1 to 25 of 48 Service Desk Engineer Jobs in the UK excluding London

Role: Service Desk Engineer Location: Bristol Salary: £25,000 - £30,000 This is a fantastic opportunity for any MSP Engineers in Bristol. You will have the chance to work on Projects, Cyber Security and Networking Infrastructure. This is for a MSP in the area growing really fast more »

CNC Service Engineer - Desk based Are you the right candidate for this opportunity Make sure to read the full description below. £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do more »

We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a … ticket management system • Update the internal knowledgebase with issue resolution details • Mentor and assist junior team members Skills & Experience • Good communication, documentation and customer service skills • Experience of supporting the following: • Microsoft server operating systems • Microsoft Exchange • Microsoft Active Directory • VMware and/or Microsoft Hyper-V (VMware preferred more »

Job Description: Senior service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri – 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As … part of the service desk team, you will be responsible for providing high-level technical support for client issues that have been escalated by the 1st and 2nd Line Service Desk Engineers. You will work with a variety of technologies and join our friendly, supportive team … as a key member of the Service Desk. The role involves maintaining, troubleshooting, and repairing IT infrastructure, cloud, hardware, software, and networking systems for clients. Qualifications A bachelor's degree in computer science, Information Technology, or equivalent work experience Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking more »

Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you … wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure … user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working more »

1st Line Service Desk | Up to £25k |Bristol The Company They are a rapidly expanding MSP based in Bristol that work with high street brands, charities and other well known businesses to provide high quality IT support services and consultancy. It is a fast paced and fun environment … to work in with plenty of room for progression. The Role You will be part of a the service desk team, dealing with phone calls, emails and all other communications are answered in an efficient and professional manner, this will help develop customer service skills. As well … issues and to build, install and configure computer hardware. Requirements Valid UK Drivers license and car Minimum 1 year MSP experience Skills Exemplary customer service skills Prior service desk experience Office 365 Laptop/PC repair and diagnostics Even if you don't tick every box, please more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »

We have an exciting opportunity for a 2nd Line Service Desk Engineer to join a growing UK-based IT Service Provider on a permanent basis. They are a trusted provider that have built a brand with integrity, offering clients a range of support solutions including; Strategic … be genuine career development prospects for the right individuals to progress within the business and they continue to scale and grow. Duties for the Service Desk Engineer will include: Configure, support and maintain hardware and software solutions for the business and its clients including Microsoft Windows more »

Service Desk Engineer The Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. You will provide exceptional standards of support to customers, across a variety of products, services and platforms. You will … work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience. Responsibilities: Answer phone calls from end-users and working to resolve issues, on first contact, where possible. Work … verbal communication is professional and meets our standards. Ensure appropriate adherence to performance targets including KPIs and SLAs. Build excellent working relationships within the Service Desk team(s), with other teams within the Managed Services Department, as well as within the wider organisation. Work with Team Managers, Team more »

L2 Engineer - Technical Service Desk Leeds - 2 days to office Rotation 24*7 Shift You will be part of the Technical Service Desk which will act as the single point of contact (Level 1 Support) for all technical queries & issues, which will be raised via … the Contact Centre, or directly by Relying Parties (RPs - Other Government Departments & Supporting 3rd Parties). The Technical Service Desk will additionally provide a Level 2 Support capability to investigate, diagnose, monitor and resolve alerts and incidents, appropriately escalating activities for onward support from the wider support model. … As an L2 Engineer, you will play a crucial role in providing advanced technical assistance and problem resolution to our clients. You will work closely with L1 Engineers, as well as collaborate with cross-functional teams, to deliver exceptional customer support and maintain the integrity of our products and more »

Parkdean Resorts are seeking a career minded, professional and confident IT analyst to support our busy Service Desk supporting our desktop estate and associated services. The role reports directly to the Service Desk Manager and will be the first point of contact for our employees’ incidents … Ensure all support is logged and managed through ServiceNow., Ensure timely resolution of requests in line with agreed SLAs, Ensure exceptional levels of customer service, Escalate alarms from business systems via our monitoring software, Engage with 3rd line teams and/or external partners to seek advice or escalate … of the Joiners, Movers, Leavers processes and configuring/building of devices. Support with the build of PC’s, tablets and mobiles. Support with desk/office setup as needed Ensure that knowledge is shared across 1st and 2nd line Some of the skills and experience we are looking more »

We are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. … ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The Service Desk Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving … escalated end-user help requests within established SLAs and supporting Level Service Desk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop more »

We are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. The company encourages progression within and create a personal roadmap upon joining to ensure it's clear what you need to do to progress. … ONLY apply if you can commute to Portishead on a regular basis Alongside a salary up to £38,000. Your role will involve, The Service Desk Engineer's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving … escalated end-user help requests within established SLAs and supporting Level Service Desk Technicians with training, guidance and escalations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop more »

