Technology ServiceDeskEngineer Hybrid • Epsom| Technology | Permanent | Full Time | Monday - Friday | 37.5 x Hours A Week | Competitive Salary, DOE | Excellent Company Benefits Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to … you have a passion for technology and a drive to make a difference in healthcare? Are you relentlessly getting to the bottom of Technology ServiceDeskEngineer how things work and solving problems at the core? Join Nuffield Health, where your expertise as a will play a … provide you with the support and opportunities to build a rewarding career while making a positive impact on people's lives. As a Technology ServiceDeskEngineer reporting to the ServiceDesk Manager, you will be part of a dynamic team responsible for providing exceptional more »
ServiceDeskEngineer (1st line/2nd line) Oxford - Onsite Up to £28k + Benefits Join a multiple award winning Microsoft Solutions Partners who have gained credible praise for their commitment to customer satisfaction across the UK. As a personable and dynamic ServicedeskEngineer you will be based on site in Oxford, providing top-notch 1st/2nd line support and contributing to the success of the service delivery team. As the successful ServiceDeskEngineer you will have: Experience as a ServiceDesk engineer (1st/2nd line … of Raid configurations, iLO, on servers. Active Directory configure new users, new OUs, configure sites and services, resolve issues. DNS Firewalls As the successful ServiceDeskEngineer you will be responsible for: Provide technical software, hardware and network problem resolution onsite to client. Performing problem diagnosis and more »
Job title – 3rd Line ServiceDeskEngineer Location – Epsom, KT17 4NL Salary – £40,000 - £50,000 per annum Duration – Perm/Full-time A hugely successful and highly regarded organisation within the financial services sector is looking for a 3rd Line ServiceDesk Technician to … lots more. You will be providing IT support for internal users and participating in IT projects. This role would suit an experienced 3rd Line Engineer who has worked in a formal servicedesk environment, who is looking to progress their career in a fantastic working environment. As … 3rd Line ServiceDesk Technician, your responsibilities will include: Handling incoming requests and changes to the ServiceDesk & Cyber Security team via telephone, e-mail, and ticketing system, to provide resolution of end user issues within SLAs. Assisting 1st & 2nd line Engineers in escalated incidents by more »
ServiceDeskEngineer (2nd line Windows O365) Epsom to £40k Do you have a good knowledge of Windows and Office 365 combined with customer support skills? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. As … a ServiceDeskEngineer you will provide 2nd line support to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd line team. Some of … ll be based full time in the Epsom office (with flexibility around start and finish times). Requirements: You have experience working in a servicedesk environment in a 2nd line support function You have a strong knowledge of Windows, O365, Active Directory and Microsoft Exchange You have more »
ServiceDeskEngineer – Azure Our client is urgently looking for an experienced ServiceDeskEngineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out … parking, referral scheme, discounts on tech, perks and rewards, medical schemes (virtual GP, mental health wellbeing, physiotherapy etc), social events and many more perks! ServiceDeskEngineer – Key Skills: Experience of supporting users on M365, Azure, Business Applications, and non-Microsoft products. Good working experience of supporting … SharePoint, OneDrive, Teams etc) Experience of working in a similar helpdesk environment Knowledge of Azure Active Directory & Active Directory Knowledge of Microsoft Business Applications ServiceDeskEngineer – Azure Due to the volume of applications received for positions, it will not be possible to respond to all applications more »
Farnham, Surrey, United Kingdom Hybrid / WFH Options
Zenzero Solutions
ServiceDeskEngineer Hybrid – 3 days office/2 days at home Our client is looking for ServiceDesk Engineers to help support their clients with the continuous provision of their services. This is a key role in their company and a great entry point … to their business to build and grow your career. The ServiceDeskEngineer role is critical to ensure the effective and continuous provision of servicedesk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services, and … platforms. You will work with the Lifecycle Coordinator(s) and ServiceDesk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. A typical day involves: Answer phone calls from end-users and working to resolve issues more »
Onsite ServiceDeskEngineer - £26,000 + Excellent Benefits A multi-award-winning MSP is looking to onboard a ServiceDeskEngineer, you will be dedicated to a client site in Oxford, providing technical software, hardware, and network problem resolution onsite to our client. … Office 365-based email, PC/Server Hardware, AD, DNS, and Firewalls. Package: £24,000/£26,000 Basic Salary + Excellent Benefits Onsite ServiceDeskEngineer - £26,000 + Excellent Benefits more »
ServiceDeskEngineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) As ServiceDeskEngineer, You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. A true Generalist role, this will predominantly be 2nd line activities, however, is still very much … structured training provided with the objective of holding the following vendor certifications (CCNA/VCP/NCDA) in first 12 months. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority of incoming tickets (incident, problem, request) Manage your daily schedule by working through servicemore »
Exciting Job Opportunity Available! Are you a skilled Second Line ServiceDeskEngineer looking for a dynamic role? Our client, a prominent IT firm, is actively seeking talented individuals to join their team. If you have a passion for top-notch customer service and expertise in … Microsoft 365, Windows Servers, and more, this role could be perfect for you! Position: Second Line ServiceDeskEngineer Location: On-site Schedule: Full-time, 5 days a week Key Requirements: Minimum 1 year MSP experience 1-2 years of PSA experience, preferably with HaloPSA Proficient in … Provide second line technical support to clients Utilize PSA tools for ticket management Troubleshoot and resolve technical issues efficiently Collaborate with the team for service improvement Assist with device deployment and advanced technical tasks Conduct hardware repairs as needed Benefits: Competitive salary package Professional development opportunities Collaborative work environment more »
Overview of the role: We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who … wants to come join an outgoing servicedesk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to progress your career. There is an on-call expectation with this role of … house teams tailor our services to suit every clients unique requirements and drive business growth.? Through comprehensive offerings, broad technical knowledge and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Benefits of working for more »
Overview 83zero is partnering with one of Microsoft's most recognized partners in the UK, which is looking for a 2nd Line Technical Support Engineer to join their Managed Services team, on a hybrid basis in Reading. Our client is regarded highly in the Microsoft Partner eco-system and … has won several awards from Great Places to Work in the UK. They're offering an exciting opportunity for an Engineer from a ServiceDesk, Managed Services, or Technical Support background to join their growing team, What's in it for you? £25,000 - £30,000 starting … and support requests escalated by customers. Escalating issues where appropriate Logging and keeping records of customer queries To maintain a high degree of customer service for all support queries and adhere to all service management principles Publishing support documentation to assist staff with requests for information & provide staff more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Overview 83zero is partnering with one of Microsoft's most recognized partners in the UK, which is looking for a 2nd Line Technical Support Engineer to join their Managed Services team, on a hybrid basis in Reading. Our client is regarded highly in the Microsoft Partner eco-system and … has won several awards from Great Places to Work in the UK. They're offering an exciting opportunity for an Engineer from a ServiceDesk, Managed Services, or Technical Support background to join their growing team, What's in it for you? £25,000 - £30,000 starting … and support requests escalated by customers. Escalating issues where appropriate Logging and keeping records of customer queries To maintain a high degree of customer service for all support queries and adhere to all service management principles Publishing support documentation to assist staff with requests for information & provide staff more »