8 Service Desk Team Leader Jobs with Remote Work Options

experienced sustained, organic growth, with turnover increasing by 80% over the last six years. We believe this reflects the level of our client service, the culture within the firm and our progressive outlook. Responsible for providing effective leadership to the IT service desk team … meet business needs and delivering timely and effective technical support to end-users. The role requires the ability to manage and motivate a team of IT service desk technicians to meet the company's IT service delivery objectives. To co-ordinate internal … support and external service providers and ensure effective communication on all matters relating to the systems, delivery, availability, and satisfaction of customer service requirements. Duties and Responsibilities Lead and manage a team of IT service desk technicians providing technical support more »

IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive … in an environment where you can make a significant impact? We're seeking a talented individual to join our clients team as an IT Service Desk Lead. Our client prioritize excellence … in IT service delivery to meet the evolving needs of their business and ensure unparalleled support for our end-users. As a leader in their industry, they are committed to fostering innovation and maintaining high standards of performance. As the IT Service Desk more »

will not be expected to work more than 5 days a week. We are currently looking for an IT enthusiast to join our Service Desk team. … The successful individual will be responsible for the smooth operation of a front-line IT support team alongside another team leader, ensuring customer service requests, incidents, including Major Incident process and SOC/NOC process are managed and solutions implemented to deliver a … ITIL Qualification (working in an ITIL environment) Fluent English (spoken and written). Additional languages are desirable. Previous experience as a team leader in a similar role Experience managing the Major Incident process IT technical support experience Strong technical knowledge in a support function Experienced in employee more »

than just a benefits platform - we're a diverse and inclusive community of passionate individuals dedicated to reshaping employee engagement. At Zest, every team member is valued and respected, contributing to our vibrant company culture where every voice matters. Our goal is to create a workplace where employee … perks and our staff is supported in delivering our innovative technology to lead a new era of employee engagement. Join our award winning team as we pioneer the "technology of benefits," partnering with employers to craft personalised benefits packages that resonate with the diverse needs of their workforce. … are resolved efficiently. They prioritise tickets, manage workflows and provide guidance and support to their team members. Additionally, the Team Leader is involved in reporting on both team and operational performance metrics, identifying areas for improvement and implementing strategies to enhance service more »

Service Desk Team Leader | Remote | £50,000 | I have the pleasure of working with a technology partner who specialise in working with those in the Health Sector. They are looking for a Service Desk Team Leader to join their team and ultimately be part of the future of the business. The role has come around due to organic growth within the wider business which is great news for you. Your role will be pivotal in building out technical platforms for both clients and … their Lincolnshire office, with all travel expensed alongside a salary of up to £50,000. You will be involved with leading a dynamic team, using your technical expertise and having strong ITIL knowledge to inform your decisions. Your role will involve, Managing the First Line and Second Line more »

IT Support Team Lead/Technical Engineer Team Leader. Pay up to £50,000 (depending on experience) Hybrid working Based in the City of London Managed Service Provider background (preferred) Our client, an awarding with IT MSP based in the heart of the city … of London. They are responsible for supporting some of London's top financial clients. They are looking for an experience IT Support Team Lead to come and join their team and eventually take responsibility for a team of excellent engineers. Whilst reporting into the … key issues and handling VIP communications and issues from our Relationship management team. Key Skills and Experience: Experience in a similar Team Leader role, managing Helpdesk/Service Desk engineers. Previous experience as a hands-on technical engineer/2 nd line Engineer more »

Please note that this is a Global role and will at times require you to work between the hours of 7am and 7pm. During unsociable hours you will work from home and during regular shifts you will be expected to more »

Please note that this is a Global role and will at times require you to work between the hours of 7am and 7pm. During unsociable hours you will work from home and during regular shifts you will be expected to more »