IT ServiceDeskAnalyst - 2nd line IT ServiceDeskAnalyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT ServiceDeskAnalyst, you will be responsible for the day-to … 3+ years technical support experience Windows Desktop environments and Active Directory Strong Microsoft product knowledge Networking knowledge: LAN, VPN, TCP/IP Strong customer service skills This will be an office-based role located in Bristol. Due to the company's location, own transport will be required. If you more »
Exeter, England, United Kingdom Hybrid / WFH Options
CA Tech Talent
Up to £30k DOE | Hybrid Working | Great Benefits and Work-life Balance A privately owned, growing technology company are looking for a Service Delivery Analyst to join their team based in Exeter. This is a full-time permanent position offering hybrid working; with a minimum of 2 days … week in the office. With working hours of 37.5 hours per week, Monday to Friday covering 8 am- 6 pm (Rota). As a Service Delivery Analyst , you will be required to conduct site visits mainly in Devon and on occasion, you will need to travel further afield … i.e. Cornwall, Somerset, and Bristol areas. A driving licence and your own vehicle with business insurance are essential. Service Delivery Analyst Responsibilities: Being the first point of contact for customers contacting the ServiceDesk, taking ownership of the enquiry from start to finish Dealing with a more »
organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT ServiceDesk support experience to join a supportive team and build a career in IT. Day to day duties will include: - Helpdesk and desktop … support for internal users - Providing a high level of customer service and taking IT issues through to resolution - Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server - PC/Laptop troubleshooting To be considered suitable for this role you will need to have … some previous IT support experience (IT Coordinator, Helpdesk Analyst, ServiceDeskAnalyst etc.) as well as the below: - Access to a car as very occasional support at other local offices may be required - A personable nature with good problem solving skills - Strong customer service skills more »
Exeter, England, United Kingdom Hybrid / WFH Options
Modern Networks Ltd
vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing: Our ServiceDesk Analysts are part of a skilled team that work closely … into management, get out into the field or move into more technical roles we want to help you get there. We've got former ServiceDesk colleagues in our Professional Services, ISP, Cloud & Endpoint and even our Sales teams! You put the customer first. We need people that … bank holidays Active workplace committees (Social/Wellness) Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks more »
Weston-Super-Mare, Somerset, South West, United Kingdom
Matchtech
We are looking for a candidate to join the ServiceDesk team within the IT Support department of our client. Permanent, full-time position based from offices in Weston-Super-Mare The team is pivotal in supporting technology projects and services delivered to clients. The key to this … ownership of faults and provide timely updates to both internal and external customers, ensuring faults are given the correct level of priority and meeting service level agreements. Monitoring systems and raising tickets proactively, as well as creating reports. The role is shift-based, covering 8am until 6pm Mon to more »