Customer Support Engineer, 1st Line Support, Service Desk
Belfast, County Antrim, United Kingdom
People Source Consulting
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday
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