2 Permanent Service Desk Administrator Jobs in the UK

Customer Service Desk Administrator | Donnington | req114620 This is an exciting role with opportunity to develop progress and learn cross-organisational skills as part of a motivated and dynamic team. YOUR ROLE Your dedication to efficiency and attention to detail will uphold our commitment to delivering exceptional customer … global logistics. YOUR RESPONSIBILITIES Serve as the first point of contact for client inquiries via phone, email, and other communication channels Action all customer service desk tickets and prioritise and investigate accordingly Coordinate with internal teams such as operations, warehousing and transportation to ensure timely resolution of customer … customer satisfaction and loyalty through continuous improvement initiatives Maintain accurate records of customer interactions and transactions YOUR SKILLS AND EXPERIENCES Previous experience in customer service or administrative role Strong communication skills Ability to multitask and prioritise tasks in a fast paced environment while maintaining attention to detail Team working more »

to serve and support our fellow Teyans by enabling them to do their best work. Every team member cares deeply about providing high-quality service and maintaining a culture of collaboration while delivering at pace. This team is above all else a customer service team and as such … is dedicated to providing the best customer service through prompt, efficient, first-time fixes enabled by technology that not only meets but exceeds the expectations of our fellow Teyans. All of this is underpinned by a keen sense of teamwork, trust, respect and commitment to each other, our customers … security policies Ensure systems, services and network access are maintained in line with corporate security policies and agreed processes and procedures Adhere to agreed service and operational level agreements at all times Ensure that Teyans have the best experience, connecting to their colleagues, customers, systems and services Support the more »