Perth, Perth and Kinross, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience Ideally experience in an IT Support role carrying out 1st line. Familiarity with ticketing systems and troubleshooting issues with hardware and … software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to more »
the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. They are currently looking for potentially multiple ServiceDesk Analysts to join the team and help support the businesses. They are hoping to offer the successful candidate somewhere in the region … annum, but this is dependent on experience. Responsibilities: Timely Response: Address inbound technical helpdesk tickets and calls promptly within the agreed-upon timescales. Customer Service: Deliver exceptional customer service, ensuring consistent updates and clear communication regarding ticket resolution. Problem Resolution: Utilise tools to assist merchants/customers effectively … learn, grow and accelerate your career. Have 30 days holiday + 4 bank holidays Have employee private medical cover, access to a virtual GP service Access to discounts and cash backs on shopping * Purchase a range of flexible benefits through salary sacrifice Have an Income protection @ 67% of base more »
The technical team play a massive part in their success and is highly valued within the company, they're looking to hire an IT ServiceDeskAnalyst in their Edinburgh office. IT ServiceDeskAnalyst Edinburgh - Onsite £25,000 - £30,000 Main Duties: Supporting … the ServiceDesk team in a 1st/2nd Line Capacity Hands-on technical support Supporting company-wide projects Key Skills: Active Directory Windows Server Office 365 iOS Devices VOIP Two Factor Authentication Company Benefits: 26 Days paid annual leave + Bank holidays Bonus Schemes Cycle to work more »
Employment Type: Permanent
Salary: £25000 - £30000/annum 35 days holiday, pension, discount
