96 Permanent Service Management Jobs in London

turn-key services to the highest profile developments throughout the UK. Job Summary An opportunity has arisen for an enthusiastic and self-motivated IT Service Desk Technician to proactively build business within the Residential Property Sector. David Phillips currently provides furnishing services across the whole sector, working with Estate … an opportunity for a solution-minded individual to work for an exciting, expanding IT team at David Phillips Group, the UK's premier furnishing service for landlords, agents, developers and individuals. We are currently in the process of a digital-first transformation of the business and are seeking a … motivated IT Service Desk Technician who has a keen attention to detail and an ability to think creatively. The role requires someone who can provide frontline user support and training on multiple systems as required. This role will involve working with users in all departments across the business and more »

Mandatory Skills - Jira, APM and Automation tools knowledge. Working very closely with the InternalIT, Infrastructure and tribe DevOps teams to provide: o Incident ticket management, escalations and stakeholder communications during an incident: primarily to support the Marco Polo production application. o Including proficient, and experienced management of critical … and call the right support teams when the issue cannot be directly resolved. o Work with IT teams, to identify solutions and support excellent service quality in the non-functional area, with an aim to have first class resilience, reliability and stability of the service. o Review/assess … monitoring and alerting implementations, with the tribe SMEs, to ensure the operational state of the service is visible at all times. o Build, review and improve service level reporting and quality metrics (through incident metrics/reviews). o Work with the tribes to coordinate and lead Service more »

Attribute maintenance, Workflow, Modeller, utilising Knowlys and Widgets), Financials (Core, FIC, FAs and YE), Logistics (Purchase Orders, Sales Orders and invoicing, Product and Inventory Management), Financial Planner, Resource Planning, Project Costing and Billing, Expenses, Human Resources. Prior experience of interfacing systems with an ERP using ETL, XMLs, and APIs. … experience working with SPS software. Experience using MS SQL and running TSQL queries and updates. Experience Training Users. Understanding of working within industry-standard service management methods such as ITIL. Desirable: Degree in Computer Science (Or Advanced ERP experience). A good grasp of accounting principles and sales … and systems and introduce efficiencies. Ability to work to tight deadlines and deliver project requirements. Good presentation skills. Desirable: Familiar with Unit4 Financial Performance Management (OCRA). Good understanding of creating, managing, and migrating AMC, Mobile Apps, ARC and Worderator reports. Keeping up to date with the latest technologies more »

DellEMC and MS File Servers Support new client onboarding activities from the project stage into business as usual. Support the implementation, configuration and ongoing management of the monitoring solution. Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify … maintain updated records. Help support Major Incidents to ensure they are managed closely from initial response to resolution, including timely communications. Take ownership of Service Requests to fulfil these quickly and maintain up to date/accurate records. Support ongoing version releases, including testing and deployments. Collaborate with other … internal or external) Experience with Nutanix is preferable Experience with hardware installation, racking and stacking. ITIL Training & Certification would be preferable Experience in using Service Management ticketing systems. Good analysis, troubleshooting and fault-finding skills. Good technical aptitude to understand, use, and learn new technologies or processes. Demonstrates more »

for learning and certification through internal and partner led programmes. Client engagements give you the opportunity to work with our leadership and experienced consulting management, where you can learn from them, challenge them and accelerate your hands-on experience, delivery capability and industry insights. You'll learn how we … transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to … to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To more »

an outstanding understanding of their chosen line of business, an unrivalled track record and a solid balance sheet. Their expertise in the evaluation and management of risk is unparalleled within the industry. They are amid an IT transformation and shifting towards a Product-centric operating model whilst increasing the … maturity of the IT Service Management capabilities. This new role will be a crucial part of the team, facilitating positive change to the organisation, managing their data centre and developing their cloud capabilities based on industry best practices. Job Description: The Cloud Platform Engineer is critical in my … their on-premise facility (VMware). Working closely with development teams to implement new pipelines and provide functionality, services and systems. Incorporating a cost management mindset with resiliency and optimization front of mind. Automation for on-premise and in the cloud using Terraform, AzureDevOps and PowerShell. Working with Agile more »

driving continual business and technology change. Reporting directly to the Head of Enterprise Architecture, this role will be a key part of the technology management team, ensuring our technology solutions are fully aligned and contribute to the vision and strategic direction of the organisation. To this end, the Cloud … to underpin the successful delivery of major architectural initiatives. Driving the technology architecture thought leadership, effectively influencing stakeholders to help define the future state. Management of supplier relationships, ensuring any third-party deliverables meet strategic, technical, and cost requirements. Identification and execution of continual improvement opportunities, ensuring the best … of existing architecture artefacts. Ensure design is consistent with the architecture and drives resolution of architecture issues throughout the project lifecycle. Liaise closely with service partners and suppliers where third-party work or packages involve significant architectural decisions. Follow the agreed methods and use the appropriate tools for architecture. more »

the UK without sponsorship Salary: £45,000 - £55,000 The Role: Overseeing all aspects of the Application Support Team Working closely with the Product Management Team Coaching and developing the Application Support Analysts Building strong Stakeholder relationships with end users Provide others with constructive, unambiguous feedback to improve performance … Application Support Manager Requirements: Excellent understanding of ITIL service management processes Proven ability to manage a high workload and multiple priorities whilst meeting deadlines Experience of communicating clearly, with the ability to adapt your communication style for different groups Demonstrable skills in technical hands on management, critical … with Salesforce Commerce Cloud (SFCC), Dynamic 365, File Manager Pro, Galaxy Ticketing, Microsoft BC or any equivalent applications. Application Support Manager Desirable's: Project Management experience ISTQB qualification Previously worked for a big organisation ITIL | Azure | SFCC | Dynamic 365 | Galaxy Ticketing | Microsoft BC | File Manger Pro | Data Warehousing | Hybrid more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … .NET. Power Platform experience is preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/ more »

