Service Delivery Jobs in Manchester

1 to 25 of 47 Service Delivery Jobs in Manchester

Performance Specialist

Manchester, England, United Kingdom
Hybrid / WFH Options
Avidly
insights back to stakeholders Actively contribute to the strategic and commercial objectives of the Performance department Collaborate seamlessly with internal teams to ensure stellar service delivery to our clients Embrace a culture of continuous learning to constantly enhance your digital marketing prowess Essential skills and qualifications more »
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Engineering Senior/Recruitment Consultant, Temps

Bury, England, United Kingdom
Adeline Search
s client base and revenue streams. Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform recruitment strategies and enhance service delivery. Performance Metrics: Meet and exceed key performance indicators (KPIs) and targets, including revenue goals, candidate placements, and client satisfaction metrics. Requirements: Proven experience more »
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Case Handler Quality Assessor (Office)

Manchester, North West, United Kingdom
Guidant Global
proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. We'd love to hear from you if you have; Strong interpersonal skills, including effective communication and strong empathy. Experience with relationship building … but not limited to Microsoft packages. Good understanding of confidentiality and handling sensitive data Ability to plan own workload to meet business requirements and service level agreements, working to rigorous targets. A background in continuous improvement would be advantageous. Guidant Global (BH4SF) is acting as an Employment Agency in more »
Employment Type: Permanent
Salary: £26,000
Posted:

Affiliate Marketing Account Manager

Manchester, North West, United Kingdom
Hybrid / WFH Options
Lumina Talent
funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy, with a … to the growth of our highly successful affiliate portfolio. Your Responsibilities: Support the Head of Marketing in delivering the affiliate program strategy, ensuring efficient delivery and optimisation. Collaborate with the talent in the market to increase the size and quality of the portfolio. Identify, qualify, and onboard new aggregator … sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class service delivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the start of more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

Network Planning Manager

Manchester, England, United Kingdom
Metroline Ltd
Job summary To manage the Network Planning Department: To manage a team of scheduler compilers and support the Service Delivery Director by: planning and overseeing the efficient use of the department's assets involving the optimum utilisation of buses, driving staff, operating sites etc. work with TfGM to … services operated work with all departments to manage the smooth introduction of franchised bus services and subsequent contract changes to strict deadlines work with Service Delivery Team devising proposals to submit to TfGM to improve service reliability in the face of increased traffic congestion, changes to road … all aspects of the planning and introduction of franchised bus services are executed to the satisfaction of both parties, within agreed deadlines; Ensuring that Service Delivery Managers, Engineering Managers and Network Performance Managers are kept informed of franchised and operational requirements for each new or amended service more »
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Service Delivery Manager

Manchester Area, United Kingdom
La Fosse
Landing in a greenfield environment, your role as Service Delivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients in … escalations, as well as also implementing new IT standards as they look to build on their current policies and processes. Key Responsibilities: Manage the service relationships between key customers and the IT service desk . Meet clients' business needs by planning, implementing, controlling, and reviewing service provisions … appropriately. Nurture positive working relationships with senior stakeholders in client organisation via effective communication. Foster continuous service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience more »
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Director of Engineering

Manchester, England, United Kingdom
Metroline Ltd
the Regional CEO of Metroline Manchester on the day-to-day activities within the engineering function of the business. Work closely with operations and service delivery colleagues to provide sufficient vehicles to operate the contracted services, ensuring good financial control of budget, and alignment with group quality and … Responsibilities Ensuring compliance regarding the undertakings detailed in the company O Licence, as one of the two senior Transport managers on the licence (with Service Delivery Director) Responsible for all amendments, additions, and changes. Identified as point of contact for the company O licence with both the local … common problems, campaigns, warranty issues, bulletins etc. Working with the procurement team to coordinate the implementation of national and local technical support contracts and service agreements. Maintaining an overview of all maintenance procedures and programmes within depot workshops. Monitoring engineering standards and promoting engineering excellence. Working with the Engineering more »
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Senior Network Engineer

