101 to 125 of 127 Service Management Jobs in England with Remote Work Options

expanding IT services division as they expand their portfolio of services. The role: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Incident, Problem and Request Management processes are crucial … to the success of the role To support and enforce the IT Incident, Problem Management and Request function to implement industry standard ITIL procedures and best practices to help recover from the outages which disrupt business functions Essential experience: Solid and recent experience in a IT Incident, Problem & Request … or HALO is essential IT professional experience handling major incidents Experience in running a War Room during a crisis or major incident Strong customer service orientation, excellent communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment more »

Attribute maintenance, Workflow, Modeller, utilising Knowlys and Widgets), Financials (Core, FIC, FAs and YE), Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management), Financial Planner, Resource Planning, Project Costing and Billing, Expenses, Human Resources. Prior experience of interfacing systems with an ERP using ETL, XMLs, and APIs. … experience working with SPS software. Experience using MS SQL and running TSQL queries and updates. Experience Training Users. Understanding of working within industry-standard service management methods such as ITIL. Desirable: Degree in Computer Science (Or Advanced ERP experience). A good grasp of accounting principles and sales … and systems and introduce efficiencies. Ability to work to tight deadlines and deliver project requirements. Good presentation skills. Desirable: Familiar with Unit4 Financial Performance Management (OCRA). Good understanding of creating, managing, and migrating AMC, Mobile Apps, ARC and Worderator reports. Keeping up to date with the latest technologies more »

Salesforce Consultant/Developer - Service and Sales Cloud Rate (Outside IR35) 6+6 Month Contract Remote Working You will be joining an award winning and well established global SaaS based business. As the Salesforce Consultant, you will be working within a highly experienced product team, making high level improvements, changes … and features across Service, Sales and Experience Cloud platforms. Project Work: Implementation work, across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visualforce, Apex coding. Design and delivery of a Knowledge Centric Service (KCS) application. Used for monitoring of Knowledge Articles and Case … Management. Core development work using custom objects, permission sets, reports, dashboards, and flows. Requirements: Must have Development level experience across Service Cloud, Experience Cloud and Sales Cloud environments using Lightning Web Components, Visual Force, Apex coding, Screen based flows, External Services and Apex calls. Strong working experience with KCS more »

IT Project Manager (Hybrid/Flexible) We are currently recruiting for a Project Manager to join the IT Management Team in a public sector organisation to support in the planning, implementation, and completion of varied projects. This is a permanent position which offers hybrid working. Your Company A Government … proficiency and productivity across the organisation with its main headquarters being based in Eastleigh. Your Role You will work as part of the IT Management team reporting into the Business Operations Manager. You will help support and provide clarity to key projects across the business, alongside working with internal … stakeholders to ensure all aspects of the projects are identified. You will be looking to implement IT training systems and implement IT Service Management tools. Daily duties and responsibilities include collecting, comparing, and evaluating project data allowing a thorough review of project performance; You will also provide guidance more »

expanding IT services division as they expand their portfolio of services. Role purpose: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Change and Configuration Management processes are crucial to … the success of the role To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CIs, and effect system changes smoothly Experience required: Significant and recent experience in a IT Change & Configuration Manager role Familiarity with helpdesk ticketing systems (ITSM tools) Experience of ITSM … HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and stakeholders in a fast-paced environment more »

DellEMC and MS File Servers Support new client onboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify … maintain updated records. Help support Major Incidents to ensure they are managed closely from initial response to resolution, including timely communications. Take ownership of Service Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other … internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use, and learn new technologies or processes. Demonstrates more »

Strong Microsoft Office 365 administration skills, including hybrid Azure deployments. - Extensive hands-on experience in Microsoft Windows network skills including Microsoft AD, Group Policy management, security, DNS, DHCP, DFS, RDP, and other Windows services. - Understanding of complex WAN and LAN topologies, Cisco/Meraki Switch configurations. - Extensive experience managing … Experience managing cyber security estates, overseeing external penetration assessments and vulnerability assessments. **Preferred Qualifications:** - Experience in private and public cloud datacentre management. - Level 3 Service Management Framework qualification and knowledge of ITIL. - Relevant technical certifications. **About the Company:** Our client prides itself on innovation, excellence, and fostering a more »

