per annum An exciting opportunity has arisen for a SharePoint Administrator to join a IT Operations team in Manchester dedicated to the delivery and support of all M365 applications & tools. Working closely with Security, Networking, Asset, and Infrastructure teams, you will acting as the SME point of contact for … work well independently and as part of a team The ability to work effectively with vendors, maximising opportunities for innovation and improvements in IT service delivery. If this sounds like the role for you, then apply now to find out more...... more »
Manchester, England, United Kingdom Hybrid / WFH Options
ITV Jobs
Oracle Fusion Service Lead - HR & Payroll Group Technology Permanent | Full Time Office location: Orange Tower, Manchester | Hybrid Hiring Range: £65,000 - £75,000 Please note: This is to assist candidates in assessing their suitability for the role. The range does not represent a longer term salary commitment for the … a digital-first business. There’s never been a more exciting time to join our team. The role We are currently looking for a Service Lead for HR and Payroll who will manage a small team, supported by 3rd party resources to ensure that the Oracle Fusion HCM and … continues to transform. A key area for this role will be business engagement and stakeholder management as well as a close relationship with other service leads to ensure we have a consistent and coherent service across Oracle Fusion, other financial services and associated processes. As Service Lead more »
Manchester, England, United Kingdom Hybrid / WFH Options
Version 1
places continuous improvement, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and ServiceDelivery is key to its success. As the Portfolio Director you will be expected to lead the team and deliver value to our … in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle … is mandatory for this role. Ideally a background as a Functional Consultant is ideal. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to more »
Manchester, England, United Kingdom Hybrid / WFH Options
Made Tech
for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. As a Senior ServiceDelivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. The role of a Senior ServiceDelivery Manager will support 4-5 services in parallel and requires a solutions focussed leader to drive success. Your role at Made Tech … decisions whilst under pressure Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring Solution focussed and outcome driven Service operations: Implement incident and problem management processes using best practice such as ITIL or Agile Service Management Coordinate and manage the resolution of more »
Line of Service Assurance Industry/Sector Not Applicable Specialism Assurance Management Level Manager Job Description & Summary Our Centre of Excellence is key to our audit wide strategy to improve quality, deliver outstanding value to our clients, and create a better experience for our people. A team of technical … on tax risks and structures. You’ll get to work with a variety of teams across PwC’s global network, including the front line delivery team (FLDT); our offshore ServiceDelivery Centres; and other specialists & experts to execute the audit. You’ll also build excellent project management more »
s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of servicedelivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing servicedelivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »
services, and developing consulting offerings. You will have the opportunity to work closely with relevant teams such as Digital Transformation, IP, Global Technology Operations servicedelivery teams which will allow you to create and sustain your network within CGI. Required qualifications to be successful in this role This more »
duties and responsibilities As a Director you will create and develop relationships with C-suite stakeholders, both internal and external, to enable selling and delivery of CGI capabilities into the Auto and Asset Finance domain. This includes development of both new logo and existing accounts by leveraging the best … positive can do attitude with a willingness to collaborate. You will liaise with stakeholders in setting out our proposition capability, be well-versed in delivery and creating a meaningful pipeline of opportunity and client engagements aligned to core capabilities above. Core responsibilities include client relationship development, business development, revenue … generation, servicedelivery, operations, delivery oversight and capability build-out. #LI-NP1 #hybrid Together, as owners, lets turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because You are invited to be an owner more »
proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. We'd love to hear from you if you have; Strong interpersonal skills, including effective communication and strong empathy. Experience with relationship building … but not limited to Microsoft packages. Good understanding of confidentiality and handling sensitive data Ability to plan own workload to meet business requirements and service level agreements, working to rigorous targets. A background in continuous improvement would be advantageous. Guidant Global (BH4SF) is acting as an Employment Agency in more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Lumina Talent
funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy, with a … to the growth of our highly successful affiliate portfolio. Your Responsibilities: Support the Head of Marketing in delivering the affiliate program strategy, ensuring efficient delivery and optimisation. Collaborate with the talent in the market to increase the size and quality of the portfolio. Identify, qualify, and onboard new aggregator … sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class servicedelivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the start of more »
the digital world? Look no further! I am working with a client that is a leading engineering and design consultancy, to find a Solution Delivery Leader to join their dynamic team shaping the future across various global sectors. My client values all of their employees and believes their strength … lies in their diverse team, where every voice matters. As a Technology Solutions Delivery & Support Team Leader, you'll lead with industry-leading technical expertise and lead efforts to tackle their clients' toughest challenges and drive transformational activities. Your role will involve growing and developing technical capabilities, ensuring seamless … servicedelivery and support. Your day to day will be varied but you can expect to: Lead and empower the Solution Delivery & Support team Develop team capabilities to meet current and future demands Contribute proactively to strategic objectives Manage team resourcing, recruitment, and deployment Provide technical leadership more »
Stockport, England, United Kingdom Hybrid / WFH Options
Dematic
empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer … Logistics and Supply Chain Experience are essential for this role. Main duties Relationship Management: Build and maintain a strong customer relationship giving exceptional customer service and providing advice and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews … of their live system. Delivery: Heavily focussed on servicedelivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point of escalation when required more »
General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless servicedelivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »
Manchester Area, United Kingdom Hybrid / WFH Options
C&M Travel Recruitment
