72 Service Delivery Jobs in the West Midlands

this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance … Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a … SOC). * Proficiency in technical security aspects including firewalls, network security groups, and access controls. * Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. * Track record of leading response efforts during live cyber incidents and executing more »

support to individuals with a wide range of care needs. The Team Manager will develop and manage a new-build mental health supported living service for 14 people with mental health needs commissioned by Worcestershire County Council, working in partnership with Bromford Housing Association, referrers, Care Managers and other … agencies. You will work with service users, their families, Bromford Housing and other agencies to assess needs and to plan a successful transition into the service, creating the foundations for greater independence and personal fulfilment. You will ensure that individuals are enabled to make progress in their personal … to equality and diversity. You will be committed to community asset-based approaches and be able to collaborate creatively with community partners as our delivery model is characterised by the use of volunteers and peer supporters as well as paid staff and by close partnership working with statutory mental more »

We need you to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service to the team. You will be acutely aware of maintaining confidentiality, the implications of GDPR and you will be used to managing many competing … priorities on a daily basis; including supervising and supporting staff in complex administrative functions and developing and delivering administrative service changes. About us Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults … geographical area in some of our specialist services, we see on average around 5,000 patients every day. Job description Job responsibilities To ensure service delivery is supported by an effective and efficient admin and clerical support function across all services in the building(s) To effectively manage more »

Knowledge of HR systems and procedures acquired through experience or NVQ level 3 Diploma/HNC/NVQ 4 in Business Administration or Customer Service or significant knowledge and experience in relevant HR processes Desirable Foundation level certificate in IT service management (or equivalent) Experience Essential Experience of … a range of Microsoft Desirable Experience of administration and development of an erostering and electronic staff record systems Knowledge Essential Good working knowledge of service delivery and working practices across hospital services A broad understanding of relevant policy, legislation drivers and their application to the relevant service … procedures Excellent organisational and time management skills Desirable Knowledge of e-rostering system and processes Knowledge of ESR system and processes Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

you think you are a good fit for the role. We look forward to hearing from you! Job description Job responsibilities General Responsibilities: Aligning service delivery with the PCN's objectives Collaborating with colleagues to support organizational goals Contributing to the PCN's strategic vision and objectives Ensuring … compliance with corporate governance and statutory requirements Representing the PCN at external meetings when necessary Planning, allocating, and directing workloads to achieve deadlines and service standards To better understand the role and requirements, please read the full job description attached to the NHS Jobs Advert . Person Specification Skill … area Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

responsible for the force’s adoption and use of information and digital technology. The IT Support Apprentice offers an opportunity to be exposed to Service Management Service Operations – primarily on the IT&D Service Desk and in field support. Role Responsible for investigating and resolving incidents/… requests are handled according to agreed procedures, making judgments on the best approach to handle an issue in the most expedient way so that service delivery meets agreed service levels and customers are operational as quickly as possible Monitor the progress of Incidents and Requests that have … and raise issues where appropriate Promote the forces diversity agenda and be its champion within the team Champion good ideas to management through Continuous Service Improvement Training Information Communications Technician Level 3 Apprenticeship Standard: The successful candidate will undertake an eighteen-month, nationally recognised qualification through TDM This is more »

of problems and provide technical solutions and recommendations to resolve endpoint issues. You will support the Technical Services Subject Matter Expert in theassessment and delivery of services provided, ensuring that the best fit solutions are provided in a timely manner and that excellent customer care is embedded into all … aspects of the delivery of service. Working closely with the Endpoint Architect, Technical Services Subject Matter Expert and Senior Endpoint Engineer you will support in the design of solutions to solve technology and business issues whilst also seeking innovative ways to support the future of TeraFirma IT in its … customer growth and development of the Trust digital portfolio. The post holder will also maintain good relations with the service desk team to proactively identify and manage issues. Interviews for this post will take place on site. Main duties of the job - Support onsite technical resources to ensure that more »

of FCP services, we go the extra mile to make sure both you and the primary care network are fully supported to make the service a huge success. Please read what our employees have to say about us here: https://uk.indeed.com/cmp/Primary-Care-Physio … Support research and audit programmes to evaluate and improve the effectiveness of our FCP service. Streamline the pathway of care by providing a responsive service so that patients receive timely access to care. Leadership Lead, manage and contribute to service delivery. Implement all aspects of effective clinical governance … and CSP registered practicing Physiotherapist. Desirable Completion of some level 7 MSc learning. Qualified injection therapist and/or independent prescriber Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and 24/… support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact within … the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »

