61 to 85 of 273 Service Delivery Jobs in London

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Cloud Computing Support Apprentice Croydon office location with Hybrid working £22,250 per annum plus Civil Service Pension Contract Type:24 Month Apprenticeship Programme Qualification:This position will be completing the Microsoft Azure Cloud Support Specialist Level 3 Apprenticeship Were the Pension Protection Fund. We protect millions of people … to do it well, with integrity and their future in mind. Were delighted to be looking for aCloud Computing Support Apprenticeto join our IT Service Delivery team on a 24-month Apprenticeship. The position will be a customer-facing member of the team and offers an opportunity for … an individual who is looking to pursue a career within IT. The role will provide opportunities to investigate and fix IT service components and to rotate across service delivery areas on a regular basis. Reacting to challenges and cover for colleagues as necessary is an essential part more »

DescriptionJob title: Enterprise Service Platform Product OwnerLocation: London, Farnborough or PrestonWe offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.Salary: Circa 75,000 per annum plus Car Allowance and BonusWhat you’ll be doing: § Acts as technical … product owner/champion for the Enterprise Service Platform (Data Integration Hub) product set and managed services§ Act as the ESP technical SME, ensuring the user needs and integration functionality is fit for purpose§ Support the Third Party Provider team evaluate business processes, anticipate requirements, uncover areas for improvement … as a liaison between key business stakeholders, users and the Third Party Provider§ Supports and holds to account the Third Party Provider ESP managed service§ Develops new strategies to maintain or improve on the quality of the ESP service delivery§ Supports the development of strategies to minimize more »

inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone … the daily execution of the service.How You Will Make an Impact:Lead, develop and support the frontline SOC teamSet goals, develop action plans for service growth and areas of opportunityMaintain SLA complianceFacilitate team meetings and ensure communication is shared with urgencyConduct meetings with Service Delivery Manager and more »

on PC support and initial kitting skills • Understand and detailed planning and designing for enterprise IT environment • IT element configuration including day-to-day service delivery • Proof of concept testing and acceptance testing • Vendor negotiation and control • Development and implementation for new features and services • Establish and cease … PC/Server Security systems. Project and service delivery schedule management • Careful consideration to ensure profitable systems and implementation • Maintain secure operations and keep the environment tidy • Documented approach for implementation and modification • Periodical status report to line manager • Cover early shifts as a part of team rota … verbal communication skill in Japanese is preferred • Ability to investigate and source answers to various email and telephony enquiries about technical issues • Proven customer service experience • Strong time management/multi-tasking & organisational skills • Strong work ethic • Accurate, organised and eye for detail; Reliable time keeping and attendance • Cheerful more »

follow-up on problems, initiating escalation procedures when necessary. • Uphold a high standard of professionalism in actions, demeanor, and appearance. • Guarantee customer satisfaction throughout service delivery transactions. • Adhere to client-specific Service Level Agreements, updating incident and request tickets accordingly within the ticketing system. Key Qualifications: • Appropriate … capabilities. • Capability to test and certify PCs, networks, servers, and client approved software applications and associated peripherals. • Familiarity with client-specific internal procedures and service delivery requirements. • Excellent analytical and client communication skills. • Potential requirement for client and/or governmental clearance. • Microsoft Server Certified Professional Certification or more »

Partner, we are also an award-winning employer, and our employees are at the heart of Version 1.Version 1 as a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have … delivering fast, secure and scalable trading technology solutions to capital markets clients globally?Are you driven by introducing modern ways of working and transforming service delivery to develop market leading IT propositions for global investment houses?Are you able to identify opportunities for innovation through technology and articulate … business capabilities, customer stories, intellectual property, accelerators, industry and common customer challenges. You will work as a partner to commercial sales team and practice delivery teams to drive the growth through existing accounts and in new customers. You will use your understanding of the sector to draw together Version more »

Enterprise Service Architect London or Manchester (hybrid) Competitive Salary plus benefits Enterprise Service architects are a visible champion for Service Architecture and architectural governance, they are the operational functional lead and provide day to day architectural oversight, control and day-to-day decision making on major change … accurately captured in a quality and timely manner. Ensuring any modifications or transitions to the live operational environment are managed, planned and coordinated through Service architecture processes and activities to facilitate a smooth transition to live operation. Feeds into and supports Operational Change & Transition key performance indicators (KPIs), metrics … packages and related information demonstrating value and sound business outcomes. Owning and delivering end to end service architecture packages through robust planning and management (including RAID) ensuring that Service Design supports programmatic/project delivery dates Influencing the project/program and key stakeholders to ensure that more »

users, client and JLL Management team Carryout fault finding on start-delta motors including VFDs and Soft Start controls/contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment. Understanding of a CDM process with experience of working on … motivated, resourceful and pro-active Experience with LOTTO/Permit to work systems essential Confident decision maker Experience Required: Essential: Evidence of Excellent Customer Service Delivery Experience of working in high profile work environment. PC Literate - PC and MS office skills. Understand and interpret technical drawings/instructions more »

resolution of issues to deliver improvement to colleague experience for services across Corporate Systems Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution. Stakeholder management and communicationsServing as liaison between … technical and non-technical teamsWhat you bring:Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project applicationDemonstrated skill in managing project budgets and timelinesSkill in the use … among team membersAbility to maintain confidentiality and carry out assignments that are sensitive in natureWorking with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution.Serving as liaison between technical and non-technical more »