reservations through to changes, reissues and with excellent fares knowledge Business Travel Team Leader/Supervisor role and responsibilities include: To deliver exceptional customer service at all times regularly monitoring and reviewing the teams service delivery. Manage your own clients in addition to providing support to that of … will include advice on more complex itineraries Support and work alongside the Team Manager to develop and build strong client relationships Demonstrate extraordinary customer service to your team Business Travel Team Leader/Supervisor other info: This is an excellent opportunity to work for a growing Travel Management Company more »
Job Description: Bureau Engineer - Full Time Salary: £35,000 + Benefits Location: Greater Manchester Role Summary: Reports to: EMB Service Manager The Bureau Engineer is responsible for delivery and performance of the EMB/BMS remote services in contract. Primary areas of responsibility include: EMB/BMS Services … delivery: Proactive management of the Remote Engineering Services for all current sites ... APCT1_UKTJ more »
Do you have experience of delivering software systems and process improvements in a servicedelivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your … career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to … within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process more »
a requirement for a Contracts/Project Manager - Refurbishment. JOB DESCRIPTION: Responsible for preparation and effective management of the project producing the overall Project Delivery Plan and associated detailed short term programmes and, where necessary, in conjunction with the Operations/Contracts Manager, making amendments to maintain the overall … at all times that good two-way communication occurs. Induct all employees on site on the United Way of working ensuring that the contract delivery processes are complied with and adopted into your daily disciplines. Report areas of opportunity and risk that may impact on the business plan to … Manager. Lead your team by example at all times and ensure that United Living is a centre of excellence. Responsible for achieving an integrated servicedelivery for all site activities including but not limited to subcontractor procurement schedules, material requirements, plant requisition, statutory services, co-ordinated design development more »
in the UK and internationally. Create new environments, carry out software deployments, and manage estates. Work closely with the Cloud Technical Lead to enhance service delivery. Provide support outside of normal office hours for issue resolutions and deployments. Maintain records of support issues and deployments. Assist with installations, configurations more »
to the highest clinical and performancestandards. The post holder will also support the development and implementation of projects and business cases to improve cost, servicedelivery and patient experience to the key areas and will ensure continuous improvement of performance and quality targets. The post holder will partake … Main duties of the job In support of the Directorate Manager and in conjunction with the clinical leads and support teams within the defined service area.Support the day to day efficient and effective operational management of all areas within the Emergency Care Village, reporting to the Directorate Manager all … matters affecting the delivery of core services.Work with the Clinical Leads, Lead Nurses and operational teams to respond to operational issues on a day to day basis and ensure issues are swiftly resolved. Implement and monitor systems and processes to ensure the delivery of all activity and finance more »
function, ensuring adequate coverage and smooth operation of staff-related administrative tasks Requirements Here's what we require{{:}} Demonstrated success in meeting clearly defined servicedelivery Key Performance Indicators (KPIs). Proven track record of implementing and sustaining continuous improvement initiatives within operational and service environments. Proficiency … the Microsoft Office Suite, particularly Excel, with expertise in utilising Pivot tables and formulas. Comprehensive understanding of the demands of working within time-sensitive service environments. Highly adept in IT usage, including proficiency in business software and systems, as well as the Microsoft Office Suite. Effective influencing and persuasion more »
Job summary To manage the Network Planning Department: To manage a team of scheduler compilers and support the ServiceDelivery Director by: planning and overseeing the efficient use of the department's assets involving the optimum utilisation of buses, driving staff, operating sites etc. work with TfGM to … services operated work with all departments to manage the smooth introduction of franchised bus services and subsequent contract changes to strict deadlines work with ServiceDelivery Team devising proposals to submit to TfGM to improve service reliability in the face of increased traffic congestion, changes to road … all aspects of the planning and introduction of franchised bus services are executed to the satisfaction of both parties, within agreed deadlines; Ensuring that ServiceDelivery Managers, Engineering Managers and Network Performance Managers are kept informed of franchised and operational requirements for each new or amended servicemore »
and effective working environment. Through innovative ways of working, lead the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, servicedelivery, learning and development and ensure the organisation complies with CQC regulations. Mission statement To provide outstanding care using a patient centered holistic … opportunities to improve patient care. Townside Surgery continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our servicedelivery and enhance patient care. Staff should interpret national strategies and policies into local implementation strategies that are aligned to the values and culture of general practice. All staff are to contribute to investigations and root cause analyses whilst participating in serious incident investigations and multidisciplinary case reviews. more »
Landing in a greenfield environment, your role as ServiceDelivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients in … escalations, as well as also implementing new IT standards as they look to build on their current policies and processes. Key Responsibilities: Manage the service relationships between key customers and the IT service desk . Meet clients' business needs by planning, implementing, controlling, and reviewing service provisions … appropriately. Nurture positive working relationships with senior stakeholders in client organisation via effective communication. Foster continuous service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience more »
the Regional CEO of Metroline Manchester on the day-to-day activities within the engineering function of the business. Work closely with operations and servicedelivery colleagues to provide sufficient vehicles to operate the contracted services, ensuring good financial control of budget, and alignment with group quality and … Responsibilities Ensuring compliance regarding the undertakings detailed in the company O Licence, as one of the two senior Transport managers on the licence (with ServiceDelivery Director) Responsible for all amendments, additions, and changes. Identified as point of contact for the company O licence with both the local … common problems, campaigns, warranty issues, bulletins etc. Working with the procurement team to coordinate the implementation of national and local technical support contracts and service agreements. Maintaining an overview of all maintenance procedures and programmes within depot workshops. Monitoring engineering standards and promoting engineering excellence. Working with the Engineering more »