51 to 75 of 101 Permanent Service Delivery Jobs in the Midlands

Position: Application Support Analyst Suitable for: 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at … unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for an Application Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liasing with customers, programmers and database managers. … familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of working with technical teams in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live more »

Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards … our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the role would include incident logging and management, problem solving, liaising with customers, programmers and database managers. … familiar with current Microsoft™ applications Good communication skills and ability to engage at all customer levels Experience of working with technical teams in a delivery capacity, ideally as part of a service desk/helpdesk capacity Previous or current experience of supporting release testing, UAT and customer Live more »

managed through to completion and on-time is key to you successfully delivering part (or all) of the project and/or sub-project. Service Delivery/Maintenance: To work closely with the Head of Network Technology to assist with the design, documentation, and installation/commissioning of … party NOC provider, who oversees the network 24/7 x 365. This activity will also involve assessing the impact on the network if service providers (dark fibre and ‘lit service) notify Lightspeed of planned maintenance (hence outages), ensuring all parties (Lightspeed and 3rd party NOC providers) are … mitigate where possible, and support the Head of Network Technology to enable further risk management associated with the network design/build, equipment/service procurement; therefore, ensuring appropriate contingency plans are in place. Personal Qualities, Characteristics and Behaviours: Ability to work at a very detailed level on multiple more »

Business Continuity. - The role will work as part of a team to further accelerate the maturity of the environment whilst providing support to the delivery of the future state Cloud Service Delivery roadmap. Required Skills/Experience: - Strong background in on premise IT Infrastructure including Servers (Windows … Active Directory and VMware. - Some experience in supporting Azure cloud with a passion to develop a career within cloud technology. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. more »

retailers online and in store. We are currently recruiting for an IT Business Analyst, Warehousing & Logistics to work within our IT Demand to Delivery Department-you will be based in Market Drayton. It's a fantastic opportunity to join an exciting team; we're looking for an experienced individual … to help us to ensure an optimal and sustainable IT service delivery through working in projects, maintaining systems, designing and implementing new IT solutions, and aligning the IT part of the overall business with the strategic initiatives of the organization in areas of Warehousing and Logistics. Your challenge more »

and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Relations Manager … CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting directly to the Managing Director, you will act as the main point of contact for customers, ensuring that their needs are … Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations. Measure, monitor, and make recommendations for improvement of the customer service delivery experience. Attend customer head office on a weekly basis as required. Act as an escalation point for support issues from the customer. more »

Project Manager will be responsible for managing Customer projects from Project Initiation to release into Operations. The Project Manager will own and manage the delivery of small to large/complex customer solutions through the effective coordination of internal Magdalene Service Delivery teams and external third-party … delivery partners. This role fits within MagdalenesUtilities Business unitand will work collaboratively with both internal and external stakeholders. Magdaleneoperates as a Telecommunication Infrastructure Services Companyand ispart of the Telecom Division of M Group Services.Covering the full network lifecycle, we deliverManaged Services and Projects for both fixed and mobile infrastructure … to Assist with Project Methodology improvement, suggesting and improving the fast-paced environment What competencies are we looking for? Essential Proven track record of delivery and a proactive approach to managing projects Demonstrable experience of budget control Must have excellent presentation and formal communicational skills Will be skilled and more »

NHS Derby and Derbyshire Integrated Care Board (ICB), the successful candidate will support the statutory reporting functions of the ICB while providing a proactive service to ICB colleagues and Primary Care (GP Practices and Primary Care Networks). The successful candidate is expected to work collaboratively with fellow Information … as required. The successful post holder may also be required to perform the Data Protection Officer function as required. Main duties of the job Delivery of a proactive Information Governance service to the ICB, General Practice, Primary Care Networks and supporting digital transformation within the ICB, Primary Care … the workplace. Job description Job responsibilities The role supports the business in driving transformation as well as value for money in planning, commissioning and service; The role is designed to build a combination of subject matter expertise and technical skills to develop a strong service delivery including more »

week. The Business Analyst should have a strong track record in the Warehousing & Logistics world. You will ensure optimal an optimal and sustainable IT service delivery through working in projects, maintaining systems, designing and implementing new IT solutions and aligning the IT part of the overall business with more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

ambitious and enthusiastic Work Place Computing Analyst to join our IT team based in Solihull. The role is hybrid working. The role ensures the delivery of consistent, appropriate, secure, cost-effective and high quality WPC services to the Business. It also provides technical input and analysis to support WPC … mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident root cause analysis process Supportcontinuous process improvement Ensurecompliance with Internal Control processes and procedures The Ideal Candidate more »

in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »

applicant will be working within a team that designs, implements and supports systems across the county to the benefit of Both NHS Staff and Service Users. Main duties of the job Provide both Onsite and Remote support as required. Support Server operations both Microsoft and Linux Support Trust Virtualisation … the heart of everything we do. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details more »

