1 to 25 of 305 Permanent Service Delivery Jobs in London

customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the … globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to … and technology services to deliver client and shareholder value". The function is responsible for ensuring a resilient and robust operating environment and improving service delivery to the business units through Transaction Cycles and driving a more commercial mindset across the Group.About CIB Chief Data OfficeCIB Chief Data more »

and services that meet customer needs to drive customer acquisition within a specific territory. Sales growth is attained through new customer subscriptions, professional services, delivery and training.This role is focused on delivering sales results across Workiva’s Enterprise segment in the UK for our GRC product portfolio. Ideal candidates … Executive-level buyers required - SaaS model preferredUndergraduate degree or equivalent combination of relevant career experience and expertisePreferred Qualifications:Understanding of the Software as a Service (SaaS) business modelPrevious commercial experience with GRC. Audit or Assurance solutions or platforms preferredAbility to demonstrate complex software applicationsStrong business acumen and and ability more »

DescriptionPurpose of the roleDelivery of agile, efficient and resilient Group end-to-end services, for the relevant Operating Company (OpCo)Leadership of IAG Tech Service Delivery for the relevant OpCo, working in partnership with the wider O&I management teams to remediate issues and ensure gap closureDraw on … Engage, transform and motivate existing teams and partners across the Group to deliver on this strategyEscalate cross-supplier areas that require improvement, providing Business Service specific input collaborating with the O&I Service Management Leads to review Provider proposed initiativesWork across Group and with third-party supplier partners … to ensure delivery to defined O&I strategiesIdentify evolving business needs, developing the supporting O&I strategy to drive innovation, concept assessments, risk analysis and ultimately business case development. Leveraging of any relevant OpCo business intelligence and insightsProactively lead the identification and execution of continual improvement opportunities. Use thorough more »

accelerate our clients’ businesses through designing the products and services their customers truly value.Job DescriptionThis is an excellent opportunity for a seasoned technology and service delivery professional to join our EMEA business as Director of Technology for Application Management Services. This is a new role within the region … forms part of the Publicis Sapient Global IT Operations team. As the regional leader of production operation teams, you will build, drive and lead delivery teams for Publicis Sapient IT Operation Services offered to various clients from PS International regions.This opportunity is well suited to an individual who has … companies, with a focus on growing Digital Engineering Services. You will have extensive experience working in matrixed environments including interfacing with Industry and Regional delivery teams while also have experience in leading, solutioning and helping to deliver on large multi-year client service deals at Fortune level organisations. more »

across both tax and technical work streams; and manage conflicting resourcing requirements between projects.Leading by example in terms of client relationships, technical quality, and service delivery. Leading projects; and solving problems by advising our clients in the application of complex legislation to real life situations.Leading people including coaching and more »

externally in the marketWinning new work and encouraging a winning mindset within an experienced team of tax professionals.Leading by example on technical quality and service delivery of Employment Solutions offerings.Innovating our services around a wide range of developing employment and reward related changes in legislation (including National Minimum … benefit of clients.Communicates with impact with clients and colleagues, in a way that is open, honest, consistent and clear.Monitors and upholds high quality of service delivery.Takes personal responsibility and accountability for own and team’s work.Sustains a high level of drive, shows enthusiasm and a positive attitude that translates more »

in the new Critical National Infrastructure (CNI) payments platform.Role RequirementsAs the Senior Linux support engineer you will primarily be responsible for the design and delivery of the Redhat Linux Estate. You will have the ability to engage with others to lead or assist in the delivery of all … assisting the Engineers responsible for the VMware Server and Oracle Platforms.You will be expected to multi-skill, over time, into the different areas of service that the team provides. Your choice of direction will be considered. Training and peering will be provided to help you grow your skillset.You will … also be expected to enhance repeatable service delivery through automation toolsets.The role will require you to participate in an out-of-hours support Rota and to have the flexibility to work out-of-hours as and when required.The Bank allows flexible working and Work-from-Home. You will more »

We are looking to recruit an Associate Director with an MEP background who can provide full cycle cost management services for end-to-end service delivery, often with respect to large and complex commissions within the public and private sector.Your responsibilities will include:· Conducting feasibility studies, business cases more »

Data to derive new insight and predict outcomes using AI, statistical and machine learning techniques.Take ownership and evolution of business support tools for efficient delivery and deployment of mobile networks to ensure e2e Asset Management and Financial Compliance. Build, coach, mentor, develop and line manage a DevOps management/… analysis talent team to adopt Agile and value-based delivery principles to support and accelerate the group-wide DevOps strategy.Develop strong relationships with teams in Architecture, DevOps Management, Data Governance, and Data Science, as well as external leaders in the industry to ensure sharing & consistency of best practices and … in our build, design, and planning through the adoption of insights and automation toolsManage the e2e business systems blueprint and aligned roadmap for network delivery and control systems (e.g., inventory, asset management and other core business support tools) Carry out the strategic definition of DevOps principles to achieve streamlined more »

Job Title: STG Service Delivery ManagerDo you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?Do you have the experience to bring new ideas and approaches to … and management processes for new contracts leading to contract execution and then supporting the ongoing management of the account. Aon is currently recruiting a Service Delivery Manager to join our team in London. The Service Delivery Manager will be primarily responsible for:Processing new sales opportunities … team and are passionate about helping our colleagues and clients succeed.What the day will look likeAs the Strategy and Technology Group’s (STG’s) Service Delivery Manager, you will work with STG’s Risk team and Aon’s Legal, Compliance and Data Privacy teams to support STG’s more »

Job Description:As a Service Delivery Manager you will be supporting the delivery of a comprehensive portfolio of intelligent Cyber Security services and solutions to a client-base that spans a wide range of different industries. Working as part of a team, successful candidates will share our … values and have an interest in working with the latest technologies to provide exceptional customer service in support of our clients.This is an excellent opportunity to join one of the UK’s leading aerospace companies. To support you in this role, we offer our award-winning flexible benefits plan … having wonthe Best Flexible Working Policy Award, Best Flexible Benefits Strategy and Best Flexible Benefits Plan in 2023.What you’ll do as a Service Delivery Manager:The successful candidate will co-ordinate the activities required to deliver Cyber Security Services to customers as part of Leonardo’s Managed more »

MS Suite of AppsStrong interest in technology risk management and a desire to continually develop personal and team knowledgeExperience managing multiple projects or internal service delivery, including service level management, process design and skills development planningStrong relationship management skills with a focus on negotiating to come to … limits and create a new future together at RBCJob SkillsBusiness, Cyber Security Management, Information Security, Information Security Auditing, Information Security Operation Center (ISOC), Operational Delivery, Operations Management, Process Management, Risk Assessments, Risk Control, Security Risk, Security Risk Assessment, Taking Initiative, Threat ManagementAdditional Job DetailsAddress:100 BISHOPSGATE:LONDONCity:LondonCountry:United more »

Basic information Location London Service line Consulting Date published 10-Apr-2024 Req # 15482 Job description Connect to your IndustryJoin the world's leading HR and people transformation business and help create the Future of Work for major corporations. You'll develop trusted relationships with senior business stakeholder.As … revenue targets. You will also be responsible for defining and executing our Training Strategy, primarily focused on cross-skilling practitioners across our HR teams.Project delivery will be an important part of your role; you will be responsible for leading client-facing projects focused on transforming the HR function through … the delivery of enabling technology. Our clients work with us because of our proven capability across organisational design, new HR technology deployments and HR Service Delivery Models. We believe successful transformation and change is only possible when these elements are viewed holistically and are therefore seeking new more »

environment.Analyzing and resolving technical challenges at various levels, from operating system fundamentals to systems programming concepts.Spearheading large-scale coordination and communication efforts to enhance service delivery and team productivity.Assisting with short-term and long-term planning to optimize performance and align with business objectives.Must Haves:A Bachelor’s more »

and projects in the areas of strategic workforce planning, organisation design, skills transformation, change management and HR TransformationServe as lead consultant, including managing overall service delivery and solution design.Act as the day-to-day lead for the client, ensuring project requirements, solutions and deliverables meet client expectations.Determine the more »

networking Drive effectiveness, efficiency and continuous improvement using automation. Collaborate with Architecture, Security, Dev teams to ensure effective designs and application of cloud services Delivery HA/DR, Security and compliance strategies Provide technology insight and support to the business and peers. Have the ability to manage tasks to … a good understanding of other Cloud technologies including Azure and AWS. Evangelise topics such as monitoring, performance, and reliability throughout our IT Support and delivery teams Be keen to develop scripting capability and API integration in one or more popular languages. Act as a technical escalation point for the … Service/applications owners to resolve issues swiftly and find root cause and mitigate from happening again had too better improve service(s) we deliver. Understand and work towards a strategy set out by senior management ensuring we adhere to direction and execute tasks based on priority to more »