Manchester Area, United Kingdom
NCC Group
ensuring designs are created, implemented, tested, and deployed into the operational phase; this includes working closely with the Design Authority and other TechOps and Service Delivery teams to ensure that services and platforms are fully documented, and suitable training is made available. Key Accountabilities: A Senior Network Engineer … well as building, administering, supporting, and maintaining solutions as directed. You will be expected to: Provide specialist technical support and assistance to projects ensuring delivery of non-functional requirements and continual service improvement Coach and mentor junior team members, and assist in the provision of first-class services … more significant areas, and verifying location and state of assets. (Relevant skill level: working) Availability and capacity management . You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: working) Change management . You can deal with high-impact, complex more »
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Performance Marketing (PPC) Specialist

Manchester Area, United Kingdom
Hybrid / WFH Options
Avidly
insights back to stakeholders Actively contribute to the strategic and commercial objectives of the Performance department Collaborate seamlessly with internal teams to ensure stellar service delivery to our clients Embrace a culture of continuous learning to constantly enhance your digital marketing prowess Essential skills and qualifications more »
Posted:

Bureau Engineer

Manchester, England, United Kingdom
Mercury Hampton
need to succeed in this position, including skills, qualifications, and experience. Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility … include: EMB/BMS Services delivery: Proactive management of the Remote Engineering Services for all current sites ... JBLK1_UKTJ more »
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IT Project Manager

Bolton, Greater Manchester, United Kingdom
Jobwise Ltd
s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of service delivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing service delivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »
Employment Type: Permanent
Salary: £27000 - £30000/annum Free parking, pension
Posted:

Senior Service Delivery Manager

Manchester, England, United Kingdom
Hybrid / WFH Options
Made Tech
for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. The role of a Senior Service Delivery Manager will support 4-5 services in parallel and requires a solutions focussed leader to drive success. Your role at Made Tech … decisions whilst under pressure Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring Solution focussed and outcome driven Service operations: Implement incident and problem management processes using best practice such as ITIL or Agile Service Management Coordinate and manage the resolution of more »
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Centre of Excellence - Audit of Tax - Manager

Manchester, England, United Kingdom
Taleo BE
Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Manager Job Description & Summary Our Centre of Excellence is key to our audit wide strategy to improve quality, deliver outstanding value to our clients, and create a better experience for our people. A team of technical … on tax risks and structures. You’ll get to work with a variety of teams across PwC’s global network, including the front line delivery team (FLDT); our offshore Service Delivery Centres; and other specialists & experts to execute the audit. You’ll also build excellent project management more »
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SharePoint Administrator

Manchester, England, United Kingdom
Maxwell Bond®
per annum An exciting opportunity has arisen for a SharePoint Administrator to join a IT Operations team in Manchester dedicated to the delivery and support of all M365 applications & tools. Working closely with Security, Networking, Asset, and Infrastructure teams, you will acting as the SME point of contact for … work well independently and as part of a team The ability to work effectively with vendors, maximising opportunities for innovation and improvements in IT service delivery. If this sounds like the role for you, then apply now to find out more...... more »
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Solution Delivery Leader

Manchester, England, United Kingdom
iO Associates - UK/EU
the digital world? Look no further! I am working with a client that is a leading engineering and design consultancy, to find a Solution Delivery Leader to join their dynamic team shaping the future across various global sectors. My client values all of their employees and believes their strength … lies in their diverse team, where every voice matters. As a Technology Solutions Delivery & Support Team Leader, you'll lead with industry-leading technical expertise and lead efforts to tackle their clients' toughest challenges and drive transformational activities. Your role will involve growing and developing technical capabilities, ensuring seamless … service delivery and support. Your day to day will be varied but you can expect to: Lead and empower the Solution Delivery & Support team Develop team capabilities to meet current and future demands Contribute proactively to strategic objectives Manage team resourcing, recruitment, and deployment Provide technical leadership more »
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Service Account Manager

Stockport, England, United Kingdom
Hybrid / WFH Options
Dematic
empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer … Logistics and Supply Chain Experience are essential for this role. Main duties Relationship Management: Build and maintain a strong customer relationship giving exceptional customer service and providing advice and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews … of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point of escalation when required more »
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IT Admin Support

Manchester, England, United Kingdom
Elizabeth School of London
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »
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Human Resources Consultant