Fortigate, ACL’s, CSM/FMC. Job purpose Provide last line support for solutions delivered by the engineering function in line with existing IT service management processes. Act as an escalation point, for the managed service, for problems pertaining to network technology and with a view to … context firewalls from Cisco and CheckPoint and the tools used to deploy the rules such as Cisco CSM (Cisco Security Manager), Cisco FMC (FirePOWER Management Centre), Fortigate/Fortinet etc. Strong debugging skills are required with the ability to run packet captures and wireshark traces. Good working knowledge of … engineer should be familiar with operation of ACI deployed within the core infrastructure. The datacenter also features firewalling between Tenants, such as Production, Secure Management and Dev/Test. Partners and vendors are connected via a separate VRF on the WAN and the webhosting environment features three tiered stacks more »

planned changes take their feedback into account, and that they are kept informed of change roadmaps Essential Administration or super-user experience of CRM, Service management or ERP systems Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help resolve … excellent attention to detail Active listener – with strong telephone-based skills Keen to progress and learn e.g. reporting or development Team player Good time-management skills Benefits We’re bold and brave when it comes to transforming business operations. Together, we achieve more for our customers, each other and more »

is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, ITBM, GRC, and SecOps. Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required more »

the Products. Partner with other architects to provide scalable and adaptable architectural solutions. Skills/Competencies : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural more »

Role : Service Now Senior Architect/Technical Expert Location : Greater London, UK The Company : Wipro is an exciting organization to work for. We ranked as a “Top Employer” as part of the Top Employer Institute annual listings. We were assessed on several key HR practices including Diversity and Inclusion. … controls for the Products. Partner with other architects to provide scalable and adaptable architectural solutions. Skills : Strong knowledge and experience in Information Architecture, IT Service Management, Solution Architecture, CMDB/CSDM, and ServiceNow Products. Proficiency in defining and refining the Architectural strategy. Ability to design and direct Architectural more »

stakeholders in terms of technology. '€¢Possesses a broad knowledge of solution areas such as transformation and migration, security, business analysis, applications, integration and infrastructure, service management, including trends in the current marketplace and understands how these interact to arrive at a solution. '€¢Expert in using architectural principles and … leading technology supplier and their products. About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right … whatever next comes their way. We create innovative technology and software solutions for Capita's clients and businesses while ensuring secure, resilient and predictable service delivery. Technology and Software Solutions brings together 5000+ colleagues from across Capita into a single function to deliver world-class technology and software solutions more »

Joskos Solutions has evolved significantly since its establishment in 1999, now being a key player in the IT support and service realm for the education sector. With a focus on digital transformation, Joskos offers a comprehensive suite of services designed to streamline and enhance public sector institutions through technology. … Their services include cloud and server-less solutions that shift clients from local resources to cloud-based operations, managed services for holistic network/service management, strategic IT planning to align technology with client goals, and robust installation services for comprehensive tech integration. We are seeking driven individuals … Law (basic awareness is desirable) Good written, numerical and presentation skills Knowledge, Skill and Experience: Good communicating and influencing skills Strong organisational and time management skills Able to work well under pressure and be adaptable to business needs Results orientation and achievement with demonstrable performance against targets and KPIs more »

a strategic Procurement hire into our market leading financial organisation. You'll work under the Technology division but be instrumental in supporting all vendor management & procurement activities across the IT landscape. As part of this team, you'll face off to key stakeholders within SaaS, Cloud, Infrastructure, Operations & the … role are as follows: You will have complete responsibility for ensuring the tech vendors & IT supply chain are managed effectively. Ongoing assistance with the management of the end-to-end Third-Party life cycle, including sourcing, contracting, ongoing supplier relationship management and offboarding activities when necessary. Work closely … Extensive exposure to a broad range of technical software vendors, SaaS, Hardware & Cloud partners. Skilled in Sourcing & Procurement of services and products. Strong Vendor & Service Management working towards or interested to receive training in CIPS certification. Banking or Trading experience is highly desirable. Can start within 2 to more »

About the company: We're proud to have partnered with a leading software company in the field service management industry, committed to empowering businesses with innovative solutions. Trusted by companies like Sharp, Kier, Securitas, and BASF, we drive growth and success through cutting-edge technology. 🔍 Job Description: Seeking … environments is ideal (SaaS B2B tech) 👨‍💻 What You'll Do: - Drive business performance through rigorous data analysis and interpretation of KPIs. - Provide sales performance management information to our leadership team. - Implement Sales Enablement strategies using HubSpot to streamline processes and enhance sales effectiveness. - Build analytic models and dashboards for more »

including experience configuring routing for BGP, OSPF, or EIGRP and familiarity with multicast protocols (IGMP, PIM). CCIE Proficiency in Linux, covering boot sequence, service management, file, process, network, and kernel management. Ability to deploy and operate monitoring frameworks such as Cacti, Zabbix, Nagios, Prometheus, or Tick stack. more »

deliverables. Previous experience across the following is essential: - Extensive understanding of IT Infrastructure solutions, support models & processes. - Knowledge of working in a similar Infrastructure service management. - Understanding of technology process, people & capabilities. Previous experience working within a role with interaction between UK & USA stakeholders are essential for this role. more »

and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and … transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance. Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to … to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired. Driving IT and business automation across product management, engineering, and operations -Desired. ITIL and service management. Being comfortable in a client-facing role, with previously consulting or advisory experience. As a more »