1 to 25 of 86 Service Delivery Jobs in London with Remote Work Options

customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the … globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to … and technology services to deliver client and shareholder value". The function is responsible for ensuring a resilient and robust operating environment and improving service delivery to the business units through Transaction Cycles and driving a more commercial mindset across the Group.About CIB Chief Data OfficeCIB Chief Data more »

and services that meet customer needs to drive customer acquisition within a specific territory. Sales growth is attained through new customer subscriptions, professional services, delivery and training.This role is focused on delivering sales results across Workiva’s Enterprise segment in the UK for our GRC product portfolio. Ideal candidates … Executive-level buyers required - SaaS model preferredUndergraduate degree or equivalent combination of relevant career experience and expertisePreferred Qualifications:Understanding of the Software as a Service (SaaS) business modelPrevious commercial experience with GRC. Audit or Assurance solutions or platforms preferredAbility to demonstrate complex software applicationsStrong business acumen and and ability more »

in the new Critical National Infrastructure (CNI) payments platform.Role RequirementsAs the Senior Linux support engineer you will primarily be responsible for the design and delivery of the Redhat Linux Estate. You will have the ability to engage with others to lead or assist in the delivery of all … assisting the Engineers responsible for the VMware Server and Oracle Platforms.You will be expected to multi-skill, over time, into the different areas of service that the team provides. Your choice of direction will be considered. Training and peering will be provided to help you grow your skillset.You will … also be expected to enhance repeatable service delivery through automation toolsets.The role will require you to participate in an out-of-hours support Rota and to have the flexibility to work out-of-hours as and when required.The Bank allows flexible working and Work-from-Home. You will more »

Data to derive new insight and predict outcomes using AI, statistical and machine learning techniques.Take ownership and evolution of business support tools for efficient delivery and deployment of mobile networks to ensure e2e Asset Management and Financial Compliance. Build, coach, mentor, develop and line manage a DevOps management/… analysis talent team to adopt Agile and value-based delivery principles to support and accelerate the group-wide DevOps strategy.Develop strong relationships with teams in Architecture, DevOps Management, Data Governance, and Data Science, as well as external leaders in the industry to ensure sharing & consistency of best practices and … in our build, design, and planning through the adoption of insights and automation toolsManage the e2e business systems blueprint and aligned roadmap for network delivery and control systems (e.g., inventory, asset management and other core business support tools) Carry out the strategic definition of DevOps principles to achieve streamlined more »

Job Description:As a Service Delivery Manager you will be supporting the delivery of a comprehensive portfolio of intelligent Cyber Security services and solutions to a client-base that spans a wide range of different industries. Working as part of a team, successful candidates will share our … values and have an interest in working with the latest technologies to provide exceptional customer service in support of our clients.This is an excellent opportunity to join one of the UK’s leading aerospace companies. To support you in this role, we offer our award-winning flexible benefits plan … having wonthe Best Flexible Working Policy Award, Best Flexible Benefits Strategy and Best Flexible Benefits Plan in 2023.What you’ll do as a Service Delivery Manager:The successful candidate will co-ordinate the activities required to deliver Cyber Security Services to customers as part of Leonardo’s Managed more »

Basic information Location London Service line Consulting Date published 10-Apr-2024 Req # 15482 Job description Connect to your IndustryJoin the world's leading HR and people transformation business and help create the Future of Work for major corporations. You'll develop trusted relationships with senior business stakeholder.As … revenue targets. You will also be responsible for defining and executing our Training Strategy, primarily focused on cross-skilling practitioners across our HR teams.Project delivery will be an important part of your role; you will be responsible for leading client-facing projects focused on transforming the HR function through … the delivery of enabling technology. Our clients work with us because of our proven capability across organisational design, new HR technology deployments and HR Service Delivery Models. We believe successful transformation and change is only possible when these elements are viewed holistically and are therefore seeking new more »

and projects in the areas of strategic workforce planning, organisation design, skills transformation, change management and HR TransformationServe as lead consultant, including managing overall service delivery and solution design.Act as the day-to-day lead for the client, ensuring project requirements, solutions and deliverables meet client expectations.Determine the more »

strategyManaging Incidents and Requests in line with agreed SLA's/OLA'sProviding a first point of escalation for the team in respect of service/delivery issuesProactive incident, problem, change and configuration managementManagement of resources ensuring adequate cover is maintained to deliver the existing support requirementsEnsuring effective … and significant experience in ITIL aligned environmentsExcellent stakeholder management experienceHave a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are:Microsoft based server infrastructures and back-office technologiesLinux/open-source technologiesExperience of delivering solutions using a mix of on premise more »

Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The … Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will … be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Management : Leading and motivating a team of data analysts, engineers more »

people. Scope of Role We are looking for a Salesforce Support Manager to come and lead our inhouse Salesforce support Teams and an outsourced service( for Salesforce incidents and enhancement requirement overflow). You will be responsible for ITRS global CRM solution "Omni", a Salesforce based solution, ensuring the … efficient and timely development and delivery of Salesforce enhancements and integrations, including their design, development or purchase, implementation, operation, and improvement. Reporting to our Global Head of IT, as Salesforce Support Manager, you will be working with all areas of our company to understand business requirements, prioritise resources and … oversee the completion of required CRM service projects. By driving strategic development of all supported platforms and services, you'll ensure they are available and fit for purpose to meet our needs as we scale our business. As a Salesforce Support Manager, you will: Provide line management for the more »

of backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their CPRE team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. For this role specifically … high profile, multi-billion dollar facilities and workplace services transformation programme. Designing and establishing a new target operating model, including the supply chain and service delivery models; Supporting make or buy decision-making on facilities and workplace services. Preparing robust business cases supported by detailed strategic sourcing and … category plans, including in-depth analysis of potential service delivery models. Regarding Assistant Director and Director candidates will be expected too: Support the development and growth of the business by building and sustaining client relationships; Develop business opportunities and managing client engagements, including managing diverse teams and promoting more »

between the acquired entities and our company, fostering strong relationships and addressing stakeholder concerns Monitor integration project progress, proactively tackle challenges, and ensure timely delivery within budget Maintain detailed documentation, generate status reports, and contribute to the continuous improvement of integration processes Conduct quality assessments, identify optimization opportunities, and … support post-integration reviews Ensure integrated systems adhere to security and compliance standards in collaboration with the IT Service Delivery Team What You'll Need: Minimum of 3 years of experience in IT integrations, preferably within a dynamic environment involving multiple acquisitions Strong hands-on experience with Microsoft … flexibility to work in a fast-paced environment with changing priorities and tight deadlines. Desirable: Experience with third-line support, covering the entire IT service provision Knowledge of integrating legacy and advanced applications into existing infrastructure Familiarity with DevOps and change management methodologies Experience with purchasing and building laptops more »

stakeholders effectively. A clear understanding of HR's value proposition and role in driving business success. Track record of designing and implementing innovative HR service delivery models aligned with business needs. Hands-on experience implementing advanced HR technologies, including AI and cognitive computing, to optimise processes and improve more »

List instructions and business generation in relation to 2026 Revaluation. This role will be highly centred on strategic business development as well as service delivery on a number of complex business rates cases. Duties & Responsibilities Targeting both Landlord and Occupier work, looking to assist and advise on the more »

services, and developing consulting offerings. You will have the opportunity to work closely with relevant teams such as Digital Transformation, IP, Global Technology Operations service delivery teams which will allow you to create and sustain your network within CGI. Required qualifications to be successful in this role This more »

development, deployment and related technical activity is suitably planned, prioritised and managed Wider responsibilities may also include: Providing advice to the client on Agile delivery, including approaches, tools and techniques Working to capture, prioritise and manage a backlog of requirements Senior-level engagement, including presentations and briefings, in support … local procedures Working in complex IT project environment throughout the project lifecycle Working in a fast moving, complex Customer oriented environment Working in a Service Delivery Environment Desirable Skills: A track record of working within the Defence & Intelligence sector and with use of Agile methodologies Knowledge of different … commercial delivery frameworks, e.g., fixed price, time & materials, billing entitlement Project financing and reporting Working with sub-contractors Knowledge bid management, managing POs, invoices, monthly internal reporting, Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll more »

we could have your perfect next role. The Role You will beresponsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in service delivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »

public cloud hosted managed services to customers. We will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high … will be required, including on call. This is an exciting opportunity for a highly experienced Microsoft Azure Cloud Engineer with operational support and project delivery experience to provide L3/L4 analytical incident management and resolution alongside project-based deliverables across a large, expanding customer base to ensure quality … service delivery and Service Level Agreement compliancy. What you will be doing: Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and more »

and recommending staff progression to support industry-leading skill sets. Innovation and Departmental Development. Stay updated on industry trends and collaborate to implement innovative service delivery and process improvements. Document and maintain technical SEO processes and guidelines. Technical SEO Consultancy. Provide expert technical SEO insight and recommendations to more »

your career development, we could have your perfect next role. Job requirements We are currently seeking an experienced Pensions Analyst to lead on quality service control, maintain standards and who can take the lead on implementing best practice within the team. This role will play a pivotal part of … our service delivery to clients, ensuring that they receive the information when they need it, in a suitable format, enabling them to gain clear information on their benefits and make informed decisions. What youll be doing: Supporting key client relationships and client budgeting as well as peer reviewing … improvement around operational effectiveness and client profitability Ensuring errors, omissions and complaints are handled in line with agreed procedures and timescales, alongside the Administration Service Manager Presenting periodic reports for clients, regulatory and Trustee boards, including information on all operational work activities What were looking for: Experience within the more »

experienced registered manager who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated … team and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all more »

JOB DESCRIPTION Job Title: Client Services Administrator Role Seeking to recruit a Client Services Administrator.The Client Services Delivery team delivers on a broad remit which focusses on ensuring their client base receives a consistently high level of service provision. As an integral part of the team, the Client more »

lead on small projects and/or large changes. Manage a portfolio of projects & changes. Deliver business requirements benefits, cost reductions and/or service improvements. Process Design - Provide Business Process design & documentation expertise. Test & Training - Test, Implement & Train - facilitate with System & User Acceptance Testing. Support the Business Partner … defining the HR Technology/Systems strategy. Provide leadership to Business Analyst & Functional Consultants & projects teams consisting of - BA’s, Infrastructure Analysts, Solution Designers, Service Delivery & Outsource partners. Lead Continuous Improvement for the BA team. Chair Business Change boards - qualify, prioritise & schedule the backlog of change requests & enhancements. … Payroll & T&A systems experience. Strong Analytical skills. Leadership - ability to lead Business Analysts & Functional Consultants & projects teams - BA’s, Infrastructure Analysts, Solution Designers, Service Delivery & external resources. IT Service Delivery & HR Systems Application support experience. Knowledge of how IT Applications - can maximise business advantage. Participating more »

thinking with opportunities to grow in an exciting career. We invite you to consider joining our dynamic, global team! Your opportunity The Head of Service Management Office will play a critical role in overseeing the development, implementation, and continuous improvement of service management policies, processes, and practices across … the organization. This position requires a strategic thinker with a strong background in service management, governance, and leadership. The ideal candidate will ensure that our service management governance frameworks align with industry best practices and our organizational goals. Lead the Service Management Office, setting strategic direction and … priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC 20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure the governance framework meets business needs more »