4 Service Desk Team Leader Jobs in the UK with Remote Work Options

DP World are currently recruiting for a Service Desk Team Leader on a remote basis in the UK or Ireland . This role is responsible for overseeing the team, implementing best practices to optimize service desk operations … improving service delivery processes. By leveraging their technical expertise and leadership skills, the Service Desk Team Leader contributes to the overall success of the organization by delivering exceptional customer service and enhancing the customer experience About the Role: Provide … leadership and guidance to the service desk team, ensuring that team members are motivated, engaged, and performing at their best. Conduct regular team meetings, one-on-one sessions, and performance evaluations to assess team performance and provide feedback more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be … a key point of contact for initial escalation for all Service Desk Team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be … a key point of contact for initial escalation for all Service Desk Team members for Technical and non-technical queries. Work proactively to ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities more »

Service Desk Team Lead Salary up to £35k per annum + Bonus Jarrow - Hybrid working (1/6 weekends) TechNet is currently partnered with a leading global components manufacturer and distributor. The company is going through a growth period with a … relatively green IT team that is readily expanding. This exciting opportunity to join a rapidly expanding company will see you lead a team of 6 on the service desk for the APAC region. Some of what you will be doing: Managing a … team of 6 providing leadership and hands-on technical support Acting as incident manager as and when required and supporting the IT function. Mentoring, Coaching, management support and development including performance reviews, evaluations and reporting of individual KPIs Collaborate with all service desk managers more »