2 Contract Service Design Jobs in the South East

the most exciting and stimulating government departments in which to work. As a Interaction Designer your main responsibilities would be: They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place They will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. They will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams They will be part of the Home Offices Service Architecture practice and … will contribute to the definition of standards and continual service improvement. They will work in a multidisciplinary team, alongside researchers and developers, to deliver word-class, user-centred services for the public and civil servants. Your role will be to design accessible services that are simple enough for more »

Duration: TBC Inside IR35 via Umbrella: Paystream, Advance, Giant Active SC Clearance required** Responsibilities: Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. Deal with customer requests in line with Service definitions and SLA's. To escalate … and manage incidents and requests to vendors in a timely fashion. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. Collaborate with all BT business units to … training, tools and processes to ensure teams increase and develop technical capability. Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. Perform a SME role for designated clients and technologies. Responsible for pro-active more »