12 Service Delivery Jobs in West London

Global Sourcing & Support We are looking for a highly motivated and experienced Senior Manager of Global Sourcing & Support to join our Global Procurement Services & Delivery team. In this role, you will be responsible for supporting the company's strategic sourcing initiatives and contract management processes while working collaboratively with … between the Global Procurement function and the MSP firm. The successful candidate will have deep expertise in indirect sourcing, business process oversight, demand and delivery management, sourcing performance measurement, escalation handling, and continuous process improvements with a high degree of business delivery. A solid foundation in sourcing, category management … alignment on needs (i.e., demand, deliverables, timing, etc.), and drive toward achieving business objectives. Monitor and evaluate MSP performance, ensuring they adhere to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Identify opportunities for cost savings and process improvements within the procurement function, and work with more »

cost-effective services. As the Team Manager you will be responsible coordinating the performance and development of your team whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … work stack as required. Providing site cover for engineer absences and ad-hoc jobs to ensure customer commitments are met. Providing cover for the Service Delivery Managers in terms of annual leave and sickness cover. Ensuring that all engineers are fully trained and accredited for the tasks at more »

quality cost-effective services. As the Field Coachyou will be responsiblecoordinating the performance and development of all external staff whilst ensuring a First Class Service delivery is maintained. They will also ensure that a quality service is always delivered and assist in raising the profile of the … to audit and coach teams to improve quality. Familiar with Telecoms network system. Coaching and support all external users, ensuring clear guidelines for the delivery of accurate and timely feedback. Coordinate Skill Gap Requirements to training Identifying training needs through regular 1-1 coaching observation sessions. Develop Quick Reference … Guides to assist in the coaching & development of the external teams. Carry out on site Customer Service Site Audits and undertake Quality Audits and Feedback to identify areas of improvement. Create and implement Personal Development Plans for external teams. Skills & Knowledge Requirements: Excellent communication skills. Organised, structured, and always more »

Additionally, the role involves training YOI staff to better recognize and respond to instances of victimisation and trauma, as well as equipping victim support service personnel to effectively assist juvenile offenders. A key aspect of the role is providing ongoing mentoring support to individuals transitioning back into the community … humanising language. You will have excellent interpersonal skills and the ability to work in partnership with a range of agencies for the benefit of service users and the ability to delivery training and upskilling, especially assisting in upskilling the YOI staff on victim/offender overlap. You will … systems and maintain accurate and comprehensive case notes. What we offer: Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to more »

Commercial/Business Development team Develop and maintain good working relationships with Commercial Finance, Operational departments and IT to ensure the effective and efficient service delivery. Fully document processes, including the controls and checks incorporated into the process to ensure we bill right, first time, every time Requirements : Able more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

dynamic operations team. As a pivotal leader within our organisation, you will oversee and optimise various operational functions to ensure seamless processes and exceptional service delivery. The Operations Manager will report to the Head of Operations and will be instrumental in coordinating tasks, implementing efficient procedures, fostering a culture … improvement and suggesting strategies to enhance efficiency and effectiveness. Provide ad-hoc support to the team with the daily operations, including orders processing, customer service, bookings confirmation, and other administrative duties. Conduct regular performance evaluations and provide constructive feedback and coaching to team members to support their professional development more »

Senior Service Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking, and … You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. more »

traffic enforcement and management products is delivered and maintained in a timely, successful, and safe manor. Core Duties & Responsibilities: Work with the Head of Service Management, PMO Manager and Technical Manager and wider service delivery and service management team to ensure any recurring technical issues are … overseeing the activities of our engineering partners and sub-contractors where necessary. Software configuration - adjusting system settings 'at the pole', maximising the efficiency of delivery and optimising the effectiveness of solutions in situ. System support - assisting the helpdesk team, carrying out system checks and reacting to system generated alerts … The role offers wide scope for training as well as personal and professional development as the business grows, building skills in both technical and service delivery. If this sounds like the job for you, please apply.... New starters will be subject to clearance through the Disclosure and Barring Service more »

Job summary You will be a member of a small & friendly team based on the Hillingdon hospital site. The job involves providing support to service users and their carers in their homes, residential care homes or nursing homes. This may involve supporting people to attend social or therapeutic activities … in the community. The service also supports the older adult mental health wards to facilitate discharge and where possible to avoid admissions by providing support and treatment at home. Main duties of the job Work under the direction and supervision of qualified staff to assist in the assessment of … for a highly motivated and enthusiastic Band 3 Support Worker to join our Older Adults Community Mental Health Home Treatment Service. The Home Treatment Service (HTS) works with Older adults covering the Hillingdon borough and is based in Woodland Centre in Hillingdon. The HTS is a needs-led service more »

processes. Work independently to resolve complex security issues, with support and guidance from the Cyber Security Manager and Security Architect. Provide knowledge transfer to Service Delivery teams and mentor other members of the cybersecurity team. Develop an in-depth understanding of threats in a mission-critical or national more »