1 to 5 of 5 Permanent Service Desk Analyst Jobs in the North West

Service Desk Analyst Our client based in South Manchester is currently looking for a Service Desk Analyst. The Service Desk Analyst will provide day-to-day support for the Service Desk team. Responsibilities: Coordinate and support all the administrative duties … as directed by the Head of Implementations and Service Desk on a day-to-day basis. Assist with coordination & monitoring of team training & development plan. Analysis of Support tickets to identify both internal/external training requirements. Skills and experience: Good data processing skills Drive and determination Motivation … more Private medical How to Apply if You’re Interested in this Job: If this sounds like your perfect role, click Apply without delay! Service Desk Analyst more »

Role: Service Desk Analyst Job Type: Permanent Location: Warrington, United Kingdom Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. Careers at TCS: It means more TCS is a purpose … brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. Job Purpose and primary objectives The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities … availability report preparation and analysis Liaising with third Party suppliers and managing printer issues for resolution Day-to-day Management of First line technical service desk on printer incidents to respond to internal/external customer incidents and queries via email and phone Monitor the Printer incidents through more »

the day? Want to work for an exciting and rapidly growing company and grow your IT career? Our client is looking for an experienced Service Desk Analyst/1st Line Support to join their busy IT team based in Manchester city centre. For this role you will … logging calls, troubleshooting broad ranging IT problems, and escalating any calls to 2nd & 3rd line technical support teams and relevant third parties. As a Service Desk Analyst you will have full ownership of the calls that you take and will be responsible for prioritising incidents quickly whilst … providing high standards of customer service in line with agreed SLA’s. Due to the dynamic growth there’s lots going. The IT estate is all in the cloud (Azure) and alongside the IT support you provide you will also get the opportunity to get involved in various project more »

Are you… A naturally helpful person with a passion for customer service? Highly organised, with a methodical approach to solving problems? Able to work independently and collectively? Able to communicate to the highest standards and explain technical concepts to technical and non-technical people? If you are eager to … work collaboratively across multiple teams delivering an exceptional customer experience, this could be the role for you! The role The Service Desk is currently a team of ten and are the single point of contact for Heywood customers for incident management and service requests. Your daily tasks … will include: Provide a first-class, professional, and responsive support service to Heywood customers, both internal and external Investigate and analyse incidents requiring support Complete a variety of service requests raised by customers Ensure that the Service Desk team achieves internal targets and standards defined in more »

Role: 1st Line Service Desk Analyst Location: Lancaster Salary: £23,000 - £26,000 Benefits: Certifications & Pension Overview: I have an excellent opportunity to for a proactive and enthusiastic 1st Line Service Desk Analyst. As the first point of contact for IT-related issues, you will … a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Requirements: * Previous experience in a customer service or technical support role is preferred but not essential. * Basic knowledge of Microsoft Windows operating systems and Office 365. * Strong problem-solving skills and more »