Senior ServiceManager Project Delivery London 3-month contract (minimum) £400 per day, potentially negotiable dependant on experience Are you a Service/Programme Manager looking for your next challenge? An opportunity has arisen for a Senior ServiceManager within their Project Delivery … day - negotiable for the right candidate. Flexible working arrangements are available. Key responsibilities: ·To be responsible for the management of the Capital Projects programme service covering the delivery of a wide portfolio of complex capital public realm projects ranging in value up to £10million. ·To be responsible for … the development and management of an effective project management delivery framework and About you: You must have experience of working on public realm schemes within a Local Authority. Carrington West are also looking for Traffic Technicians and Project Managers with similar backgrounds across the South of UK - please get more »
Your New role National Highways have an exciting opportunity for an Assistant ServiceDeliveryManager to join our Lighting and Electrical Maintenance team in the East Region. Within this role you will be supporting the ServiceManager (Lighting and Electrical) with the delivery of more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Xpertise Recruitment
ServiceDeliveryManager - IT Security - West Midlands (Hybrid) - £65k - £70k + Car Allowance + 15% bonus ServiceDelivery | Risk | Governance | Compliance | Cyber Essentials | PCI DSS | ISO27001 Salary: £65,000 - £70,000 Location: West Midlands (Hybrid) Are you an experienced ServiceDelivery professional, looking … and deliver security training for the organisation to improve the security knowledge and awareness of your colleagues. You will be able to demonstrate a service improvement mindset and an ability to manage 3 rd party stakeholders. Key Responsibilities Take the lead on the company's UK Cyber Security Services … suppliers and colleagues and leading business reviews Oversee security expenditure to ensure financial targets are met The Ideal Candidate Demonstrable experience in a similar ServiceDelivery or Security role (5+years) Ability to multitask with excellent organisational skills Strong communication skills with ability to engage stakeholders at all levels more »
Employment Type: Permanent
Salary: £65000 - £70000/annum Car Allowance & 15% Bonus
flight hospitality providers, delivering world-class culinary services and innovative products that enhance our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of the ServiceDelivery process to ensure that standards are preserved. This role is … are planned and organised to meet scheduled targets Ensure effective resource management, roster patterns and headcounts in line with activity to achieve on time delivery Maintain and monitor working practices, systems and processes to meet schedules Ensure all costs are contained within agreed financial guidelines Organise staff and equipment … to compliance standards and processes Build customer relationships which help meet business needs whilst providing expert knowledge to customers on operating processes Ensure the ServiceDelivery operation complies with all legislation, company and customer requirements Investigate, analyse and implement corrective actions to resolve problems across all areas of more »
ServiceDeliveryManager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on servicedelivery performance to top management and the operations manager. … Facilitate effective communication between clients and the servicedelivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and more »
Maidenhead, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education ServiceDeliveryManager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education ServiceDeliveryManager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education ServiceDeliveryManager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »
Recruitment & Staffing ServiceDeliveryManager (Recruitment Statement of Work Specialist) Multi Discipline Recruitment MSP & SOW Solutions £50k Salary + 20% Bonus + Benefits SThree partner and work in conjunction with a portfolio of clients that are all on their unique recruitment solution journey with SThree. As a … result we are looking to recruit a Recruitment ServiceDeliveryManager to provide strategic and operational support for a portfolio of MSP & SoW solution based clients across the UK. Who are we? SThree is a game changing STEM specialist recruitment business. We deliver recruitment services from spot … business all the way through to fully multidiscipline MSP/SOW solutions. The key to our service is that recruitment expertise is at the very core of everything we do. What’s the opportunity? SThree is looking for someone to take full operational management of MSP & SOW administration services more »
Technical ServiceDeliveryManager Chatham up to £45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms … WiFi, Mobile Services, Engineering, Networking etc is essential . The role of ServiceDeliveryManager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project Being responsible for all technical … Being responsible for ensuring any technical issues are managed and discussed with the client, to establish solutions and fixes Collaborating with the Key Account Manager for service issues and contract renewals Being responsible for the delivery of projects, on time and on budget To be considered for more »
Slough, England, United Kingdom Hybrid / WFH Options
Mackenzie Jones
Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of … the proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be more »
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: ServiceDeliveryManager Location: Corby (Hybrid) Salary: £48,000 - £60,000 About the Role: We are recruiting on behalf of a prominent charity seeking a dedicated ServiceDeliveryManager to join their IT team. In this role, you will oversee a team of … four, ensuring the efficient delivery of IT services across the organization. Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize servicedelivery processes using ITIL frameworks. … Utilize JIRA for issue tracking and project management. Collaborate with various departments to ensure seamless IT service support. Monitor service performance and implement improvement plans. Requirements: Proven experience as a ServiceDelivery Manager. Strong knowledge of ITIL best practices. Proficiency in JIRA. Excellent leadership and communication more »
deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence. Role Overview The ServiceManager is responsible for managing all product line services and field operations. Day to day t he job holder will manage the Customer … Key Accounts and KPIs from a Service perspective and strive to continuously improve our Customer Experience. Reporting to the Director of Service - Europe, the job holder will work closely with all internal and external stakeholders from point of sale, product deployment and aftermarket support. Primarily a office-based … regular travel to customer sites in UK and overseas will be required at short notice. Responsibilities Interface with Projects, Product line, Engineering, Sales and Service Administration taking ownership of all aspects of Services. Communicate to Senior Management through Service Reviews or other means, updates of the servicemore »
Salary: £71,760 Join Our Team as a ServiceDeliveryManager! Are you ready to take the lead in ensuring top-notch servicedelivery and maintenance in the housing sector? We're seeking a dynamic and dedicated ServiceDeliveryManager to oversee … the daily operations in a defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to … with health and safety regulations and external accreditation requirements. Promote a culture of continuous improvement, cost reduction, and value for money. Foster excellent customer service and collaborate with colleagues to provide integrated solutions. Make prompt and informed decisions to drive the company's competitiveness. Instill energy and dynamism into more »
ServiceDeliveryManager (SDM- Hybrid) Islington, UK Monday to Friday Full Time, Permanent 37.5hrs per week £33-35,000 The ServiceDeliveryManager (SDM) is responsible for the performance & achievement of SLAs within a specific area, providing leadership to a team of Health Practitioners … contribute and challenge within a team/area to improve performance, along with the ability to communicate with peers and senior management. An effective ServiceDeliveryManager must demonstrate the following skills/behaviours:- Strong Initiative and driven, with a pro-active nature, keen to learn, personable … of SLAs and KPIs. Monthly 1-2-1 with team members. Cascading information to Team Members through Daily meetings/huddles with all staff3 Delivery of monthly team meetings including operational updates. To promote joint working and maximise the local relationshipsClinical and Non Clinical employees alongside theengagement structure. Responsible more »
SL7, Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
MFK Recruitment
We have an exciting opportunity for an Education ServiceDeliveryManager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re … Hayes and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education ServiceDeliveryManager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education ServiceDeliveryManager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification more »
Are you a dynamic leader with a passion for service excellence? SMT GB Horsham, are looking for a talented ServiceDeliveryManager to join our team and drive success in service operations. This role is being offered with a highly competitive base salary plus benefits … days holiday including bank holidays. Responsibilities: Directing and communicating effectively with our dedicated team to ensure they meet contractual obligations with precision. Managing servicedelivery in our area to ensure top-notch performance. Nurturing and enhancing customer relationships to foster long-term loyalty. Upholding stringent health and safety … We look forward to welcoming you to the team! Join SMT GB and be part of a team that's committed to excellence in service delivery. Apply now and embark on a fulfilling career journey with us more »
in the continued commitment to further support the wider community here in the city of Bristol. Your new role Your new role of Facilities ServiceDeliveryManager will see you reporting to the Facilities Estate Manager. While the successful candidate will be the line manager for … a team of 16 employees based in Bristol. Job Summary As the new Facilities ServiceDeliveryManager, you will be tasked with becoming a key member of the Facilities & Estate Management team. You will be responsible for the day-to-day monitoring and management of the services … These are highlighted below: Maintainance Catering Housekeeping Landscaping While the successful candidate will be expected to take a productive approach in the monitoring and delivery of services by contractors and the safe delivery of the department services. Additionally, the role will require a close working relationship with other more »
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a ServiceDeliveryManager to join our NHS Workforce Recruitment Services team. In this role you will provide clear leadership, be a change champion … and demonstrate flexibility while influencing others to work collaboratively. You will play a key role in creating sustainable improvements in both performance and servicedelivery for Workforce Recruitment Services. We have NHSBSA bases in Newcastle Upon Tyne, Wakefield, Fleetwood, Middlebrook and Eastbourne. Your base location would be closest … people who are dedicated to making positive changes to support healthcare related recruitment. What do we offer? 27 days leave (increasing with length of service) and 8 bank holidays Flexible working (we're happy to discuss options such as compressed hours) Hybrid working (we are currently working largely remotely more »
