126 to 150 of 373 Service Delivery Jobs with Remote Work Options

proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate and more »

Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our … cover for Quarry Wells when required) to ensure that we are delivering a great IT service. This will involve ensuring that all logged calls, service requests, change requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk more »

clients looking for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with … service restoration for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by … accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market capability, driving efficiency and continual service improvement Track and report on all services being delivered and assess supplier performance Ensure all services have a robust support model to be able more »

clients looking for an End User Services Operations Manager to join them during an exciting period of transformation. You’ll be delivering end user service operations and ITIL operational processes (incident, problem, change, request, event), leading on activities and operational procedures to resolve incidents. You’ll also deal with … service restoration for end user incidents and degradations in service, alongside operational command and control through compliance and focus on reduced incidents and fast recovery of services, including operational management of all end user vendors. The role: Ensure service delivery remains aligned to business needs by … accreditations Use a strategic lense to ensure that the approach to delivering services takes the best advantage of market capability, driving efficiency and continual service improvement Track and report on all services being delivered and assess supplier performance Ensure all services have a robust support model to be able more »

at one of the country's most successful NHS foundation trusts? Are you committed to involving patients, families and carers in the design and delivery of NHS services? We are looking for a self-motivated individual to join us, to take forward are range of patient and public engagement … projects with colleague across the Trust. You must have proven experience of patient and public engagement strategy delivery in two or more of the following areas, including, clinical strategy development, major service change, capital or digital programmes You will have a demonstrable working knowledge of the various legal … patients, families, carers and the public as part of everyday business at the Trust across a wide range of activities including:- Strategy development Major service change/transformation, capital projects (e.g. building design) and digital programmes Programmes and projects that form part of strategic partnerships (e.g. working with King more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

problems • Manage budgets and ensure that projects are delivered within budget • Build and maintain the relationship between the IT PMO and the wider IT delivery services to support the service delivery to our organisation. • Act as confidante, coach and constructive challenger to support the wider IT PMO … team, leaders and managers in the delivery of our IT projects • Be accountable for a planned resourcing model • Provide leadership and guidance to project managers and teams, ensuring that they have the necessary resource, budgets and support to delivery projects successfully • Management of people and career development and … role. •You will be a proven leader with significant insight and experience of planning and delivering IT change in a multidiscipline organisation, including the delivery of successful programmes and projects and their associated benefits to demonstrate return on investment. • You will be capable of solving complex problems and have more »

Service Growth Lead BFB Labs is a mission-led organisation that provides state of the art digital therapeutics for better youth mental health and is creating a new way of building resilience in a whole generation. Our products fuse evidence-based therapeutic approaches with immersive and responsible gaming making … Role We’re looking for a passionate and mission driven individual with experience in nurturing excellent relationships, converting opportunities, negotiating contracts, and successfully achieving service transformation in the health and social care sectors, ideally within children’s mental health. You are keen to be part of an agile, values … mental health support. Key Responsibilities Developing and nurturing collaborative relationships and partnerships Delivering against the organisational objectives to grow and develop our footprint and service offer Cultivating potential opportunities through market engagements, outreach, and representing/networking at relevant sector events Negotiating and winning contracts/funding Developing new more »

We have a great opportunity for an IT Managed Service Engineer based in or around Cambridgeshire to come and join us here at EMIS on a permanent basis. This is a great time to join our organisation as we continue our journey of growth and transformation. Everyone here plays … a crucial role in the delivery of technology solutions to the healthcare industry, and you will be no different. Working as part of our Managed Service Engineering team, you will report directly to our Managed Service Delivery Manager and you will provide hardware, software and network … a job, but an opportunity to add value and develop yourself further, then apply today! What youll do As one of our IT Managed Service Engineers, you will be responsible for the installation and commissioning of new systems, upgrade of existing systems to latest software and/or hardware more »

