2 Contract Service Desk Analyst Jobs in the South East

Service Desk Analyst Milton Keynes - x5 days onsite 8 months £190 per day inside IR35 Primary Purpose of the Job The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients IT Services Strategy to all … in the UK, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. Main Responsibilities … from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and appropriate management information provided daily to the Service Operations Manager. Responsible for organising own daily work tasks using the incident management system. Communicating written and verbal updates with stakeholders from all levels more »

IT Service Desk Analyst 1st Line Support Role Up to £200 per day - Inside IR35 3 Month contract - Full time on site in Surbiton, Surrey We are currently looking for Service Support Analysts to join a market leading client of ours on a contract basis. In … this position as the first point of contact you will act as the ambassador for IT service desk to the rest of the business and its clients. While working with your team you will take ownership and management of the day-to-day 1st line support and provide … excellent customer service. Service Desk Duties: Provide 1st line support Administration of Active Directory and Group Policy within MS Windows Creation, amendment & deletion of accounts on all business applications & hardware End user support for in house and 3rd party applications Resolve Laptop and Desktop issues Mobile, Hardware & Software more »