76 to 100 of 320 Service Delivery Jobs in London

Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning … has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard.IT Service ManagerLocation: LondonAbout Colt Data Centre ServicesColt Data Centre Services has over 20 years of experience in designing, building and operating energy-efficient, reliable data … starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish.MISSIONReporting to the Service Delivery Manager, the IT Service Manager will support a number of business critical IT Services. Where required, you will provide support to more »

thinking with opportunities to grow in an exciting career. We invite you to consider joining our dynamic, global team! Your opportunity The Head of Service Management Office will play a critical role in overseeing the development, implementation, and continuous improvement of service management policies, processes, and practices across … the organization. This position requires a strategic thinker with a strong background in service management, governance, and leadership. The ideal candidate will ensure that our service management governance frameworks align with industry best practices and our organizational goals. Lead the Service Management Office, setting strategic direction and … priorities for the team. Develop, implement, and maintain a comprehensive service management governance framework that aligns with industry standards (e.g., ITIL, ISO/IEC 20000) and supports the organization's objectives. Collaborate with senior management and key stakeholders across the organization to ensure the governance framework meets business needs more »

role: 6 - 12 months with likely extensions Location: London The Programme Lead will spearhead strategic change and integration programs, prioritising seamless mobilisation and future service delivery. Your role involves managing stakeholders across senior management and other programme workstream leads. You will represent our client in key stakeholder meetings, managing … Provide input to the planning and scheduling of the overarching Programme Represent the business in stakeholder meetings Implementation of governance framework Planning, creation and delivery of mobilisation plans by providing oversight and leadership for the timely roll out of service delivery and experiences in new spaces Mentor … and guide workstreams and service lines to ensure services are set up in a coordinated approach. Moving away from a service-by-service mobilisation more »

Salary budget - £26,000 - £30,000 per annum ROLE OVERVIEW: To provide a high quality, proactive desktop support service to our client at London Borough of Bexley Council as part of a customer focused Service Delivery team. Working to contracted SLAs and delivering best in class services … to our customer. Responding to requests from the ICT Service Desk ensuring an efficient response and resolution. MAIN RESPONSIBILITIES: Deliver 2nd Line Service Desk support (break/fix problems and service requests) effectively and in accordance with agreed service levels, standards and processes. Provide PC, telephone … and mobile support including hardware and software, configuration and maintenance. Responding to requests from the ICT Service Desk ensuring an efficient response and resolution details. Ensure that assigned ICT Service incidents are managed effectively and root cause problem analysis is undertaken where appropriate to reduce the number and more »

larger Integrated FM team, you will become the subject matter expert for both the client and the account team. Providing support in the contractual delivery of services, tailored requirements, and the development of performance improvement strategies, this role offers outstanding prospects. As a people manager, you will lead a … helpdesk admin function, ensuring top-level delivery while adhering to set KPIs, as well as managing, monitoring, and controlling costs to achieve financial targets. Reporting to the Account Director, your role will be instrumental in building and maintaining key stakeholder relationships. Taking on a substantial role in evaluation and … performance measurement, you will demonstrate expertise in contractual compliance, governance, management information, operational finance, and reporting. Main Duties Leading the helpdesk team, ensuring efficient delivery of admin function on the account, fantastic communication, timely resolution of issues, and continuous improvement of helpdesk processes. Driving customer satisfaction through providing a more »

and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Type: Permanent Job Location: Field Based Main Purpose of Role To manage all aspects of the TFS (Trade Facilitation Services) business within the UK, with the main focus of … business development, granting revenue growth and penetration of new market segments. Ensure the delivery of the service in line with both financial and operational targets/KPIs, with full delegated LC responsibility for TFS activities. Lead service delivery with regards to the execution of costs, to more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

strategic planning and maintain alignment of projects, with both RGA's strategic direction, application architecture, and IT policiesDevelop and maintain effective business relationships, coordinating service delivery in line with negotiated Service Commitments.Manage the business partner's application portfolio by understanding and communicating needs to internal IT project more »

Role Purpose This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our client’s customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact of how our customer conducts … customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is comprehensive, accurate and up to date, maintaining the level of service support required. Act as the interface between … activities. Responsible for identifying customer training requirements and providing in-person training where required. Skills & Qualifications Proven experience in a Customer Success Management/Service Delivery role in the communications domain. Passionate about satellite technology and comfortable with technical lingo. Excellent People and relationship management skills. Able to more »

ITSM system A passion for working in an Agile method, in a fast-paced environment. Excellent communication skills across all levels An understanding of Service Delivery Platforms A self-starter, keen to get involved in company culture This is a great opportunity for a Business Analyst, where you more »

adoption of cutting edge solutions across the United Kingdom. Working on complex engagements for the whole of the KPMG client side business portfolio through delivery of core technology and managed services capabilities, collaboration and innovation development services and building of our Alliances network. Our integrated capability teams design, build … a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … Communicating compelling and well thought out solutions for Oracle Enterprise Resource Planning (ERP) in response to complex client problems. Supporting business development and project delivery activities across clients from multiple industries. System design and delivery, including release management, integration management, data migration strategy and management. Defining an overall more »