the UK without sponsorship Salary: £45,000 - £55,000 The Role: Overseeing all aspects of the Application Support Team Working closely with the Product Management Team Coaching and developing the Application Support Analysts Building strong Stakeholder relationships with end users Provide others with constructive, unambiguous feedback to improve performance … Application Support Manager Requirements: Excellent understanding of ITIL service management processes Proven ability to manage a high workload and multiple priorities whilst meeting deadlines Experience of communicating clearly, with the ability to adapt your communication style for different groups Demonstrable skills in technical hands on management, critical … with Salesforce Commerce Cloud (SFCC), Dynamic 365, File Manager Pro, Galaxy Ticketing, Microsoft BC or any equivalent applications. Application Support Manager Desirable's: Project Management experience ISTQB qualification Previously worked for a big organisation ITIL | Azure | SFCC | Dynamic 365 | Galaxy Ticketing | Microsoft BC | File Manger Pro | Data Warehousing | Hybrid more »

planned changes take their feedback into account, and that they are kept informed of change roadmaps Essential Administration or super-user experience of CRM, Service management or ERP systems Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve … excellent attention to detail Active listener – with strong telephone-based skills Keen to progress and learn e.g. reporting or development Team player Good time-management skills Benefits We’re bold and brave when it comes to transforming business operations. Together, we achieve more for our customers, each other and more »

the Systems Safety and Environmental Engineering Manager, and working directly for the E-7 Wedgetail Lead Safety Engineer, you will undertake development and in-service System Safety activities in support of the UK MOD customer and the UK and US-based suppliers of the Wedgetail weapon system Airborne Mission … systems. Previous industry Safety Engineering experience in the Military Air environment. This should include application of Def Stan 00-056. Experience developing Safety Management Systems and in-service management of Safety Cases, and Hazard Logs. Experience with the use of common safety tools, such as CASSANDRA more »

the Products. Partner with other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural more »

Right to Work in the UK without company sponsorship. In this role you will be responsible for the following: - Creating and managing a complex service model that delivers data timely and accurately to a wide variety of stakeholders and downstream consuming applications and services. Defining and managing the cost … and scalable data pipelines, connecting diverse data sources to consolidated repositories. Extensive experience and expertise of data modelling approaches. Experience of designing and overseeing service management models as they relate to managed instances of the data platform and data-as-a-service solutions. Experience of working with … they celebrate diversity, and they are committed to creating an inclusive work environment for all employees. KEYWORDS Head of Data Engineering, Data Engineering, Data Service Model, Data Platforms, Data Models, Data Architecture, Data Integration, DIAS, Microsoft Azure, Azure DB, Data Lakes, Azure Synapse, Power BI, Azure Data Factory, SQL more »

the delivery of digital services for connected roads, smart cities and future. I am looking for a graduate that would be interested in project management, thought leadership, consultancy, design, testing, commissioning and supervision, applied across the full lifecycle of digital projects. Role Digital Graduate, ideally based in the Birmingham … a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology IT Service Management Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation more »

the delivery of digital services for connected roads, smart cities and future. I am looking for a graduate that would be interested in project management, thought leadership, consultancy, design, testing, commissioning and supervision, applied across the full lifecycle of digital projects. Role Digital Graduate, ideally based in the Birmingham … a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology IT Service Management Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation more »

business units. Previously, their IT functions operated independently, but a business transformation has brought these teams together to form a collaborative and streamlined shared service environment. Due to these positive changes, we are looking for a Power App Developer to join their growing solutions design team. As a Power … App Developer, you'll play a key role in all projects. An upgrade of their Document Management System following the recent merger, migrating from SharePoint 2019 to online, and modernising legacy paper-based processes with Power Apps. There is a long list of projects to keep you busy :) This … ensuring adherence to ICT policy and best practices. Develop new Power Automate workflows and integrate them with external toolsets. Liaise with colleagues internationally for service management purposes and ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power more »

business units. Previously, their IT functions operated independently, but a business transformation has brought these teams together to form a collaborative and streamlined shared service environment. Due to these positive changes, we are looking for a Power App Developer to join their growing solutions design team. As a Power … App Developer, you'll play a key role in all projects. An upgrade of their Document Management System following the recent merger, migrating from SharePoint 2019 to online, and modernising legacy paper-based processes with Power Apps. There is a long list of projects to keep you busy :) This … ensuring adherence to ICT policy and best practices. Develop new Power Automate workflows and integrate them with external toolsets. Liaise with colleagues internationally for service management purposes and ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power more »

business units. Previously, their IT functions operated independently, but a business transformation has brought these teams together to form a collaborative and streamlined shared service environment. Due to these positive changes, we are looking for a Power App Developer to join their growing solutions design team. As a Power … App Developer, you'll play a key role in all projects. An upgrade of their Document Management System following the recent merger, migrating from SharePoint 2019 to online, and modernising legacy paper-based processes with Power Apps. There is a long list of projects to keep you busy :) This … ensuring adherence to ICT policy and best practices. Develop new Power Automate workflows and integrate them with external toolsets. Liaise with colleagues internationally for service management purposes and ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power more »