and ongoing management of all clinical digital systems involving medicines. Act as a role model and expert practitioner for staff, particularly in areas of service improvement, change management and project management, with a focus on developing and deploying digital medicines management solutions and managing complex clinical and service … staff providing clinical care, and contribute to the strategic development of pharmacy services throughout the Trust. Support the provisions of the ePMA on-call service as and when required and support the main pharmacy service in the provision of normal and extended hour's pharmacy service for … differing external influences and their impact on the project. To support, develop, implement, and continuously review ePMA contingency plans to ensure patient safety and service delivery are maintained during planned downtime or in the event of system failure. To assist in the day-to-day management of the more »

role in the development of POCT support services within the Trust but also across all healthcare partners. The role will build a POCT support service within the department which will in turn deliver accreditable POCT testing systems within the Trust. The role is expected to expand into the community … and community care sites Main duties of the job You will lead as part of the senior team in planning and operation of POCT service delivery for Blood Sciences. You will work across ALL pathology departments to ensure that POCT equipment are fit for clinical purposes, patient pathways … and ensuring their implementation within the Trust. You improve governance by setting quality standards and design assurance reports/indicators relating to POCT for service centres. To raise the standard of use of POCT within the Trust to an accreditable standard. . You will implement the plan of developing more »

Commission)This position supported by the VVB central Assurance team will be responsible for the management of the assurance and compliance processes within the delivery team. Monitor and report on asset performance, reliability, efficiency and compliance. Make recommendations that will improve business performance. Providing Quality Assurance support to the … to handover Collect/collate site assurance documentation Assure materials comply with design specification Monitor quality of installation works throughout project life Consulting with delivery team and principal contractor Develop quality plans, manuals, documents, and systems Manage project ITP process Manage Verification & Validation procedure Monitor progress and report on … race, religion or belief, sex or sexual orientation. All employees must demonstrate commitment and enthusiasm in promoting the principles of equality in employment and service delivery. Does VVB sound like a company you would like to work for? Send us your CV on the VVB Careers Microsite - careers.vvb-eng.com more »

Project Manager will be responsible for managing Customer projects from Project Initiation to release into Operations. The Project Manager will own and manage the delivery of small to large/complex customer solutions through the effective coordination of internal Magdalene Service Delivery teams and external third-party … delivery partners. This role fits within MagdalenesUtilities Business unitand will work collaboratively with both internal and external stakeholders. Magdaleneoperates as a Telecommunication Infrastructure Services Companyand ispart of the Telecom Division of M Group Services.Covering the full network lifecycle, we deliverManaged Services and Projects for both fixed and mobile infrastructure … to Assist with Project Methodology improvement, suggesting and improving the fast-paced environment What competencies are we looking for? Essential Proven track record of delivery and a proactive approach to managing projects Demonstrable experience of budget control Must have excellent presentation and formal communicational skills Will be skilled and more »

internal audit process and take responsibility for implementing recommendations from external audits such as CQC. Collaborative working across NHS Staffordshire & Stoke On Trent ICBIdentify service areas for development and be responsible for implementation of changes. Patient Services Adopt a strategic approach to the development and management of patient services … ensuring service delivery is in accordance with local and national guidelines Maintain an effective complaint management system in order to deliver the highest standard of patient service within the available resources Actively participate and encourage a good working relationship with the practices PPG Networking Participate in local … Responsible for the clinical and non-clinical maintenance of the premises and equipment to ensure good working order. Lead on premises development for future service needs. Primary Care Network Represent the Partners & Practice at regular PCN meetings. You will be expected to work closely with the PCN operational manager more »

Service Delivery Engineer Salary: Up to £34k plus 10% bonus scheme Location: Coleshill, with hybrid working (1 day a week in Solihull) Job Type: Full-time We are excited to offer an opportunity for a Service Delivery Engineer to join our team. This role is ideal … for someone who can deliver first-class customer service and provide comprehensive onsite support. The successful candidate will be the face of IT, offering 2nd line support and ensuring the smooth operation of our services across various locations. Day to day of the role: Provide high-quality services to … variety and engagement with different teams. Opportunity to work in an organisation that values culture and treats everyone with respect. To apply for this Service Delivery Engineer position, please submit your updated CV online today. Join a team that motivates and challenges you to grow professionally more »

