9 Permanent Service Delivery Jobs in Oxfordshire

The IT Operations Site Support team provides end user support, project delivery across on-premises and cloud-based end user IT services and applications. They work across functions providing expertise and input into daily productivity challenges, continuous improvement activities, operational issues and multiple business and IT project initiatives. The … technologies, enterprise device management and application deployment, manufacturing shop-floor application, and printing to ensure the stable operation of the organizations IT end user service provision in accordance with global standards. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and … accurate fashion. Responsibilities: Provide technology, data and process support to Essentra for an effective and professional IT service across the broader organisation, with commensurate travel as appropriate. Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment more »

Service Operations Manager £40,000 - £50,000 + £4,800 Car Allowance + Full Industry Training + Career Progression to Head of Service + 29 Days Holiday Home, Office and Field based commutable from Banbury, Oxford, Milton Keynes, Bicester and surrounding areas Are you from a Leadership or … Management background within Engineering running high performing service teams, looking to play an instrumental role in the success and growth of a bespoke service department where you will be given full autonomy to create and uphold your own service delivery function with the vision of progressing … progressing your career and having the chance to put your own stamp on the role. This company have over 40 employees and see the service function generate 15% revenue for the business, and they have the vision of growing the team to see this increase to 40% to enable more »

troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related to VMware virtualization platforms and Azure cloud services. Troubleshoot … and enhancement of IT infrastructure to improve efficiency and reliability. Document technical procedures, configurations, and best practices to facilitate knowledge sharing and ensure consistent service delivery. Stay abreast of emerging technologies and industry trends, continuously expanding knowledge and skills to maintain a competitive edge. Key skills Expertise in VMware more »

We are looking for an experienced Senior Systems Engineer (4th Line Support) from a Managed Service Provider or Profession Services background (Legal – Accounting) with a flair for tech and innovation. You will be a motivated, natural problem solver with the ability to work in a fast-paced environment. You … and manage a portfolio of high quality clients. Due to continued success, we have an exciting opportunity for an experienced candidate to join our Service Delivery team. As a Senior System Engineer you will be responsible for providing both onsite and remote technical support to our amazing client … on-year growth and always on the lookout for talented individuals to join and grow with us. We are committed to providing outstanding customer service and you will be, too. We believe that the right technology can transform a business and pride ourselves on always going the extra mile more »

Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability. Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change. Working with the Chief Operating … Officer and service leads to understand trends and opportunities across the portfolio and associated markets. Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand. Financial and … strategy, impact/income potential, strength of offering and ability to reach target audience. Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we’d love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days £35,000 - £55,000 Depending on Experience Level Plus Great Benefits … Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall and Agile Projects About us: Founded in 2010, we are extremely proud … important to us as when we’re aligned everything in the world feels just that little bit better, so we’re building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

services. The role will include working with these companies to help with communication regarding system support and order management to ensure suppliers meet their delivery commitments. About you: Excellent organisational skills, proactive and attention to detail Strong analytical and problem-solving skills with ability to prioritise and work efficiently. … Ability to function well in a high-paced and, at times, stressful environment. Proficient with Microsoft Office Suite or related software Experience within IT Service delivery would be advantageous but not essential. Experience in delivery high levels of customer service. Experience using helpdesk applications would be advantageous. more »

Service Desk Engineer (1st line) Oxford - Onsite Up to £26k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer satisfaction across the UK. As a personable and dynamic Service desk Engineer you will be based on site … in Oxford, providing top-notch 1st/2nd line support and contributing to the success of the service delivery team. As the successful Service Desk Engineer you will have: Experience as a ServiceDesk engineer (1st/2nd line level) supporting SMEs. Windows Server 2016 and Windows … of Raid configurations, iLO, on servers. Active Directory configure new users, new OUs, configure sites and services, resolve issues. DNS Firewalls As the successful Service Desk Engineer you will be responsible for: Provide technical software, hardware and network problem resolution onsite to client. Performing problem diagnosis and guide users more »

Our client is a leading UK systems Integrator, who specialise in delivery of secure technology platforms including Networking Infrastructure, Hybrid IT and Cyber Security. The clients innovative solutions are created in collaboration with top end technology vendors and the vision of their customers provides the foundation they build upon. … them provide key services to the public. Summary: This role is a great opportunity for a 2nd Line Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. The role itself will involve supplying support for customers virtualised and on-premises physical … with the further possibility of 24x7 cover being required, attracting further allowance. Key Responsibilities: To produce high end technical advisory, repair, and diagnostic support service to the customer within a Service Team, via email, telephone, and remote support. To assist the Services management team by performing reasonable requests more »