Manchester Area, United Kingdom
Anson McCade
digital HR, organisation design, learning & development, recruitment, benefits, reward, performance, and talent. • Strategic HR Analysis : Future organisational capabilities, trends, and business performance improvement. • HR Service Delivery & Operating Models : Design and implementation considering business demands and efficiency. • HR Technology : Analysis of HR requirements, employee experience, and implementation of enabling more »
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German Speaking Business Travel Team Leader

Manchester Area, United Kingdom
Hybrid / WFH Options
C&M Travel Recruitment
reservations through to changes, reissues and with excellent fares knowledge Business Travel Team Leader/Supervisor role and responsibilities include: To deliver exceptional customer service at all times regularly monitoring and reviewing the teams service delivery. Manage your own clients in addition to providing support to that of … will include advice on more complex itineraries Support and work alongside the Team Manager to develop and build strong client relationships Demonstrate extraordinary customer service to your team Business Travel Team Leader/Supervisor other info: This is an excellent opportunity to work for a growing Travel Management Company more »
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Bureau Engineer

Manchester, North West, United Kingdom
Mercury Hampton
Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites ... APCT1_UKTJ more »
Employment Type: Full Time
Posted:

Service Improvement & Systems Analyst - HR/HCM/Personnel

Manchester, North West
Hybrid / WFH Options
Informed Recruitment
Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your … career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to … within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process more »
Employment Type: Permanent
Salary: £40,000 - £43,000
Posted:

Contracts Project Manager Refurbishment

Manchester, North West, United Kingdom
Qube Recruitment
a requirement for a Contracts/Project Manager - Refurbishment. JOB DESCRIPTION: Responsible for preparation and effective management of the project producing the overall Project Delivery Plan and associated detailed short term programmes and, where necessary, in conjunction with the Operations/Contracts Manager, making amendments to maintain the overall … at all times that good two-way communication occurs. Induct all employees on site on the United Way of working ensuring that the contract delivery processes are complied with and adopted into your daily disciplines. Report areas of opportunity and risk that may impact on the business plan to … Manager. Lead your team by example at all times and ensure that United Living is a centre of excellence. Responsible for achieving an integrated service delivery for all site activities including but not limited to subcontractor procurement schedules, material requirements, plant requisition, statutory services, co-ordinated design development more »
Employment Type: Permanent
Posted:

AWS Cloud DevOps role

Manchester, United Kingdom
Hybrid / WFH Options
CV Bay Ltd
in the UK and internationally. Create new environments, carry out software deployments, and manage estates. Work closely with the Cloud Technical Lead to enhance service delivery. Provide support outside of normal office hours for issue resolutions and deployments. Maintain records of support issues and deployments. Assist with installations, configurations more »
Employment Type: Permanent
Salary: £50000 - £60000/annum
Posted:

Operational Manager - Emergency Care Village

Manchester, United Kingdom
Manchester University NHS Foundation Trust
to the highest clinical and performancestandards. The post holder will also support the development and implementation of projects and business cases to improve cost, service delivery and patient experience to the key areas and will ensure continuous improvement of performance and quality targets. The post holder will partake … Main duties of the job In support of the Directorate Manager and in conjunction with the clinical leads and support teams within the defined service area.Support the day to day efficient and effective operational management of all areas within the Emergency Care Village, reporting to the Directorate Manager all … matters affecting the delivery of core services.Work with the Clinical Leads, Lead Nurses and operational teams to respond to operational issues on a day to day basis and ensure issues are swiftly resolved. Implement and monitor systems and processes to ensure the delivery of all activity and finance more »
Employment Type: Secondment
Salary: £35392.00 - £42618.00 a year
Posted:

Compliance Manager

Manchester, England, United Kingdom
Biffa
function, ensuring adequate coverage and smooth operation of staff-related administrative tasks Requirements Here's what we require{{:}} Demonstrated success in meeting clearly defined service delivery Key Performance Indicators (KPIs). Proven track record of implementing and sustaining continuous improvement initiatives within operational and service environments. Proficiency … the Microsoft Office Suite, particularly Excel, with expertise in utilising Pivot tables and formulas. Comprehensive understanding of the demands of working within time-sensitive service environments. Highly adept in IT usage, including proficiency in business software and systems, as well as the Microsoft Office Suite. Effective influencing and persuasion more »
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Service Delivery
Manchester
10th Percentile
£27,150
25th Percentile
£41,179
Median
£60,000
75th Percentile
£68,750
90th Percentile
£76,000