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. more »

well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of service delivery frameworks, with reference to supplier management and change control. more »

impact in a dynamic tech environment, this opportunity could be perfect for you. About the Company Shipmate is a shipping automation Software-as-a-Service (SaaS) platform for mid-size merchants and local delivery companies. We connect merchant order processing systems with domestic and international delivery services … merchants and their customers. Shipmate helps speed up and simplify order fulfilment, while reducing potential for human error and ensuring the most cost-effective delivery services are always used. Shipmate is operated by our parent company, Codemakers, which also provides contract consultancy and development services. We are a team … a competent, technically able individual capable of troubleshooting problems with a measured approach, communicating effectively with both our clients and internal team to maintain service levels, resolve issues and ensure optimal performance. We are open to receiving applications from individuals with one year or more practical experience maintaining Linux more »

of design, technology, facilities, and manufacturing operations staff Qualifications & Requirements – Project Manager Quality Systems will be committed to providing an exceptional level of customer service will ideally be educated to degree level, or equivalent, having gained experience in manufacturing and quality sectors knowledge of ISO9001; 14001; BBA accreditation would … the confidence to manage your own time and prioritise your workload with the ability to work under pressure whilst looking for continual improvements to service delivery What we can offer – Project Manager Quality Systems reward package completion Bonus on delivery of Project paced, varied work to affect … change in a thriving SME company offering a market leading product portfolio and service to the construction industry You will deliver a challenging, business-critical project Candidates who are currently a Project Manager, Project Leader, Project Quality Manager, ISO9001 Quality Lead, Manufacturing Project Manager, Quality Systems Project Manager, Quality more »

activity is delivered in an effective and efficient way and best practice processes are implemented and followed. You will work collaboratively with Incident, Problem, Service Delivery Managers, Software Engineers and Project Managers to deliver and maintain a robust Change and Release management function; coordinate changes, configurations and release … full product portfolio. What you will be doing: Take accountability for the Microlise change/release management process Plan and coordinate the rollout of service changes and releases, ensuring pre and post deployment activities are complete Ensure that the integrity of live customer systems is protected and that the … processes are defined, efficient and complied with for any execution of work Create knowledge base information where appropriate Identify changes which are candidates for service release Provide an escalation point for stakeholders What were looking for: Previous experience in a change, configuration and release management role within the technology more »

client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our service delivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Birmingham … area. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of Practice. This role will include but more »

Job Opportunity: IT Support Technician Location: Lichfield Salary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician . Our … and collaborative environment. We value continuous learning and encourage our staff to pursue industry certifications while gaining hands-on experience with cutting-edge technologies, service delivery, and incident response protocols. In return, we offer a competitive salary and an enriching work environment. What We're Looking For: Minimum … social occasions fostering team bonding. Benefit from a family-friendly work environment. Option to join the Company Pension scheme. Access to a Death in Service policy. Join and be part of a team where your skills are valued, and your growth is encouraged. Apply today! In Technology Group Ltd more »

reporting technology. Supporting the successful implementation and operation of ITX Compliance On-boarding activities with a focus on global client facing, data transformation, project delivery, relationship management and best practice. This role provides the successful candidate with an unparalleled opportunity to build global VAT technical skills, global Indirect Tax … and processing into our Indirect Tax Technologies Reviewing the client specific exception reports produced by the technology Managing deliverable and contractual scope to ensure delivery against compliance obligations VAT technical and accounting review of draft returns and client specific exception reports; Liaising/managing the appropriate client personnel; Liaising … with the global PwC network; Ensuring high quality service delivery to our clients; Coaching/Mentoring junior members of the team Keeping up to date with legislation and practical changes which impact VAT compliance; Managing financials Monitoring relevant tax legislation and ensure VAT processes accommodate technical requirements. Developing more »

files (electronic and hard copy) are up to date and maintained in an orderly manner. Support with planning and arranging call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Support with routine legionella control activities e.g. tap temperatures and flushing. Complete low risk reactive repairs such … Must be able to work as part of a team Contract/Supplier Management Skills Confident decision maker CAFM Systems Evidence of Excellent Customer Service Delivery Operational experience of managing Environmental, Health & Safety and Quality Systems RESPECT: We act with consideration for others’ ideas and share information openly … collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus more »

from experienced colleagues. Our client encourages their employees to gain recognition with industry certifications and to build their experience with exposure to new technologies, service delivery and post-breach incident response. A competitive salary and a great working environment is on offer here. What we need from you … Freeon-siteparking 20 days holiday plus Bank Holidays Social occasions Family friendly employer After probationary period: Option to join Company pension scheme Death in Service policy Please apply now more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Generate referrals from existing Sharp clients with the regional Sharp Account more »