13 Service Delivery Jobs in West Yorkshire

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw/Hybrid Working (Majority home working with occasional operational site visits … We currently have a vacancy for a WRAP (Water Resources Allocation Plan) & Energy Optimiser to join the Clean Water Technical Team in the Water Service Delivery Business Unit. What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that … relating to WRAP and Energy across the suite of Yorkshire Waters Clean Water asset base. What will the role involve? Provide an expert advisory service in respect of both technical and regulatory aspects to ensure the company meets and exceeds its targets and critical business performance measures, particularly around more »

satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve service delivery. Identify opportunities for growth within existing client accounts and drive revenue generation. Serve as a liaison between clients and internal teams, advocating for more »

as assisting account exec’s in securing new business. Managing and building relationships with clients, promoting a favourable image of the company. A full-service delivery should be provided to all clients, ensuring that service standards are at the highest levels. Building a general knowledge of designated more »

Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6/12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract. As … the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries related to a …/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes more »

Cognizant has an exciting opportunity for an experienced and collaborative Service Delivery Lead to join our inclusive and thriving team. This full-time Service Delivery Lead role is based in Leeds. As a Service Delivery Lead, you will manage field and deskside services teams … spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: To Serve as Regional Services Manager(RSM) ensuring continuity of delivery to meet and exceed … customer expectations. RSM will be the Customer’ point of contact, He will be accountable for compliance with customer policies. Work with Service providers and make sure that they adhere to SLA and Service provider tech provide support to Client. Partner with Service desk and UX command center more »

General Administrative Duties: • Respond to enquiries from staff, students, and external stakeholders regarding student records and information. • Coordinate with other departments to ensure seamless service delivery related to student administration. • Assist in the planning and execution of student-related events and functions, such as enrolment, graduation, and orientation. more »

The Service Delivery Manager will act as the constant point of contact for customers and will be responsible for ensuring smooth service delivery and customer satisfaction. The main duties of the Service Delivery Manager will include setting up incident management and high-severity incident … and following the incident management processes. Managing Problem Management, Knowledge management and Change Management processes to ensure smooth implementation of changes without adversely affecting service delivery. Handling queries from Risk, Audit, and other customer teams and attending meetings to provide necessary information and support. Supporting any internal/external … or related field. ITIL certification is mandatory. Proven experience in a similar role, preferably in the banking or financial sector. Strong knowledge of IT service delivery processes and incident management frameworks. Excellent communication and interpersonal skills to effectively engage with stakeholders at all levels. Strong problem-solving and more »

comes to technology, standing still isn't an option, they have a £25 million four-year transformation programme to ensure they meet ever evolving service delivery expectations by delivering the best possible online experience for their customers. They are investing heavily into people & technology and are consistently exploring … Azure DevOps, CI/CD, Kubernetes, TDD/BDD, Cloud Native, Agile/Scrum What will I be doing? Leading a software engineering team - delivery & continuous improvement Creating an environment that facilitates innovation, collaboration and continuous improvement Identify & implement new development processes & tools Working with team members to set more »

innovation opportunities, and engagement and partnering on IT/MI/Performance projects across the network. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere, and that's how we approach our talent development. We're a kind, ambitious and diverse team, always supporting and … responsible for supporting the network through a combination of analytics development, gap identification and improved network visibility to focus our efforts on network compliance & service delivery across the board. Driving various strategic projects and programmes in line with change & transformation agenda. This includes large scale initiatives in partnership … supporting the automation of legacy, spreadsheet based reporting & driving the use of Power BI network-wide. Offering strategic insight to highlight areas of significant service opportunity, providing a combination of flow optimisation recommendations, management information & BI, service analytics, and project proposals. Developing and enhancing trend analysis of performance more »

Role Specification JOB TITLE: Field Service Engineer LOCATION: Field Based SALARY: £30,900 WORKING HOURS: Any 4 days out of 7 + every other weekend MAIN PURPOSE OF JOB To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient … Equipment within our Retail High Street Licensed Betting Offices. KEY ACCOUNTABILITIES Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. Report to engineering management and liaise with Retail Service Desk and Retail Support daily. Full compliance with more »

and is one of the first and largest independent MIS Support provider and nationally support over 1,000 schools. As a business focused on service delivery, our people are our most important asset. We make every effort to ensure that we recruit and retain the best people in … as a Virtual Data Manager within the education sector. As a Virtual Data Manager, you will be responsible for providing a comprehensive data management service to schools carrying out a schedule of work including assessment, reporting, census and provision of analysis. You should have the confidence to suggest areas … should have a good understanding of the education sector. You will have a thirst for knowledge and problem solving, while delivering a first-class service to our customers. You will have the ability to work either in a team or independently and excellent organisation skills are essential. INDIT Planet more »

6th May 2024 Start Date Monday, 13th May 2024 Desired Skills Communication skills Customer care skills Team working Knowledge of core IT concepts Understand Service Delivery Qualifications 5 GCSE's including English and Maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential) About the … be delivered by 2031. We’ve also sold more than 110 million seats! What’s more, we offer low-cost flights with high class service – this is just part of the reason why we've won so many awards over the years more »

Exciting new opportunity for IT Service Desk Agents based in Wakefield on a Temporary contract 6/12 months contract. The company are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract. As … the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountabilities Technical Capability. Works under supervision, supporting standard technical queries related to a …/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer enquiries ensuring established processes more »