13 Permanent Service Design Jobs in the South East

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. … You will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to … Space colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with more »

Job DescriptionRole: Service Design & Transition LeadLocation: London – hybrid workingSalary: £70,000 - 75,000 + bonus + pension + LI + moreWe have a great opportunity with one of our global insurance clients to be a Service Design and Transition Lead. You’ll be joining at an … remain hands-on getting involved with a range of projects, whilst also managing and growing the team. The Role:Define and document the relevant service acceptance criteria with Delivery teams, ensure they are achieved, and perform QA on SD&T deliverablesDirect engagement with several projects – the team currently has … the teamIdentify any risks and influence key stakeholders to ensure these are addressedReview and aid the further development of the organisation's approach for Service Design, supporting the transition process and defining the acceptance criteria for transitioning new or significantly changed services into BAU operational supportPromote and monitor more »

Hybrid office/remote - but any UK Computacenter location considered Life on the team The Design & Transition Specialist Senior qualifies, designs and transitions complex Hardware and Software deals domestically and internationally. This is with a specific focus on GTS services in the presales phase (campaign, RFI, RFP etc), involving … all relevant Internal Service Providers (ISPs). In addition, through understanding the required end-state, the role creates the transition approach and project plan. The Specialist will act in a lead role for complex GTS deals and is responsible for the timely delivery of all ISPs to transition new … required to successfully setup the systems, process, roles and responsibilities to support and deliver our contracted requirements. What youll do Support of Sales and Service Management in the qualification stage (~10%) Consults, advises and enables sales colleagues and customers to understand the capabilities and strengths of Technology Sourcing's more »

that bridge the gap between the digital and physical worlds. Purpose of role: This role is to join the Enterprise Architecture team to advise, design and govern the WFM (Workforce Management) solution landscape, which is enterprise scalable WFM, replacing existing legacy WFM to ensure the HRIS WFM Technology solutions … be reporting to the Principal Architect Enterprise with alignment to the Domain Architect. The person will own and document the end-to-end architecture design of the solution with the WFM project team. The solution will need to align with Primark’s strategic direction to ensure the future proofing … designs meet the Primark requirements and business case. The Solution Architect will work with the business and Technology teams to produce the Solution Architecture Design including the applications, integrations, data/information, security, service, device, infrastructure. They will work on projects to ensure they are delivered to agreed more »

Information Builder (IB) Server (Plus expert in SQL Query) Now ITSM Tool Metering Project support experience (preferably in Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support … to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and able to multi task in a pressured scenario and communicate effectively. Strong technical experience in SQL Server, Qliksense, IB TIBCO with strong knowledge of Web based development. Troubleshoot more »

a Blue Chip Consulting firmExpertise in the UK Space Domain with knowledge of Government/MoD Space projectsProficiency in designing and delivering operating models, service design, and digital transformation for the UK Public Sector using waterfall and agile methodologiesUnderstanding of Defence & Security sector challenges and innovative government strategiesAwareness … current business environment drivers: digital, automation, robotics, advanced analyticsStrong project management skills, including detailed project planning and adherence to strict timelinesExpertise in Operating Model Design to create optimal business architecture for digital strategy implementationProficiency in Service Design, focusing on user-centric solutions to deliver maximum value and more »

and has a proven record of achievement. What I'll be doing - your accountabilities * Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. * Deal with customer requests in line with Service definitions and SLA's. * To escalate … and manage incidents and requests to vendors in a timely fashion. * Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. * Collaborate with all business units to bring … training, tools and processes to ensure teams increase and develop technical capability. * Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. * Perform a SME role for designated clients and technologies. * Responsible for pro-active more »

modelling analytics platforms e.g. relevant Azure platform services visualisation tools e.g. Power BI, Qlik Sense science approaches and tooling e.g. Spark engineering approaches Digital Service approaches including the Government Service Design Manual and the Service Standard or Solution architecture development using a recognised framework e.g. TOGAF. more »

Job DescriptionWho We AreCDS, a Hewlett Packard Enterprise company is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and … and customers alike.Role OverviewThe role of the Network Operations Engineer is to support expanding network projects requirement at southern based airport. This will include design & deployment/implementation, also any post testing/remediation. Will be predominantly remote working & with some onsite requirement during project timelines. There will also … will include (but not limited to):Recognized expert within the organization with a deep knowledge and expertise of the disciplineLeads large projects/initiativesNew service design & client setupSolves unique and complex problems that have a broad impact on the customer environmentRisk ownership and EscalationSenior management reporting, including root more »

you need 😎SC Cleared/ClearableDomain expertise in banking and finance including regulations, processes and technologiesExtensive Business Analysis/ArchitectureStrong background in UI and Service DesignExperience of analysing and mapping data flows as well as leading data modernisation and transformation programmesStrong leadership and stakeholder managementIf you have any questions more »

heart of the DDaT programme of governance and assurance improvement across their technical estates. Salary between £52,000 to £65,600 plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington … in making considered decisions.In your day-to-day role as a Lead Improvement Architect you will:Lead on the creation and implementation of a Service Improvement Plan, focused initially on Technical and Support Services. This will include identifying and developing improvements to the plan itself based on your own … completionProactively support the wider rollout of Governance principles in our Technology Estate, being able to assure standardsEssential Skills and Experience:Experience creating and implementing Service Design and Improvement programmesExtensive experience in designing and implementing either ITIL aligned processes or in best practice methodologiesManaging a wide variety of stakeholders more »

our brand new ERP, D365 F&O). Manage the day-to-day operation and maintenance of finance systems in line with Finance Support Service Design Manage and support the finance super user network to understand improvement opportunities but also ensure any upgrades and new functionality is appropriately more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing … and monthly updates to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track record more »