Job summary The Facilities Training Service have an exciting opportunity to welcome 2 Training Facilitators to their dedicated and highly motivated team. We are looking for experienced and dedicated trainers who have a passion and commitment to achieving the best possible training outcomes for all existing team members and … Facilitator will be required to have the knowledge and technical ability to be able to undertake and teach staff the skills necessary to complete service delivery. Ensure equipment used to deliver the service is of the standard required and is maintained to physical and technical standards. Monitor the … work well flexibly and efficiently as part of a team across site. Able to demonstrate a high level of organisation skills. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Wakefield One, Burton Street, Wakefield, West Yorkshire, England
Wakefield Metropolitan District Council
to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient servicedelivery Training You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits. Attend more »
Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6/12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract. As … the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries related to a …/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and servicedelivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes more »