Operations, reporting to and deputising for the CTO alongside another senior deputy role focussed on Architecture. Your key responsibilities will include:Managing our Projects, Service Delivery, and System Management teams and delivering all business-as-usual technology service functions.Leading the production and implementation of our operational technology … at the Trust’s most senior levelLeading the commercial management of our major outsourced technology partner and building relationships with wider commercial suppliers for service delivery We are looking for a senior technology leader with excellent operational, stakeholder, and commercial management skills. You will need experience of working … heart of one of the UK’s foremost, progressive, digital healthcare settings where you can have a major impact on our future direction and service delivery. To apply, you will need to do so via UCLH’s TRAC recruitment platform please. A link to the platform is posted below more »

senior level position holding overall responsibility for Growth, business development and new sales within their designated market sector and the key interlink between sales, service delivery and account management. The CGD will be responsible for hitting business plan across the portfolio of customers within their sector which will … RFP response business case build, due diligence through to deal closure. The CGD will be expected to assist in the definition and creation of Service Value Propositions to ensure that we creative robust workforce solutions that are designed and developed to meet the needs of our customers. Key Responsibilities … clients, targeting both transactional and strategic sales Working with the Customer Experience team to deliver and grow existing accounts with overall responsibility for the service delivery and customer relationships Support the Customer Experience team with monthly and quarterly customer review meetings as well as the creation and updating more »

root cause analysis Relevant certifications are highly desirable Taking the lead on the daily operations of the infrastructure and services. Working cross-function with Service Delivery, Service Desk and Architecture to support and build on the full lifecycle. If this sounds like the role for you please more »

Bank locations. The IT department consists of approximately 90 colleagues plus 3rd parties responsible for a range of services including Application Development and Maintenance, Service Desk and Workplace Services and Infrastructure Management. We operate according to a Scrum Agile delivery process and are passionate about developing our engineering … a truly hybrid manner. Our technology platform has been transformed to facilitate this, and no more so than in the space of our Workplace Service Chapter. The UK & Middle-East Workplace Services Chapter manages our Digital Workplace. This includes our Microsoft Windows PC estate (now predominately laptop based), our … collaboration platforms, meeting room technology and supporting infrastructure and our local support organisation including an outsourced local Service Desk. Following an intense period of technology transformation, including migration to M365 services (Exchange Online, Teams, SharePoint Online) and Modern Management (Intune/Microsoft Endpoint Manager), our focus now is ensuring more »

of backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their CPRE team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. For this role specifically … high profile, multi-billion dollar facilities and workplace services transformation programme. Designing and establishing a new target operating model, including the supply chain and service delivery models; Supporting make or buy decision-making on facilities and workplace services. Preparing robust business cases supported by detailed strategic sourcing and … category plans, including in-depth analysis of potential service delivery models. Regarding Assistant Director and Director candidates will be expected too: Support the development and growth of the business by building and sustaining client relationships; Develop business opportunities and managing client engagements, including managing diverse teams and promoting more »

ServiceNow ITOM Visibility Service Mapping Engineer hybrid West London 6+ Month Contract nside IR35 Rate TBC Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractors, responsible for the rollout of the Service Mapping capability. Core Skills include 1+ year's experience of Configuration Management using ServiceNow, experience … of ServiceNow CMDB data model (CSDM) and ServiceNow ITOM discovery & Service Mapping. Is this something you have experience of or would you know anyone suitable? The roles would be hybrid with approx 2 days a week in the West London office and the rest working from home (so you … Umbrella Day rate you would need (as this will likely be inside IR35) when applying with your CV. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »

Global Service Desk Manager | Environmental Services | £60,000 - £70,000 | Hybrid | Brentford WeDo has recently partnered with a global Environmental Services organisation who are currently in the market for a Global Service Desk Manager to come on board. The business is currently going through a large scale global … the team structure across their UK and European offices. The individual will have the following experience and skillset. Managing and refining IT incident and service request procedures to elevate service standards. Ensuring smooth implementation of system changes to minimise service disruptions. Leading collaborative service initiatives with … global IT support teams. Implement new SLAs Establishing and meeting IT Service Level Objectives. Mentoring junior members of the the team. Effectively communicating, managing customer expectations, and utilizing feedback for continuous improvement. Anticipating Service Delivery needs aligned with global and regional plans. Collaborating with SMT. Your character more »

behaviour analytics (UEBA), point products like anti-virus (AV) and intrusion detection system/intrusion prevention system (IDS/IPS) and penetration testing. The Service Delivery team consists of approximately 20 staff who support and operate the Company's services and there is an opportunity in that team … for a Cyber Security Manager to oversee and govern all security services. Reporting Lines This role reports to Head of Service Delivery Main Accountabilities Technical leadership for all security solutions, including all the 3rd party managed services Maintain the overall security of Company's network, systems, and data … the efficient remediation of vulnerabilities Responsible for analysing all security incidents to determine root cause Determine, recommend, and implement upgrade security measures and controls Delivery security responses for customer and client compliance requirements Developing and managing security plans with vendors Audit activities of administrators and conduct Security awareness training more »

issues. The Role: The UK Immigration Manager will be responsible for but not limited to the following: Lead strategic UK immigration compliance projects. Overseeing service delivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing casework on an as needed basis. Advising on complex UK … Supporting the team with complex issues including escalations, delivering solutions and viable options. Identifying opportunities including use of technology to solve problems and improve service delivery, co-managing the rollout of new technology. General team management: monitoring team members' performance, identifying the team's training, development and staffing more »

line support activities and requests Leading on the quarterly updates ensuring effective planning, engagement, and testing Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support Stakeholder engagement and comms Oversight of systems usage (access … line support activities and requests Leading on the quarterly updates ensuring effective planning, engagement, and testing Management of third parties, especially Croydon's Oracle service delivery partner and Oracle - including raising and escalation of tickets for 3rd line support Stakeholder engagement and comms Oversight of systems usage (access more »

work: 40 Hours Per Week Contract Type: Permanent The Programme Lead, you'll spearhead strategic change and integration programs, prioritising seamless mobilisation and future service delivery. Job Description Working with a prestigious client at their office in Canary Wharf, as the Programme Lead, your role involves managing stakeholders across … Senior ISS management and other Programme Workstream Leads. Working closely with the London Key Account Director, General Manager and service line operational leads, you'll ensure effective collaboration and alignment of objectives. Additionally, you'll represent ISS in key stakeholder meetings, meticulously managing operational, commercial, and reputational risks to … any exposure for ISS to operational, commercial, and reputational risks closely managed and suitably mitigated Implementation of the ISS governance framework Planning, creation and delivery of mobilisation plans by providing oversight and leadership for the timely roll out of service delivery and experiences in new spaces Mentor more »

to protect the public from health threats posed by contaminated food, water and the environment.The FW&E Laboratories provide a microbiology testing and advisory service to Local Authorities, Port Health Authorities, hospitals, and commercial clients across England. The laboratories are accredited to ISO 17025 and are recognised as Official … examination of food and foodstuffs within the EU.As the Lead Public Health Microbiologist, you will be responsible for leading and managing the routine provision, delivery and development of FW&E services and act as the senior scientific specialist for FW&E Microbiology services within Public Health Microbiology. You will … To be responsible for, lead and manage the FW&E Microbiology service.Provide expert scientific leadership and be responsible for the strategic development and operational service delivery for FW&E Microbiology.To manage the budget of FW&E Microbiology and any contracts and to ensure that work is delivered on more »

Our Global Investments and Financial Services (GIFS) UK team is hiring a Senior Manager IT Delivery to manage a team of technical staff who design, develop, test, implement and monitor investment systems software and tools.Job Description SummaryOur Global Investments and Financial Services (GIFS) UK team is hiring a Senior … Manager IT Delivery to manage a team of technical staff who design, develop, test, implement and monitor investment systems software and tools.The GIFS team is an IT division is a truly global organization supporting investment teams comprised of portfolio managers, traders, and other operation functions. GIFS IT supports multiple … round to our way of thinking and more than 30 million investors worldwide now trust us with their money.Core Job ResponsibilitiesAs a Senior IT Delivery Manager, you will: Lead staff, including managers. Develop, mentor, and provide guidance, training and motivation as vital. Conduct regular one on one and staff more »

in London. You will be responsible for the day-to-day administration and support of mission-critical systems and services. Working with the Architecture, Service Delivery and Service Desk Teams, as well as the wider Technology Department to effectively support and administer the full lifecycle of IT … escalations. Administer backend infrastructure systems including Veema backup, Citrix, Active Directory, VMware virtual infrastructure, servers, storage, and networks. Liaise with third-party vendors and service providers. Contribute to change requests to support project delivery and operational changes. Participate in IT infrastructure security, maintenance, performance, capacity, and lifecycle management. more »