Manchester, England, United Kingdom Hybrid / WFH Options
Methods
a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Your role We are recruiting for a ServiceDesigner on a permanent basis. You will have a passion for designing services that help users to achieve their goal. Your responsibilities will … include: Researching and mapping the current service from the perspective of the customer, the product team, and the wider organisation Running workshops to solve problems, explore solutions, and formulate ideas Designing user journeys and artifacts such as service blueprints Building prototypes to test solutions and ideas Understanding, interpreting … Making sure that user needs are at the core of product development Skills We Are Looking For Talking about digital products and the GDS Service Standard in a way that people understand Understanding how policy or technology constraints affect the development of your product, and how digitalisation benefits the more »
The Opportunity: You will be joining a vibrant team focused on delivering as a ServiceDesigner that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a servicedesigner or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record in developing user journeys … service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take your career to the more »
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs and … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior ServiceDesigner who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred … design community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs Role Description As a Senior ServiceDesigner at Netcompany you will deliver … meet user needs, deliver businessimpact and benefit society. Key Responsibilities: Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams Understand user, business needs and … requirements and the wider operational and organisation context Analyse user needs and business objectives in highly complex service areas Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end Help to define vision and outcomes for products, services and programmes more »
the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior ServiceDesigner in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based more »
Salford, Greater Manchester, North West, United Kingdom
HMRC
the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior ServiceDesigner in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based more »
the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior ServiceDesigner in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based more »
the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior ServiceDesigner in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
HMRC
the increasingly digitally engaged population, and we want to build on its resilience and efficiency. An exciting new opportunity is available for a Senior ServiceDesigner in Making Tax Digital. We're looking for a motivated, hardworking and self-starting individual to join an established and knowledgeable programme … balanced judgement, as well as a strong ability to communicate and prioritise. Do you want to create encouraging environments and spaces to achieve phenomenal service outcomes, develop skills and personal efficiency whilst gaining insights into high-profile programmes? Are you focused on joining up the end-to-end journey … users? Are you a real visible influencer? Supporting others within the profession to take on designing our biggest services. Do you collaborate with other service managers and programme directors to develop digital design concepts? Do you help your teams to implement the best methodology whilst making important decisions based more »
The Opportunity: You will be joining a vibrant team focused on delivering as a ServiceDesigner that will see you embark on a thrilling journey consulting alongside a range of agile cross-functional squads, where your expertise in User Centered Design (UCD) and User Experience (UX) will shape … that leave users positively captivated. Skills and Experience: You will have already gained experience of working in a user centred design team as a servicedesigner or a similarly related role from within a consultancy, agency or in-house setting, enjoying a track record in developing user journeys … service maps and blueprints. Able to consult internally with colleagues and externally with senior stakeholders in a client-facing capacity, you will focused on best practice and enjoy hosting workshops with senior client stakeholders to establish the required designs. If you're ready to take your career to the more »