13 Service Delivery Jobs in Northamptonshire

Ensuring that the Incident Management System is used effectively to ensure all details of actions and contact are recorded appropriately. Monitor, respond and action Service Call Queues for the Unified Communications team efficiently and effectively as a part of daily operations. Ensure that all service impacting incidents and … changes are communicated clearly to the business and internally within the department to the appropriate team managers and to the Service Desk via their manager. The post holder will provide access to the telephone switch rooms and the distribution points. Logging of faults/warranty claims with system and … Have high-level awareness of the financial performance of Unified Communications, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements and service requirements. Deputise for the Unified Communications Team Leader as necessary and where appropriate. Technical Service Delivery The post holder will be responsible more »

Change & Configuration Manager - IT Service Team-2-3 days a week Onsite About the Company: Join a leading provider of building and home improvement products, where IT plays a pivotal role in supporting business objectives. This role offers the chance to shape change and configuration management within a dynamic … organization. Job Profile: As a Change & Configuration Manager within the IT Service team, you will be responsible for ensuring effective delivery of IT services through the application of ITIL principles and best practices. This role involves close collaboration with stakeholders to implement appropriate governance, control, communication, and reporting … to support service delivery. Role & Responsibilities: Oversee the end-to-end change process, analyzing technology changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the Configuration Management Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … delivering engineering excellence with timely, cost effective completion. All work will be completed to UKIS quality standards. Key Duties: · Factory Acceptance Testing and pre-delivery set-up to a range of in-line inspection machinery solutions. · On-site installation and commissioning of inspection machinery solutions. · PPM maintenance tasks on more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

the job The postholder will be responsible for configuration management, including maintenance of component inventory and related documentation and perform asks necessary to fulfil service requirements regarding server capacity, security, and availability. They will have some knowledge of managing Avaya/Extreme networks and Cisco technologies to include on … the policies and procedures relating to security and best practice are adhered to. Participate in a rota for your team to ensure that the Service Desk has the 3rd line team available during the agreed hours, and that there is a 3rd line on-call service available to … to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. Ensure that the ICT Service Catalogue and other ICT infrastructure configuration documentation, procedures and processes are kept up to date with regular reviews. Ensure that the Infrastructure team maintains more »

be responsible for managing and leading the Unified Communications Technicians across UHN utilising Prince2 methodologies and working with the Digital Project Managers to collectively delivery the EPR Project. The post holder will work with the Deputy Head of ICT & Chief Clinical Information Officer to ensure that all clinical areas … Unified Communications Technicians during quiet periods of the EPR project. The post holder will be responsible for maintaining a detailed knowledge of EPR contracted service requirements and the potential business impact of service failures and changes. The post holder will be required to travel to either Kettering General … in compliance with Trust policies. The post holder will be responsible for making proposals on ICT systems, reports and training policies. Propose policy or service changes where impact could be beyond the ICT department. The post holder will contribute to the delivery of the Trusts vision and core more »

role exists to provide high quality and up-to-date education and training within clinical skills and simulation team. This includes the development and delivery of teaching and assessing the clinical skills of medical students, medical staff and other health care professionals, enabling them to deliver the Trust's … components: evidence based, best clinical practice and competency criteria, being aware at all times of statutory obligations and national strategies and their impact on service delivery. Under guidance of the CSF, to audit and evaluate the development of both practice and skills training programmes. To be a professional resource … within the trust, HEI's and throughout the UK to keep informed of current best practice standards and initiatives and sharing information with the service users. Act as a professional resource for advice and education regarding knowledge and skills and in the use of the clinical skills models for more »

sales strategy for growth, focusing on driving new business and building strong relationships with vendors and suppliers, whilst ensuring a high standard of quality service delivery to their customers. The role will suit someone who can think creatively, is ambitious and can build a solid team around them. more »

specialist 3rd line support, resolving complex IT incidents, across multiple platforms and networks. They are responsible for assisting all ICT teams to achieve the service levels required (e.g., fault response and fix times). There will be a requirement to be part of an on-call 24*7 rota. … Main duties of the job Participate in a rota for your team to ensure that the Service Desk has the 3rd line team available during the agreed hours, and that there is a 3rd line on-call service available to the Group. The post holder will work closely … ensuring that the Group has active maintenance support contracts in place for key infrastructure and that 3rd party contracts are managed effectively, and regular service reviews are undertaken. The post holder will work closely with the Infrastructure Network Specialists to ensure that all risks and issues relating to ICT more »

Services business. It will develop and implement the strategy to drive growth, focussing on driving new business, customer retention, supplier/3rd party relationships, service delivery and quality. The Board of Directors are looking for someone who can think creatively and can recruit/develop a strong team more »

with Agile/Devops teams to ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Release Management, remote, #wfh Send your CV to or more »

with Agile/Devops teams to ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Release Management, remote, #wfh Send your CV to or more »

document, and maintain a fit for purpose Change Management process. The Change Manager will be responsible for producing the Release Frameworks in association with Service owners for the effective management and agreement on the execution of releases into production. This role will see you producing training material whilst delivering … with Agile/Devops teams to ensure visibility of changes without slowing output. Keywords; Business Change, Business Change Manager, Change Manager, Release Manager, IT Service Delivery Manager, Northampton, Northamptonshire, Midlands, ITIL, ITIL Foundation, ITIL Change, IT networks & infrastructure, Change Management, Bedford, Kettering, Bank, Banking, Finance, Financial, Release Management more »