1 Service Delivery Jobs in Nelson

Service Desk Co-Ordinator - £25k Nelson, Lancashire The Role: Do you have the organisational skills to keep a busy service desk running smoothly? Are you adept at communicating with both customers and engineers to ensure top-notch service delivery? If so, we have an exciting opportunity … for you. As a Service Desk Co-Ordinator at APT Controls, you'll be the linchpin in our service delivery, ensuring that every customer receives the attention and service they deserve. The role is based FT in the office 08:15 16:45 Mon Thurs and … Key Responsibilities: Regular communication with existing customers to maintain and build relationships. Handling incoming calls and performing general administrative duties. Ensuring adherence to all service processes and procedures. Managing orders from start to finish, including post-service follow-up. Keeping customers informed about lead times and order progress. more »