A Snapshot of Your Day The role of the Controls/Commissioning Field Service Representative is to principally provide global onsite in-Field Service and Technical Support on Siemens Energy Aeroderivative Gas Turbine (AGT) product lines, as required for the Long-Term Service Agreement (LTSA) business, Modification … may from time-to-time demand and will include out of hours standby/call out services. How Youll Make an Impact This Field Service role is focused on Siemens Energy Aeroderivative Gas Turbine (AGT) product lines SGT-A20, SGT-A35 and SGT-A65 controls systems commissioning and service. … Long-Term Projects (LTP), Installation & Commissioning (I&C), Engineered Solutions (ESoL) & Ad-hoc requirements, to ensure minimised downtime. Be the customer interface for Field Service and understand the value of excellent customer service delivery. Ensure that the contract and associated works are professionally administered on a day-to more »

Trust standing financial instructions and standing orders. Establish, develop, and maintain relationships between Senior Operational Leads, Clinical Leads and Senior Finance Managers to improve service delivery and to help drive the pace and delivery of efficiency programmes and cost improvement programmes. To influence and support Trusts with … as and when required for the Head of Procurement and other members of the Senior Management Team Effectively manage and lead your Category in delivery of all required objectives and influencing colleagues and stakeholders in order to deliver the best value outcome. To take the lead on identifying commercial … times. *Evidence of commitment to Continual Professional Development (CPD) Desirable *Innovative. *Methodical. *Problem Solving. *Analytical. *Assertiveness. *Dynamic *Car and driving licence. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance … Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a … SOC). * Proficiency in technical security aspects including firewalls, network security groups, and access controls. * Demonstrated leadership in guiding teams through the entire IT service lifecycle, fortifying security measures, and advancing capabilities through continual service enhancement. * Track record of leading response efforts during live cyber incidents and executing more »

oversee the day-to-day activity of the SOC supplier who will deliver security capabilities, communicating their activity to relevant teams. * Manage the design, delivery, maintenance, and continuous improvement of the IT Security Ops capabilities in line with business needs. * Manage the Security Operations Centre (SOC) capability, ensuring effective … security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. * Risk Management. Ability to identify IT security operations risks and the delivery of audit remediation activities. * Emerging technology monitoring. Ability to identify and assess new and emerging technologies, products, services, methods and techniques. Knowledge: * Knowledge of … IT Service Frameworks, methodologies, and best practice such as ITIL v4 and Agile. * Knowledge of day-to-day activities and best practice within a SOC. * Knowledge of technical security such as firewalls, network security groups, and access controls. Type of Experience: * Experience of leading a team through the full more »

across 800 retailers online and in store. We are currently recruiting for a Business Analyst, Warehousing & Logistics to work within our IT Demand to Delivery Department-you will be based in Market Drayton. It's a fantastic opportunity to join an exciting team; we're looking for an experienced … individual to help us to ensure an optimal and sustainable IT service delivery through working in projects, maintaining systems, designing and implementing new IT solutions, and aligning the IT part of the overall business with the strategic initiatives of the organization in areas of Warehousing and Logistics. Your more »

Signature recruitment are excited to be assisting one of our key clients in their search for a Service Delivery Team Lead to join their team on a permanent basis in their Birmingham office. The organisation are a growing technology company who deliver infrastructure to managed service properties. … their head office being based in Birmingham. This organisation really look after their staff, offering excellent training and development opportunities for all employees. As Delivery Team Leader, you will be managing a team to deliver any services ordered by direct customers or as part of a connection to a … managed service property. Benefits: Hybrid working Competitive salary Holiday pay Company pension contributions Responsibilities: Managing orders placed against any agreed SLAs and effective communication to customers or internal stakeholders. Ensuring all orders are monitored and reviewed throughout the order journey. Utilising systems to set review dates, monitor order stages more »

the safety and HSE performance of all personnel under their control, and for stopping work where this might be compromised Works with customer and service/project manager in producing work schedules and plans, then implements service delivery performing necessary testing in accordance with written appropriate test … procedures Implements standardized methods in order to identify complex problems Supports pro-actively the service team to achieve objectives Ensures works within area of responsibility are executed in accordance with the contract, and conform with project time and budget requirements Provide guidance and Co-operation of consortium partners sub … contractors and exchanges experience with colleagues responsible for products and other service teams and specialist departments Reviews and approves the, WPQRs, WPS, Welders Certification/Coding review, Welding Operators Certification review (e.g. stud welding), Site Skills test (Pressure Parts), Welding book/welding history maintain NDE results, Welding statistics more »