Familiarity with infrastructure within a DevOps environment, facilitating automation and self-service functionalities for product development and platform engineering teams. Proficiency in PowerShell scripting, automation techniques, and Infrastructure as Code methodologies, preferably with Terraform. Previous experience more »
complex infrastructure issues, working closely with technical and non-technical teams as required. Assist in implementing processes and controls to maximize uptime and streamline servicedelivery for both physical and cloud-based workloads. Cultivate relationships with stakeholders, acting as a trusted advisor and technical authority, while promoting best … on experience. MUST HAVES: Strong Azure, Strong Terraform, Strong Powershell, Strong Palo Alto Familiarity with infrastructure within a DevOps environment, facilitating automation and self-service functionalities for product development and platform engineering teams. Proficiency in PowerShell scripting, automation techniques, and Infrastructure as Code methodologies, preferably with Terraform. Previous experience more »
London, England, United Kingdom Hybrid / WFH Options
Everpool Recruitment
based field Loss Adjusters on a day-to-day basis to drive positive engagement, empowerment, setting and reviewing performance objectives to ensure compliance and service standards are met. Work in collaboration with the wider management team to maintain and enhance skill sets within the department, encouraging growth, personal development … a people leader, also drawing on conflict resolution techniques to support team members who may be struggling with personal or work-based issues affecting servicedelivery and performance. Engagement with key stakeholders and HR is considered a critical part of this role;especially in relation to dealing with more »
Job Description NOC Engineer Southampton, Hybrid £45,000, 26 days holiday, 5% Pension, Death in Service Here you’ll expand your Linux skills within an environment of up to 80 Linux Servers, which are due to migrate to Red Hat shortly. With either commercial experience as a Linux Systems … amongst others) and gain Red Hat or other Linux qualifications. A team of 8 NOC Engineers implement, monitor and support the IT infrastructure and ServiceDelivery of an international company helping to reduce energy waste and cost. Having placed most of the NOC team here over the years … part of the ongoing support and providing a reliable service. Working to strict Information Security Management best practices you’ll validate the compliance and delivery of services. Using the latest tools, you’ll proactively monitor the uptime of IT Systems, servers and services and dealing with outages appropriately. Provide more »
HR technologies, digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent.Strategic HR Analysis: Future organisational capabilities, trends, and business performance improvement.HR ServiceDelivery & Operating Models: Design and implementation considering business demands and efficiency.HR Technology: Analysis of HR requirements, employee experience, and implementation of enabling technology.Digital more »
G, HNC, HND or higher. Strong understanding of building management systems. Strong technical engineering understanding. Previous experience of managing large engineering teams. Experience of servicedelivery in high profile financial offices or critical data centres. Ability to communicate both verbally and in writing with all levels of staff more »
range of client scenarios, focusing on high quality even in high-pressured, time-critical situations Proven ability to assess, design and implement new HR servicedelivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience more »
meetings to analyse customers' needs. Providing technical support during pre-sales and post-sales processes Negotiating new contract and payment terms. Liaising with our ServiceDelivery team Experience Required Established technical background with hands on experience in digital and cloud-based technologies. You will be passionate about working more »
City of London, London, United Kingdom Hybrid / WFH Options
Henry Nicholas Associates Ltd
using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in servicedelivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »
and resolving technical challenges at various levels, from operating system fundamentals to systems programming concepts. Spearheading large-scale coordination and communication efforts to enhance servicedelivery and team productivity. Must Haves: A Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline (or equivalent experience more »
study of households Understanding Society , and our own random sample general population panel Public Voice ); The design of one-off studies of public sector servicedelivery and evaluations of policy in their real life context. Key Responsibilities Apply your statistical skills and broader methodological knowledge to a variety more »
South East London, England, United Kingdom Hybrid / WFH Options
Premier Resourcing UK
thorough understanding of each client’s business within the team.Manage multiple account teams to deliver work within allocated budgets, ensuring the highest standard of service delivery.Provide expert client advisory services and oversee day-to-day PR operations.Mentor and develop junior colleagues, nurturing their skills and fostering growth within the more »
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in servicedelivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a construction project manager to work within the real estate arm of said business. Depending on your experience and career desires you can … specific sectors. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, commercial fit-out, healthcare, residential Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »
a consultancy that has become a market disruptor, challenging the status quo of the top tier consultancies. They have pushed change through excellence in servicedelivery, winning major projects and clients. This has been made possible by appointing and promoting the best Partners and employees. Their collaboration with … fellow professionals have created a cross fertilisation of referred work and has elevated them as the delivery partner of choice. Our client is looking to appoint a construction project manager to work within the real estate arm of said business. Depending on your experience and career desires you can … specific sectors. Requirements Project management experience within a multi-disciplinary/construction consultancy Strong track record of delivering real estate projects from inception to delivery Ideally you will have experience within life sciences, commercial fit-out, healthcare, residential Being chartered via MRICS, MCIOB is beneficial. Apply Salary up to more »
emphasising user-focused design, and remarkable event solutions. Originating from robust partnerships in the financial, legal, and insurance sectors, our client seamlessly integrates personalised service with state-of-the-art technology to deliver unmatched experiences in travel and event management.As an Account Manager specialising in corporate travel, you will … relationships, acting as a trusted advisor to understand their needs and goals.and Strategy: Meet personal KPIs, develop strategic Client Journey Plans, and ensure consistent servicedelivery according to SLAs.and Growth: Drive client compliance, manage commercial models, and introduce innovative solutions to enhance client loyalty.Reviews and Implementation: Conduct strategic more »
emphasising user-focused design, and remarkable event solutions. Originating from robust partnerships in the financial, legal, and insurance sectors, our client seamlessly integrates personalised service with state-of-the-art technology to deliver unmatched experiences in travel and event management. As an Account Manager specialising in corporate travel, you … acting as a trusted advisor to understand their needs and goals. and Strategy: Meet personal KPIs, develop strategic Client Journey Plans, and ensure consistent servicedelivery according to SLAs. and Growth: Drive client compliance, manage commercial models, and introduce innovative solutions to enhance client loyalty. Reviews and Implementation more »