Job summary The post holder will work within the West Hertfordshire Teaching Hospitals NHS Trust ICT team. The ServiceDeliveryManager will manage ICT service escalations and service incidents and be responsible for the delivery and quality of the ICT service across the … whole Trust. This includes not only delivery of ICT services provided by internal resolver groups, but also external third parties. The overall goal is to maximise ICT service quality and consequently to improve the day-to-day operations of the Trust. Reporting to the Head of IT Service Engagement & Programme Delivery, the ServiceDeliveryManager will have highly developed specialist knowledge of and be an expert in ITIL Service Management disciplines, ICT Service management and supplier relationship management. The post-holder will also be responsible for ICT servicedeliverymore »
ServiceManager £40k - £45k Remote - UK Benefits: Competitive salary and benefits package Opportunity to work on diverse and challenging projects Exposure to a variety of clients Chance to contribute to the company's success and growth Death in Service benefit Company Pension scheme 25 days annual leave … not including Bank Holidays) increasing with length of service SAGE Employee benefits SAGE Employee assistance program Our client are looking for a ServiceManager to further enhance our service to our clients. This is an exciting time to join our client as they grow to enhance … to join our team. Our client are looking for talented and motivated individuals who are eager to learn and grow. Key tasks and Responsibilities: ServiceDelivery Management: Own the Managed Service element within our contracts, on behalf of the General Manager and Senior Management Team, ensuring more »
Dublin, City of Dublin, Republic of Ireland Hybrid / WFH Options
The Recruitment Company
in the heart of Dublin 2 that has been around for decades. A new position has been created in the team to improve their servicedelivery capabilities within the group. As a pivotal member of their IT department, the ServiceDeliveryManager will collaborate closely … with the Head of IT to ensure seamless IT support and servicedelivery, effectively meeting the needs of their customers. Key Responsibilities: Service Management: Enhance service levels through innovative Helpdesk strategies. Implement and refine service processes to maintain high performance. Manage End User device fleet … to align with business requirements. Develop and implement methodologies for exceptional service delivery. Anticipate future demands and enhance servicedelivery performance. Analyze processes for optimization, both internally and externally. Oversee projects and on-site AV facilities to ensure successful delivery. Create and implement end-user training programs more »
ServiceDeliveryManagerServiceDeliveryManager - Canary Wharf - London/1 day per week office based - to £75,000 plus bonus to 13%, annual salary review to 10% and great benefits! - Package to @£83,000 Global client has a great opportunity for a ServiceDeliveryManager (with experience or an interest in cyber security) to be responsible for the successful running and further development of a predominately outsourced Security Operations Centre (SOC). You will provide line management of a small team and the responsibilities include recommending what resources are needed. … The ideal candidate for this role will have a 80/20 mix of ServiceDelivery and Security experience As a ServiceDeliveryManager you will prepare regular reports to Program Office and stakeholders on performance, development and opportunities of the GSOC. With Vendor management more »
The Associates are looking for an IT ServiceDeliverymanager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as their … data center services. The role will be to ensure SLA's and contract agreements are met across the delivery of contract. CV MUST HAVE FOR CONSIDERATION: You must have demonstrable experience of working closely with MSP's and ideally showing the work with a small to medium sized MSP. … the company closes between Christmas and New Years and it does not come out of your 25 days leave. The spec below The IT ServiceDeliveryManager is responsible for overseeing the delivery of services provided by an external vendor to ensure that they meet or more »
Employment Type: Permanent
Salary: £60000 - £65000/annum Excellent Benefits including bonus
Job Title: ServiceDeliveryManager Who Are We? Join a dynamic waste management company committed to delivering excellence in service and sustainability. As a ServiceDeliveryManager, you'll play a pivotal role in ensuring efficient operations and exceptional customer service. Role Overview … The ServiceDeliveryManager will lead the daily operations of the office and collection drivers, ensuring tasks are completed in line with health and safety policies and profitability objectives. Working closely with the Service Leadership team, you'll strive to deliver a best-in-class service … Sign off new contracts, ensuring feasibility and location compatibility. Manage customer billing for extra waste collection. Keep the Depot Customer Hotlist updated and communicate service issues. Perform other reasonable tasks as required. Skills and Experience: Strong leadership and customer service skills. Extensive knowledge of the waste industry. Proficiency more »
Overview: Are you a visionary leader with a passion for delivering high-quality clinical services? Our client is seeking a dynamic and experienced Clinical ServiceDeliveryManager to lead their clinical team and drive excellence in patient care. If you have a proven track record of leadership … dedicated to delivering exceptional care and support to our clients and patients. They are committed to ensuring the highest standards of clinical excellence and servicedelivery in all aspects of our operations. If you are a dedicated healthcare professional with a passion for delivering exceptional clinical services and … driving operational excellence, we invite you to apply now! Responsibilities: Clinical Service Oversight: Collaborate closely with the senior management team to ensure all clinical elements of contracted services are met. Take responsibility for ensuring that our clinical team, both in-house and contracted clinicians, deliver services of the highest more »