Service Desk Team Lead
England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DP World
DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations … improving service delivery processes. By leveraging their technical expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide … leadership and guidance to the service desk team, ensuring that team members are motivated, engaged, and performing at their best. Conduct regular team meetings, one-on-one sessions, and performance evaluations to assess team performance and provide feedback more »
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