13 Service Delivery Jobs in Oxfordshire

Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. … Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering Oxford … to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction, Krcher offers a … dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying the values more »

Develop detailed product knowledge across the portfolio of products, leading development activity for each area alongside ongoing assessment of financial performance and product/service viability. Recommend and oversee product improvements, using market demand and customer and colleague feedback to identify and prioritise change. Working with the Chief Operating … Officer and service leads to understand trends and opportunities across the portfolio and associated markets. Engage with expert colleagues from across the organisation to understand and support the development of their product ideas, evaluating these against internal and external factors including feasibility, expected value, and market demand. Financial and … strategy, impact/income potential, strength of offering and ability to reach target audience. Work in partnership with the Chief Operating Officer, Head of Service Delivery, service leads, and the Marketing and Communications Manager to develop marketing plans to support demand generation on a thematic basis, providing more »

be tasked with finding solutions whether that is business or technical. Experience working in technical support, account management, customer strategy/solution design, or service delivery would prepare you well for this opportunity. We are seeking individuals who like to take on challenges and who understand complex SaaS more »

committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … UKAEA aims to introduce a new grading structure in 2024 aligned to the roles and associated, skills and knowledge UKAEA needs to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join UKAEA and be part of the … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all service delivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

The IT Operations Site Support team provides end user support, project delivery across on-premises and cloud-based end user IT services and applications. They work across functions providing expertise and input into daily productivity challenges, continuous improvement activities, operational issues and multiple business and IT project initiatives. The … technologies, enterprise device management and application deployment, manufacturing shop-floor application, and printing to ensure the stable operation of the organizations IT end user service provision in accordance with global standards. The role also involves scheduling direct activities to resolve escalated hardware and software problems in a timely and … accurate fashion. Responsibilities: Provide technology, data and process support to Essentra for an effective and professional IT service across the broader organisation, with commensurate travel as appropriate. Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and application deployment more »

Security Standard (BPSS)/be eligible for SC Clearance (must have resided in the UK for the last 5 years) including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role UKAEA's Computing Division encompasses a comprehensive suite of digital tools and techniques, supporting activities such as … UKAEA's mission of delivering sustainable fusion energy and maximising scientific and economic impact. The role of Change & Problem Manager, reporting to the IT Service Management Group Leader within the Enterprise Infrastructure Solutions Unit, is pivotal. This role involves assessing the need for change, analysing current states resulting from … standards. - Conduct IT problem investigations using root cause analysis and trend analysis to prevent future interruptions. - Enforce cross-process compliance and coordination to enhance service delivery and promote a proactive culture of fault identification and reliability improvement. Qualifications Essential Requirements: - Strong technical knowledge applicable to the role, demonstrated more »

respect and value dietitians. Main duties of the job To be responsible for the development and provision of a highly specialist, evidence based dietetic service to the patients treated within the adult intensive care units within OUH. This involves working as an integral member of both the Dietetic team … and the multidisciplinary team to provide a flexible, prioritised service based on clinical need. To offer some cover to Surgical emergency unit when required. Along with the Team Lead, to be responsible for the dietetic service development provided to the adult critical care units. To initiate, lead and … make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves more »

troubleshooting for our clients' IT infrastructure. This role requires a deep understanding of VMware and Azure technologies, along with a passion for delivering superior service and driving continuous improvement. Key Responsibilities: Provide expert-level support for complex technical issues related to VMware virtualization platforms and Azure cloud services. Troubleshoot … and enhancement of IT infrastructure to improve efficiency and reliability. Document technical procedures, configurations, and best practices to facilitate knowledge sharing and ensure consistent service delivery. Stay abreast of emerging technologies and industry trends, continuously expanding knowledge and skills to maintain a competitive edge. Key skills Expertise in VMware more »

progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme … high risk patients Teaching/training of colleagues/students/health care professionals/patients/public Comprehensive working knowledge of NHS podiatry service provision Desirable Ability to interpret X-ray films Prescriber status or evidence of understanding of relevant common prescription medicines Mentorship/teaching ability to … postgraduate diploma (or to be achieved within agreed timescale) C&G teaching certificate skills Essential Initiative - always challenging practices and working procedures to improve service delivery Clinical leadership and expertise in given field Self-motivated - seeking to improve service delivery, reading research papers, up to date more »

Service Desk Engineer (1st line) Oxford - Onsite Up to £26k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer satisfaction across the UK. As a personable and dynamic Service desk Engineer you will be based on site … in Oxford, providing top-notch 1st/2nd line support and contributing to the success of the service delivery team. As the successful Service Desk Engineer you will have: Experience as a ServiceDesk engineer (1st/2nd line level) supporting SMEs. Windows Server 2016 and Windows … of Raid configurations, iLO, on servers. Active Directory configure new users, new OUs, configure sites and services, resolve issues. DNS Firewalls As the successful Service Desk Engineer you will be responsible for: Provide technical software, hardware and network problem resolution onsite to client. Performing problem diagnosis and guide users more »

Our client is a leading UK systems Integrator, who specialise in delivery of secure technology platforms including Networking Infrastructure, Hybrid IT and Cyber Security. The clients innovative solutions are created in collaboration with top end technology vendors and the vision of their customers provides the foundation they build upon. … them provide key services to the public. Summary: This role is a great opportunity for a 2nd Line Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. The role itself will involve supplying support for customers virtualised and on-premises physical … with the further possibility of 24x7 cover being required, attracting further allowance. Key Responsibilities: To produce high end technical advisory, repair, and diagnostic support service to the customer within a Service Team, via email, telephone, and remote support. To assist the Services management team by performing reasonable requests more »