Service Desk Manager Pertemps are currently recruiting for a Service Desk Manager on behalf of our client based in Telford, Shropshire. We are seeking a highly skilled and motivated Service Desk Manager to lead our dynamic B2B customer support team for technology focussed hardware and software product … candidate will possess a strong background in technical support, excellent leadership skills, and a customer-centric mindset. This role is crucial in ensuring the delivery of exceptional service to our business-to-business clients while managing and optimizing the service desk operations. Our product lines span across … Salary: £35,000 - £40,000 per annum DOE. Responsibilities Include but not limited to: Team Leadership: Lead and inspire a multi-site team of service desk professionals, fostering a collaborative and customer-focused environment. Conduct regular team meetings, set performance goals, and provide coaching and mentoring to enhance the more »

Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »

required. Developing and maintaining links with the Local Authority, Speech and Language UK and relevant ELSEC partners to ensure a coordinated approach to the delivery of the programme aims and objectives. Providing evidence-based advice about the programme. About us At North Tees & Hartlepool NHS Foundation Trust our main … reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards. We recruit for values and "Together we are North Tees & Hartlepool Job description Job responsibilities To provide highly specialist clinical and professional advice … Childrens Therapies and partners within the ELSEC programme to ensure evidence-based, equitable provision across the childrens therapies services in line with the relevant service specification(s) including policy formation, workforce planning, staff deployment, allocation of resources and team developments. To advise the Professional Lead for Childrens Therapy services more »

Service Desk Analyst/Identity Access Management (IAM) Analyst required by a very established financial institution, with a long-standing reputation for excellence and a focus on culture and staff wellbeing. This IAM Analyst role will see you working the IT Access Management function, covering, the administration of the … working in an Identity and Access Management role using Microsoft Active Directory/Azure Entra, you will ideally have experience of: Working on a Service Desk or Help Desk, providing end-user support on Desktop technologies improving operational efficiency, service delivery and information management across all lines … Management Studio Excellent verbal oral and written communication skills, Ability to work under pressure to meet business critical deadlines and SLAs. In return this Service Desk/IAM Analyst will be joining a financial services company with half a decade's experience and strong customer loyalty. They promote an more »

the job This role will work across the adult inpatient and urgent care divisions to support clinical services, monitor performance management, and achieve efficient delivery of clinical services. Duties include: Leading the divisional requirements for business intelligence, including data quality. Interacting with clinical and corporate services to meet the … population needs, new national agendas, and emerging legislation changes, ensuring the organisation remains informed and compliant. Facilitate high-quality business analysis in collaboration with service teams and corporate colleagues, to support good performance management and the delivery of clinical services. Lead the divisional requirements for business intelligence, including … to the development of insightful and meaningful stakeholder relationships. Work with divisional, corporate, and commissioning colleagues, as well as seeking out the voice of service users and carers, to understand and develop new business in line with national policy and local needs. Work with services to monitor planned versus more »

Collaborates with other Team members to improve and optimize Cloud Infrastructure systems in non-functional perspective: scalability, reliability, performance, capacity, availability and disaster recovery Service Levels: Involved in muliple IT service management proceseses: Incident Management/Problem Management/Release Management/Configuration Management/Change Management with … Has excellent analytical skills. Successfully handles complex issues, is consistent and decisive (anticipates at problems that might affect the success of key processes). Service delivery with partners and relevant Tech stakeholders Global Hosting and Cloud Infrastructure design and security infrastructure with key stakeholders and Global Hosting Manager more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. Key responsibilities include: with Architecture … Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. with Technology Portfolios: Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity of investment. Supplier … and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior Infrastructure more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. Key responsibilities include: with Architecture … Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. with Technology Portfolios: Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity of investment. Supplier … and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior Infrastructure more »

Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment. We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and … engine road transport refrigeration units, Calibrating and completing F-Gas certification (once qualified). Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to … correspond to the general character of the position. Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9001 standards. Service technicians may be supervised where applicable. Ensure customer service is a priority and conduct & corporate image (self, van, Education: Educated to GCSE level more »

is seeking a Technical Claims Handler to join their expanding team. This role involves managing a technical caseload of professional indemnity claims, ensuring excellent service delivery to policyholders and precise reporting to insurers. You will work directly under the Head of Claims, focusing on identifying information gaps, investigating … accurately, making strategic decisions to benefit insurers. - Assist managers in supervising, identifying training needs, and delivering both individual and group training. - Provide exceptional customer service, maintaining high standards as part of a market-leading claims function. - Build and maintain strong relationships with all stakeholders to exceed service levels. … Adhere to service level agreements and key performance indicators, ensuring consistent client claims handling and compliance with insurers' reserving policies. - Investigate insureds' exposure, liability, and quantum, guiding responses to complaints and claims, and approving settlements within delegated authority. - Manage panel solicitors and report to insurers on policy cover and more »

Exciting new positions have opened up within Marshall Fleet Solutions (MFS) for Mobile Service Technicians, servicing transport refrigeration equipment. We are looking for several Service Technicians working remotely covering set areas across Greater Manchester, Southampton, Hemel Hempstead/Bedford, South Coast, South Wales, South East/London and … engine road transport refrigeration units, Calibrating and completing F-Gas certification (once qualified). Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers. Ensure relevant safety checks are carried out on the company van daily. Maintain product and customer requirements knowledge to … correspond to the general character of the position. Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9001 standards. Service technicians may be supervised where applicable. Ensure customer service is a priority and conduct & corporate image (self, van, tools, spares) are first rate more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … Communicating compelling and well thought out solutions for Oracle Enterprise Performance Management (EPM) in response to complex client problems. · Supporting business development and project delivery activities across clients from multiple industries. · System design and delivery, including release management, integration management, data migration strategy and management. · Defining an overall … EPM programme. · Should be able to independently run client workshops to drive design decisions and system demonstration in both an in person and remote delivery mode. · Prepare configuration & other design documents (Functional specification, Solution design document). · Experience to drive the technical deliverables such as Data migration principles & Integration more »

and Compliance Services (CCS - UK) Location: London Reporting to: Vice President CCS Role Summary: Integreon is looking for a Director to support the Global Delivery Lead for Managed Services in the CCS business unit, organizing and overseeing the daily operations of the UK team. Our CCS business unit is … understanding of corporate contracts management processes and typical workflows. Familiarity with the contracts management ecosystem, covering in-house legal departments, law firms, alternative legal service providers and LegalTech vendors. Strong team and operational leadership skills. Client-centric values. The ability to lead contracts management engagements and provide relevant technical … coaching to delivery teams. A focus on efficiency, continuous improvement and innovation in contracts management processes. Responsibilities & Duties: Support the CCS Global Managed Services Delivery Lead, overseeing the management and operations for the UK managed services accounts. Manage a team of CCS associates consisting of legal professionals including more »

accessibility for users. Work closely with our application development teams to ensure good database design with performance and efficiency in mind. Work closely with service delivery teams, application development teams and users to provide service and issue resolution. Design, install, monitor, maintain, upgrade, test, and tune our … Middleware Administration. Building, installing, upgrading, migrating, configuring, and supporting Oracle databases and Fusion Middleware Application Server upon a Windows Server environment. Working with a service desk ticketing system to resolve service request and incidents. Good knowledge or SQL and PL/SQL. Ability to develop and maintain Windows … administration. Batch scripting. SQL/PL/SQL. Excellent verbal and written communication skills. Excellent ability to deliver to expectation on time. Strong customer service orientation. Strong technical documentation skills. Due to the volume of applications received for positions, it will not be possible to respond to all applications more »

Job summary The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and this is an exciting opportunity for a Patient Systems Support role to … Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation? Main duties of the job Patient Systems Support ( Patientrack and ePMA Team ). The Patientrack, ePMA, Team … Is the electronic Prescribing and Administration of medication solution. This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system more »