JOB: Service Desk Engineer LOCATION: Mosborough/Halfway STATUS: Permanent SALARY: up to £28k dependent upon experience A FULL UK DRIVING LICENCE IS ESSENTIAL FOR THIS ROLE Overview This is an exciting position in a rapidly growing company where you will play a pivotal role in supporting … with the skills needed to progress. Key Responsibilities Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT … users, liaising with suppliers and colleagues Respond to alerts notified to the Service Desk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors Escalate any issues or concerns within the company IT service Carry out daily IT support and more »

Service Desk Engineer Are you ready to embark on an exhilarating journey in the world of IT support? Look no further! With over 25 years of unparalleled expertise in our sector, our company is one of the main leaders in an ever growing industry. We're seeking … a passionate and dedicated Service Desk Engineer to join our team and elevate our commitment to excellence! The Benefits We Offer A competitive salary starting at £25,000 with shift allowance and further benefits 25 days annual holiday, bank holidays and birthday off Development through the company … scheme Income protection and life assurance policies Tax free childcare scheme and eye care for staff Company pension Key Responsibilities As part of our service desk you will be our first line of response, liaising with our staff to ensure that they have the support needed to assist more »

Service Desk Engineer - £28 - 31K - Sheffield An established client of ours in the Technology sector are looking for a 1st/2nd line Service Desk Engineer to join their internal IT department, on a permanent basis. The successful candidate will provide IT support to … of IT improvements for the business.. Key Responsibilities: Provide technical support and resolution for all incidents reported across the group. Ensure all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT … Windows Server 2008 upwards, Exchange 13/Office365, Active Directory, VMWare/Hyper-V, Laptop/desktop installation. Respond to alerts notified to the Service Desk from monitoring tools, ensuring these are assigned to and resolved by the correct support teams or vendors. Escalate any issues or concerns more »

CNC Service Engineer - Desk based £40,000 - £50,000 Per Annum + Training + Progression + 10% Bonus Monday - Friday, 40 hours Daventry Commutable from Rugby, Northampton, Banbury, Southam, Towcester Do you have experience servicing CNC or automation/robotic machinery? Are you looking for a local … an excellent benefits package, training and progression opportunities, and great work-life balance hours? Due to growth, my client is looking for a CNC Service Desk Technician to join their skilled team. The company are a highly respected global manufacturer of specialist CNC machinery, and they are able … package, including a yearly 10% bonus, with opportunity for training and progression among the rapidly growing team. This role would suit anyone with CNC service experience looking for an office-based role offering great working hours and an excellent benefits package. For more information, please click apply and contact more »

1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. … support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately … manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy more »

Service Desk Engineer Do you want to work for a world class sports team as they embark on a very exciting journey? A brand new and exciting role has arisen for a Service Desk Engineer to join a globally recognised sports team from their … United Kingdom hub based from Milton Keynes. As the Service Desk Engineer you will be helping to support and grow out their Technology hub as they enter a very exciting period of transformation. You will be expected to have 3-4 years’ experience of Windows Server, Office … and CISCO. This is a brilliant opportunity for a Service Desk Engineer to learn a wide range of new skills and technologies that are only specific to the field that this sports team are part of. As the Service Desk Engineer, you will help more »

dynamic and ever-changing IT and Technical Support organisation in the Brighton area. My client is looking for an experienced 1st Line IT Support Engineer to join their busy and growing Service Desk team. The successful person for this role will become an integral part of the … Service Desk Team and will be looking to grow your IT Support career in the future. The role is to provide mainly but mainly 1st Line support but also handling some 2nd Line queries, to a mix of national and international customers while providing an outstanding level of … progress your career within IT Support. The role is currently office based, but there may be an opportunity if desired to become an IT Engineer and be field based. A driving license is preferred but not essential. Please note; this role is based in the office 5 days a more »

We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a … ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team members Skills & Experience * Good communication, documentation and customer service skills * Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred more »

We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis. This role will be hybrid working. Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle Salary: £30,000 p.a … ticket management system * Update the internal knowledgebase with issue resolution details * Mentor and assist junior team members Skills & Experience * Good communication, documentation and customer service skills * Experience of supporting the following: * Microsoft server operating systems * Microsoft Exchange * Microsoft Active Directory * VMware and/or Microsoft Hyper-V (VMware preferred more »

My client is a Yorkshire-bred Managed Service Provider who has been successfully supporting small-to-medium local businesses for over 30 years. They rank highly with customer satisfaction and staff satisfaction. They have a plethora of development opportunities for their staff ranging from paid-for certified qualifications and … on-the-job training. Due to a huge winning streak of gaining new clients, they're looking to expand their 1st Line Service Desk team. Read below to find out more: 1st Line Service Desk Engineer Edinburgh/Onsite £20,000 - £26,000 Day-to … Day: Supporting the Service Desk in a 1st Line capacity Collaborating with your team and the escalation team to find a resolution for your clients Supporting their growing base of small-to-medium clients Ensuring infrastructure and critical services are running smoothly. Being the first point of contact more »

1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per annum, dependant on experience. … support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and e-communication methods to accurately … manage customer/stakeholder expectations and conduct your role duties to a high standard. Company + Benefits Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy more »