business units. Previously, their IT functions operated independently, but a business transformation has brought these teams together to form a collaborative and streamlined shared service environment. Due to these positive changes, we are looking for a Power App Developer to join their growing solutions design team. As a Power … App Developer, you'll play a key role in all projects. An upgrade of their Document Management System following the recent merger, migrating from SharePoint 2019 to online, and modernising legacy paper-based processes with Power Apps. There is a long list of projects to keep you busy :) This … ensuring adherence to ICT policy and best practices. Develop new Power Automate workflows and integrate them with external toolsets. Liaise with colleagues internationally for service management purposes and ongoing relationship management. Skills and Competencies: Proficiency in Microsoft 365, Power Platform, and SharePoint Online. Experience with Power Apps, Power more »

You will be working on a product which supports the delivery of sexual health services in the UK. This includes building a complete business management system which supports administrative, clinical and service management functions along with additional patient facing technologies including patient kiosks and online systems. You more »

stakeholders in terms of technology. '€¢Possesses a broad knowledge of solution areas such as transformation and migration, security, business analysis, applications, integration and infrastructure, service management, including trends in the current marketplace and understands how these interact to arrive at a solution. '€¢Expert in using architectural principles and … leading technology supplier and their products. About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right … whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions more »

team. As a key member of the team, reporting to the Head of Cloud Services, the Senior Cloud Solutions Engineer will be responsible for service design, deployment, and support for customers across various virtualization technologies solutions. Additionally, this role will involve supporting existing infrastructure upgrades and operating in a … wider operational arena. Primary Responsibilities: Deploy and build new customer solutions, integrating them into customer networks and managing data migration. Conduct technical acceptance into service for new customers, including setting up and testing monitoring and alerting platforms. Maintain documentation to required standards and provide consultancy low-level designs for …/vCenter systems and supporting components. Knowledge of server hardware, networking, and Windows operating environment design and support. Familiarity with ITIL, security principles, and service management documentation. Excellent communication skills and the ability to work independently and as part of a team. While formal education qualifications are advantageous more »

a strategic Procurement hire into our market leading financial organisation. You'll work under the Technology division but be instrumental in supporting all vendor management & procurement activities across the IT landscape. As part of this team, you'll face off to key stakeholders within SaaS, Cloud, Infrastructure, Operations & the … role are as follows: You will have complete responsibility for ensuring the tech vendors & IT supply chain are managed effectively. Ongoing assistance with the management of the end-to-end Third-Party life cycle, including sourcing, contracting, ongoing supplier relationship management and offboarding activities when necessary. Work closely … Extensive exposure to a broad range of technical software vendors, SaaS, Hardware & Cloud partners. Skilled in Sourcing & Procurement of services and products. Strong Vendor & Service Management working towards or interested to receive training in CIPS certification. Banking or Trading experience is highly desirable. Can start within 2 to more »

technology developments and research emerging cyber threats. - Plan and test disaster recovery, business continuity, and create contingency plans. - Monitor systems logs, identity and access management, API security, and software libraries. - Maintain security systems, conduct security training, and utilize advanced analytic tools. - Conduct phishing simulations, internal audits, and investigate security … etc. Managing Compliance, Quality, and Risk:- Implement internal and external audit requirements and maintain accurate process maps. - Ensure compliance with ISO27001, Cyber Essentials Plus, Service Management, and internal governance. Other Responsibilities: - Adhere to Financial Conduct Authority Individual Conduct Rules. Experience and Qualifications: - At Least 5 years experience in more »

inside IR35 and paying £500 per day with flexible, hybrid, working in central London. You'll be supporting and developing the Atlassian solution (Jira, Service Management and Confluence), leading the data centre upgrade and supporting the production environment. You'll need a deep understanding of Atlassian tools, plug more »

Experience of dealing with systematic and process issues, analysing complex data to report back to both technical and non-technical staff root cause. Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues. Desirable Experience of healthcare environments. Proven experience in the development of … technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications. Desirable ITIL Foundation Certificate in IT Service Management. Customer Service Qualifications or training. Training and experience of data analysis. Special Skills and Knowledge Essential Demonstrable skills in the use of … implementations. Experience of healthcare environments. Proven experience in the development of computer based solutions. Experience of working within systems development environments. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »