York, Yorkshire, United Kingdom Hybrid / WFH Options
Certus Recruitment Group
ServiceDeskEngineer York 23-25k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have … an immediate and exciting opening for a ServiceDeskEngineer to be based near York. ServiceDeskEngineer rewards: Competitive starting salary of 23-25k per annum Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement 3 weeks WFH and … Week in-office per month (after training) ServiceDeskEngineer responsibilities: Provide technical support on a rota basis with current ServiceDesk operations between 07:00 - 18:00 Monday-Friday Provide Licensing and Cloud Provisioning Provide excellent customer service via the telephone, ticketing system more »
ServiceDeskEngineer - £28 – 31K – Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line ServiceDeskEngineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … significant programme of IT improvements for the business.. Key Responsibilities: technical support and resolution for all incidents reported across the group. all incidents and service requests are resolved within the timescales defined in the SLA. servicedesk communications and notifications for service outages to IT users … of Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation. to alerts notified to the ServiceDesk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors. any issues or concerns within more »
ServiceDeskEngineer Opportunity for a ServiceDeskEngineer to join a rapidly growing business in their Durham office. Salary between £23.500-£26,000 depending on experience plus benefits! Apply online or contact Nathan Finlay via/07719051887 Who we are: We look to … up to date technology to businesses to help them with their goals and achieve new heights with bespoke strategies. We're looking for a servicedeskengineer who is passionate about technology with a customer focused attitude. Benefits: Flexible working Private medical care. Unlimited holidays. Electric vehicle … salary sacrifice scheme. Competitive salary. Progression and development opportunities. What will you be doing? As a servicedeskengineer you will be responsible for solutions for our extensive client base and newer members of the internal team. You will be eager to learn and add to current more »
S20, Beighton, Sheffield, South Yorkshire, United Kingdom
Kathryn Hanks Recruitment Ltd
JOB: ServiceDeskEngineer LOCATION: Mosborough/Halfway STATUS: Permanent SALARY: up to £28k dependent upon experience A FULL UK DRIVING LICENCE IS ESSENTIAL FOR THIS ROLE Overview This is an exciting position in a rapidly growing company where you will play a pivotal role in supporting … with the skills needed to progress. Key Responsibilities Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide servicedesk communications and notifications for service outages to IT … users, liaising with suppliers and colleagues Respond to alerts notified to the ServiceDesk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors Escalate any issues or concerns within the company IT service Carry out daily IT support and more »
Whitley Bay, Northumberland, North East, United Kingdom
Searchability (UK) Ltd
Senior ServiceDeskEngineer Opportunity for a Senior ServiceDeskEngineer to join an exciting growing Managed Service Provider in North Shields. Salary between £26,000-£32,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via/07719051887 Who … we are: We are an industry leading service provider going through a period of growth. We manage a nation wide client base and we pride ourselves on providing the highest level of service to our clients. Within this growth phase we're looking for an individual with shared … plus bank holidays and your birthday off! A bi-annual bonus scheme. Private medical care. Competitive salary. What will you be doing? The Senior ServiceDeskEngineer will be joining a team adding the value of their technical skills supporting complex queries. You will help others around more »
Leeds, England, United Kingdom Hybrid / WFH Options
Mastek
L2 Engineer - Technical ServiceDesk Leeds - 2 days to office Rotation 24*7 Shift You will be part of the Technical ServiceDesk which will act as the single point of contact (Level 1 Support) for all technical queries & issues, which will be raised via … the Contact Centre, or directly by Relying Parties (RPs - Other Government Departments & Supporting 3rd Parties). The Technical ServiceDesk will additionally provide a Level 2 Support capability to investigate, diagnose, monitor and resolve alerts and incidents, appropriately escalating activities for onward support from the wider support model. … As an L2 Engineer, you will play a crucial role in providing advanced technical assistance and problem resolution to our clients. You will work closely with L1 Engineers, as well as collaborate with cross-functional teams, to deliver exceptional customer support and maintain the integrity of our products and more »
ServiceDeskEngineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced ServiceDesk Engineers to join a team with a genuine passion for technology. The Role As a ServiceDeskEngineer, you … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »
Wetherby, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
2nd Line ServiceDeskEngineer Opportunity for a 2nd Line ServiceDeskEngineer to join the UK's leading cloud technology managed service provider based near Leeds. Salary between £30,000 and £35,000 depending on experience plus benefits. Who we are: We … are the UK's leading managed service provider helping businesses across the UK implement cloud technologies, security and general support. We're looking for a driven individual who shares the same values for growth and development as us. Benefits: Hybrid working model. 25 days holiday plus bank holidays and more »
My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and … on-the-job training. Due to a huge winning streak of gaining new clients, they're looking to expand their 1st Line ServiceDesk team. Read below to find out more: 1st Line ServiceDeskEngineer Edinburgh/Onsite £20,000 - £26,000 Day-to … Day: Supporting the ServiceDesk in a 1st Line capacity Collaborating with your team and the escalation team to find a resolution for your clients Supporting their growing base of small-to-medium clients Ensuring infrastructure and critical services are running smoothly. Being the first point of contact more »
Employment Type: Permanent
Salary: £20000 - £26000/annum 30 days holiday, pension, discount
IT ServiceDeskEngineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the servicedesk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »
Employment Type: Permanent
Salary: £20000 - £25000/annum 28 days holiday, pension, discount
Middlesbrough, North Yorkshire, North East, United Kingdom
In Technology Group Limited
IT ServiceDeskEngineer Middlesbrough/Onsite £20,000 - £25,000 Are you passionate about IT and ready to embark on an exciting journey with a leading Managed Service Provider? We're working with a prominent Managed Service Provider renowned for delivering exceptional IT solutions … we want to hear from you. Day-to-Day: Offer front-line technical support to end-users, ensuring prompt issue resolution. Collaborate with the servicedesk team to address IT challenges effectively. Contribute to the development of technical documentation. Maintain and support existing IT infrastructure and networks. Tech more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Parkdean Resorts
Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy ServiceDesk supporting our desktop estate and associated services. The role reports directly to the ServiceDesk Manager and will be the first point of contact for our employees' incidents … Ensure all support is logged and managed through ServiceNow., Ensure timely resolution of requests in line with agreed SLAs, Ensure exceptional levels of customer service, Escalate alarms from business systems via our monitoring software, Engage with 3rd line teams and/or external partners to seek advice or escalate … of the Joiners, Movers, Leavers processes and configuring/building of devices. Support with the build of PC's, tablets and mobiles. Support with desk/office setup as needed Ensure that knowledge is shared across 1st and 2nd line Some of the skills and experience we are looking more »
Role: 2nd Line Support Engineer Location: Preston, Lancashire Salary: Up to £32,000 Industry: Logistic/Operations Overview: I am partnered with a national logistics firm in Preston who are in need of a second line engineer to join their busy servicedesk team. This isn … t a general servicedesk, their team are extremely hands on and deal with BAU, infrastructure and projects! Key Responsibilities & Technical Stack * Provide high level technical support to users via phone, email, and in person. * Install, configure, and maintain operating systems and software applications. * Collaborate with other IT … networking including routers and switches - Draytek & Cisco * Server upgrades, installs and decommissioning * Citrix - other virtualisation beneficial - VMWare and Hyper-V * Excellent communication and customer service skills. Benefits: * Competitive salary up to £32,000 per annum. * 2 x year discretionary bonus (5%) * 25 days holiday plus your birthday off * Share more »