1 to 25 of 61 Contract Service Delivery Jobs in the UK excluding London

Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/… availability of a customer booking service in an effective and cost-efficient manner. Duties: Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets. To increase market penetration and market share of company offerings & collections services To lead, develop and manage the Service Delivery team all who work remotely throughout UK - optimising individual performance towards agreed goals and objectives with the aim of providing an elevated level of service to clients. Responsibility for the development, performance, and delivery of the internal and external customer support for the organisation Take more »

the People Operations Leader in delivering the payroll for c11,000 employees. They will be accountable for and report to senior stakeholders on the service delivered by the payroll team. The role focuses on leading and delivering end to end internal payroll in line with legislation in a timely … management of the team and reporting to stakeholders, a key component of the role is delivering or leading on projects that impact the payroll delivery in the form of legislative, benefit or system changes. Key Accountabilities: * Commitment to supporting the HR Operations Leader - People Services UK&I in delivering … monthly payroll reconciliation. * Ensure that various third-party payment reports including Pensions and Court Orders are processed and reconciled, requesting payments from the Shared Service Facility (SSF) where appropriate. * Ensure the BACS payment is authorised and transmitted within the required deadlines. * Accountable for the Company's compliance with National more »

Temporary Construction Utilities Delivery Lead 548CW Hinkley Point C, Somerset Up to £430 per day umbrella Long-term contract The Site Operations Temporary Utilities Coordination Delivery Lead reports directly to the Utilities and Projects Service Manager and is responsible for the planning and coordination of all temporary … utility application requests received by Site Operations. Responsible for ensuring the efficient delivery of a singular but substantial support service in accordance with all safety, quality time and cost parameters to meet the needs of the HPC construction project and Associated Developments. The Temporary Utilities Coordination Delivery … work – and may be involved in all stages of the procurement, planning, implementation and operation of their key contract area. The Temporary Utilities Coordination Delivery Lead is responsible for directing the safe, timely and efficient provision of the Utilities Infrastructure including Mechanical, Electrical and IT services in order to more »

Job summary Hertfordshire Community NHS Trust's Children and Young People's Therapies (CYPT) Service is excited to be able to offer a rare Band 7 opportunity within it's Speech and Language Therapy Team. Due to imminent maternity leave we are looking to recruit an SLT with specialist … process and provide second opinions for children with complex needs Work collaboratively with the highly specialist SLTs to ensure best practice and evidence based delivery of high quality care systems are in place We offer: Regular group professional supervision and peer support Working as part of a supportive team … and shadow colleagues across a range of clinical areas/settings Regular meetings with Clinical Quality Leads and Operational Leads to plan and implement service delivery and service development About us If you are looking for somewhere to make a real difference and are passionate about helping more »

exciting opportunity for a IT Support Team Leader to working within Warwick (Hybrid). You will play an active role as part of our service team working in partnership with our Commissioning Team Leaders to innovate our service delivery capabilities. You will support the Service Manager … and other Delivery Team Leaders in achieving our organisational vision and outcomes. You will manage your team to meet the outcomes of the service delivery plan. You will develop and maintain good working relationships with our range of key stakeholders including statutory partners, service providers, voluntary … section, and customers. Responsibilities: To manage the key strategic relationships of the ICT Service To lead the Schools ICT teams in the delivery of services. To ensure compliance with ICT systems regulations and other relevant statutory and ICT requirements. To ensure strong and effective governance of the Schools more »

Kent & Medway ICB for a senior project role leading the operational and strategic alignment andtransformation of the All Age Continuing Care and Specialist Placement service into a single service delivering services equitably, efficiently andaffordably across the ICB area.The first stage of this project will require the completion of … and Specialist Placements across Kent and Medway. Collating this information into an indepth analysis comparing the risks andbenefits of the options for a single service provision to be delivered either in house or out sourced. Main duties of the job The expectation of this role will be to then … lead the project of transformation consisting of 4 workstreams. To align all aspects of the AACC andspecialist placement service into a single equitable service covering the aspects of: Operational Policy and process; IT and Digital; Workforce andHR; and Communications. With the aim of ensuring all aspects of service more »

mecscomms is recruiting a contract Network Engineer, home based, remote working, on behalf of a Global IT, Technology & Telecom service provider. The roles will have ownership for the management & delivery of bespoke & complex IP networks, IPVPN, IDA WAN & firewall security network solutions for global Enterprise customers. The IP … Network Engineer will configure, commission, provision, implement & support service & network activation for Core, Internet, IP, Cloud & Data products. If you possess a Cisco CCNA/CCNP/CCIP/CCDP & have experience in IP networking, IPVPN, MPLS, Security, Firewalls, network operations, provisioning, implementation, configuration, migration, troubleshooting or support, I … Rate: £20 - inside IR35 # Security Clearance: SC or BPSS level clearance (or eligibility for clearance) is essential Environment: Network Implementation Engineer, Deployment Engineer, Service Delivery, IP Network Engineer, Technician, Analyst, Network Administrator, Change Management, Delivery, Implementation, Deployment, Rollout, Service Delivery, Implementation, Configuration, Provisioning, Deployment more »

Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as … agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational … responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve more »

the job The postholder will be responsible for configuration management, including maintenance of component inventory and related documentation and perform asks necessary to fulfil service requirements regarding server capacity, security, and availability. They will have some knowledge of managing Avaya/Extreme networks and Cisco technologies to include on … the policies and procedures relating to security and best practice are adhered to. Participate in a rota for your team to ensure that the Service Desk has the 3rd line team available during the agreed hours, and that there is a 3rd line on-call service available to … to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. Ensure that the ICT Service Catalogue and other ICT infrastructure configuration documentation, procedures and processes are kept up to date with regular reviews. Ensure that the Infrastructure team maintains more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation more »

Ensuring that the Incident Management System is used effectively to ensure all details of actions and contact are recorded appropriately. Monitor, respond and action Service Call Queues for the Unified Communications team efficiently and effectively as a part of daily operations. Ensure that all service impacting incidents and … changes are communicated clearly to the business and internally within the department to the appropriate team managers and to the Service Desk via their manager. The post holder will provide access to the telephone switch rooms and the distribution points. Logging of faults/warranty claims with system and … Have high-level awareness of the financial performance of Unified Communications, including achievement of financial targets, balancing potentially conflicting demands of budgetary requirements and service requirements. Deputise for the Unified Communications Team Leader as necessary and where appropriate. Technical Service Delivery The post holder will be responsible more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

Job summary The Regional Research Delivery Network Yorkshire and Humber (RRDN Y&H) will be one of 12 Regional Networks that will replace the existing Local Clinical Research Networks from 1 October 2024 and will support the effective and efficient initiation and delivery of funded research across the … are looking for a highly motivated, experienced and enthusiastic leader to undertake a newly created senior role for the Yorkshire and Humber Regional Research Delivery Network (RRDN). Expected Shortlisting Date: 29 May 2024 Planned Interview Date: 06 June 2024 Main duties of the job The RRDN Operations Director … particular emphasis on addressing the needs of the life sciences industry. These services include Study Support, Agile Research Support, regional support for Active National Delivery Service, Financial Management and Business Operations. Alongside their regional responsibilities the RRDN Operations Director will co-develop and lead national programmes of work more »

the DTL Ambassador role is to support SNEE PCNs and Practices to deliver ongoing improvement of services. The role requires experience in business and service improvement with expertise in transformational change and an understanding of general practice digital systems and how they can be utilised to drive improvement. The … post holder will work with system leaders and teams in conjunction with PCNs and Practices across SNEE to support service improvements, identify opportunities to make positive transformation to deliver change in line with NHSE and ICS strategy. About us What we can offer you: A strong ethos of flexible … giving us first class equipment and no wait responses A commitment to personal development, training and leadership opportunities Cycle to work scheme Death in service cover Competitive salaries with annual benchmarking 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

join the management team of Surrey Downs Integrated Care Partnership as the Deputy Chief Operating Officer. The Deputy Chief Operating Officer would ensure effective service development, operational management, and delivery of high-quality patient services across all clinical areas within Specialist Services and also support the PCNs. Applicants … Deputy Chief Operating Officer role includes operationally leading Specialist Services teams and supporting Chief Operating Officer by working with PCN Operational Managers in timely service Delivery. Reporting to the Chief Operating Officer, and working in partnership with Clinical Leads, Strategic Directors, Nursing and Multi-professional Directors to deliver patient … services. The Deputy Chief Operating Officer will work in the operational delivery, operational performance, financial performance, governance, and change and business delivery across the SDHC. Working alongside the Chief Operating Officer in the delivery of financial, quality, performance, productivity and workforce targets, agreed as part of the more »

IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service … and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build … facilitate improvement of new or existing services. * Driving and managing the implementation of Continual Improvement Plans for process areas, focussing on Supplier Management and Service Level Management & Reporting as initial priorities. * Work closely with others to provide governance, transparency, and accountability on tracking & reporting on service maturity (CSI more »

Service Manager 6 months Leicester or Hursley - x 5 days onsite Active SC clearance required Umbrella only Role overview/Essential skills and experience As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary … focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during … the lifetime of the service. Team leadership Service Delivery Customer satisfaction Process improvement Resource management If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy more »

Job summary The role Supports the development and delivery of the Trust's Inventory Management System as part of the Trust's delivery of effective clinical services, including a focus on divisional engagement, reporting and assurance. The postholder will ensure attendance and active engagement with divisions and is … critical review, engagement and challenge to exceptionally busy clinical and corporate colleagues Main duties of the job The post holder will ensure the successful delivery of allocated projects by developing and implementing programmes of work (divisional, specialty based or individually owned projects) that will ensure: Review overall project mandate … prioritise opportunities for quality improvement as part of the project. Demonstrate and provide an evidence base for measurable improvement. Develop and deliver divisional and service specific quality improvement projects in response to identified quality gaps as part of the Clinical Outcomes & Effectiveness portfolio Oversee quality assurance processes to ensure more »

Job summary Service Manager CYP Mental Health Function - Access Base: Across South Staffordshire Hours: 37.5 Band 8a 12 months fixed term This is an exciting time to join the CYP Mental HealthFunction following on from a restructure in April 2023. With a significant investment in our funding and an … plenty of opportunity for individuals to make real, meaningful changes to our families and young people. This post is for an experienced full time Service Manager at a band 8A. The services covered within this role are; Mental Health Support Teams in Schools, Children and Young Peoples Single Point … for a competent, emotional intelligent leader who is able to engage teams and keep our families at the centre of all decision making. The Service Manager will have responsibility for a cluster of teams within a Service Function. Working as part the senior leadership team in CYP Mental more »

get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »

month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with more »