Security & Governance (Audit, Risk) Delivery Lead UK (London or Ipswich)We invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know … the Transversal Application Services teams of position against backlog/outstanding security remediation itemsDevelops and manages the process to enable the Transversal Application Services delivery teams to apply for funding for security related items.Manages the team of 3 Security Analysts RiskPrimary interface between Transversal Application Services & IT Risk & Governance … to closure ensuring adherence to agreed closure dates.Detailed tracking of audit items, including slippage information, and reported out to Transversal Application Services/Application Delivery key stakeholders.Second and Third Line of Defence co-ordination (including IRM)Manages the Technology Obsolescence risk identification process and onward feed into the Software more »

strategyManaging Incidents and Requests in line with agreed SLA's/OLA'sProviding a first point of escalation for the team in respect of service/delivery issuesProactive incident, problem, change and configuration managementManagement of resources ensuring adequate cover is maintained to deliver the existing support requirementsEnsuring effective … and significant experience in ITIL aligned environmentsExcellent stakeholder management experienceHave a broad understanding of relevant technologies and the opportunities they provide to enhance our service offerings – examples are:Microsoft based server infrastructures and back-office technologiesLinux/open-source technologiesExperience of delivering solutions using a mix of on premise more »

person team with the Head of Data and Head of Data Solutions. Your primary focus will be working with Client Partnerships (sales) and Service Delivery (account management) to win data projects from new and existing clients across the UK. You will also work with Marketing to grow the … AND’s Data services working with our marketing team to run and attend events, networking, conferences and build market awarenessSpeaking to AND’s client delivery teams to spot new data project opportunitiesDriving internal awareness of our data services and capabilitiesTo do that, it’s essential you bring the following more »

border risks, wherever in the world their businesses take them. Some of the key responsibilities include: Manage and oversee all aspects of the multinational service delivery for the assigned portfolio and be accountable for the multinational client experience. The proactive management and oversight of all multinational service … regulatory requirements. Lead the promotion and adoption of the AIG Multinational End-to-End process including policy and invoice issuance and day to day service delivery. Engage with multinational claims to ensure timely development of multinational claims bulletins/protocols and support on ad hoc program enquiries. Partner with … counsel. Manage and be accountable for all compliance elements of the assigned portfolio Monitor performance and escalate where necessary to ensure all agreed Multinational service SLAs are being met. Manage and partner with Distribution to coordinate periodic Multinational client/program stewardship meetings. Support the profitable growth of the more »

Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The … Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will … be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Management : Leading and motivating a team of data analysts, engineers more »

people. Scope of Role We are looking for a Salesforce Support Manager to come and lead our inhouse Salesforce support Teams and an outsourced service( for Salesforce incidents and enhancement requirement overflow). You will be responsible for ITRS global CRM solution "Omni", a Salesforce based solution, ensuring the … efficient and timely development and delivery of Salesforce enhancements and integrations, including their design, development or purchase, implementation, operation, and improvement. Reporting to our Global Head of IT, as Salesforce Support Manager, you will be working with all areas of our company to understand business requirements, prioritise resources and … oversee the completion of required CRM service projects. By driving strategic development of all supported platforms and services, you'll ensure they are available and fit for purpose to meet our needs as we scale our business. As a Salesforce Support Manager, you will: Provide line management for the more »

creation of personalized and differentiated products and customer journeys at scale. As a cloud-native platform, FintechOS seamlessly integrates with any ecosystem tech or service, accommodating existing and legacy tech infrastructures. We take pride in not only our exceptional platform but also our diverse and experienced tech team. About … the role: As the Head of PMO at FintechOS, you will be responsible for leading the Project Management Office (PMO) and overseeing the Service Delivery structure, ensuring the implementation of project management best practices throughout the organization. You will report to the COO/SVP of Customer Operation … and critical role in ensuring the successful delivery of projects, optimizing processes, and enhancing organizational efficiency. The ideal candidate will have extensive experience in project management, strong leadership skills, and a deep understanding of the fintech industry. What you’ll do: Provide strategic direction and leadership for the PMO more »

enhanced productivity and capability building To use knowledge of client contexts to improve solution-sets To collaborate with Practice Head for collecting and analyzing service delivery feedbacks and accordingly drive prioritizing, planning, budgeting and implementing the service improvement plans To consult as a SME for existing projects more »

Job Title: Service Delivery Analyst Location: Holborn, London Salary: Up to £35,000 per annum We are currently seeking a talented Service Delivery Analyst to join our dynamic team in Holborn, London. In this role, you will play a crucial part in ensuring the smooth delivery of our services to our esteemed clients. Your primary focus will be on maintaining high-quality service standards, resolving issues efficiently, and enhancing overall client satisfaction. Key Responsibilities: Act as a key point of contact for our clients, ensuring exceptional service delivery and promptly addressing any … queries or concerns. Collaborate closely with internal teams to coordinate service delivery processes and streamline operations. Monitor service performance metrics and identify areas for improvement to enhance overall efficiency and effectiveness. Utilize your expertise in the ITIL framework to implement best practices for service delivery more »