About Serverfarm Serverfarm is a unique Data Centre developer and operator – and the global leader in Data Centre Management as a Service (DMaaS). For over 24 years, we’ve maximised operational efficiencies and managed critical IT infrastructure and environments for the world’s top enterprises. Our vision To … can focus on innovation. Overview As a Finance Administrator you will support all parties with financial process and document control relating to projects, programmes, service contract, suppliers and Serverfarm requirements. You will develop and provide reports to the Leadership Team, be responsible for compliance to the finance cycle and … i. Investigate and respond to customer and Serverfarm financial issues and queries efficiently and escalate as appropriate. j. Provide general administrative support to the Service Delivery Manager. 2. Generate and Manage Policies and Measures: a. Help standardise financial management activities and processes; by developing guidelines governing how financial more »

approach, meticulous follow-up skills and advanced sales skills.You will successfully meet and exceed individual targetsYou will manage relationships with corporate clients, ensuring that service delivery is in line with expectations, enhance service provision and improve our client's overall client experienceUtilising your strong background in executive more »

and prestigious educational institutions like MIT, Stanford, Oxford, UCL, and Imperial College London. We are a Google Cloud Partner and a select NVIDIA Elite Service Delivery Partner. We have been listed among notable players in AI, fast-growing companies, and Europe's 1000 fastest-growing companies in … teams and domains on crafting, explaining, and implementing ML models.Collaborate with data engineers, data scientists, product, etc in a multi-functional team for the delivery and maintenance of these solutions and business integrationWorking closely with the other department to understand their needs and recommend appropriate solutions, and support the more »

purpose, culture, and priorities, visit our strategy site. Within our consult business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: To be a part of the Mace Consult CRE team, performing the role of … associate director, to lead project commission’s taking responsibility for end-to-end service delivery, often with respect to large and complex commissions within the private sector. To ensure that client objectives are met through the delivery of a value-added cost management service. The Associate Director more »

relationships with key decision-makers, and closing strategic deals. Client Success : Collaborate closely with the client success and customer support teams to ensure exceptional service delivery and maximize client satisfaction and retention. Sales Operations : Implement and optimize sales processes, tools, and systems to streamline operations, enhance productivity, and more »

setting up and managing support teams, this could be a fantastic opportunity for you. Responsibilities 🙌 Oversee front-line support for their platform, ensuring exceptional service delivery. Manage and analyse support costs and KPIs to drive continuous improvement. Implement and refine support processes, enhancing user experience. Develop FAQ documents, videos more »

collaborative culture are seeking a Client Services Executive to join their Construction team on a permanent basis in London. Responsibilities & Duties: As a Client Service Executive, you will play a crucial role in ensuring the highest levels of service delivery to partners, fee earners, and clients. Your more »

We get passionate people and you get vibrant and rewarding careers. About the role The Finance Systems team is responsible for the ongoing design, delivery, operation and optimisation of the NetSuite finance platform and solutions across the Cognita group of companies. The team has resources based in each Cognita … and analysis processes. The principal solution is NetSuite ERP system and will replace a myriad of legacy systems globally. Reporting to the Finance Systems Service Delivery Manager, the NetSuite Solution Architect will take responsibility for the rollout of NetSuite and deploy the solution across our finance operations globally … cloud-based solutions including NetSuite OneWorld. Multiple Finance ERP systems implementations – in complex regional or global brown-field environments. Sound experience of full software delivery lifecycle including capturing business requirements, developing solutions, user testing & training, post go-live support and optimisation. Experience of integrating Finance packages with other strategic more »

report to the International Business Operations Manager and will primarily be responsible for providing the International Operation with administrative support as part of their service delivery. Role holder will work closely with operational and commercial teams within the business and external stakeholders to manage best in class client success more »

the senior management in driving the development of their digital channelsPutting the customer at heart of everything you do, improving their digital journeyOverseeing the service delivery, ensuring all aspects of the customer journey are delivered exceptionallyAs an eCommerce Product Manager you will have:Experience in API’sTechnical skills more »

digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »

get passionate people and you get vibrant and rewarding careers. About the role The IT - Finance Systems team is responsible for the ongoing design, delivery, operation and optimisation of the NetSuite and NetSuite Planning & Budgeting (NSPB) finance platform and solutions across the Cognita group of companies. The team has … resources based in each Cognita geographic region and acts as the focal point for all support services globally. Reporting to the Finance Systems Service Delivery Manager, the role of the NSPB Administrator is to manage day-to-day NSPB system issues, troubleshoot, develop reports, support projects/enhancements more »

to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and more »

with prospective clients and key stakeholders. Develop and implement effective sales strategies to achieve revenue targets. Collaborate with cross-functional teams to ensure seamless service delivery. Support the Global Sales Team with pricing inquiries. Prepare and deliver compelling presentations to prospective clients. Facilitate the completion of RFQ’s. Work more »