Role Title: Service Design and Transition Manager Duration: 6- 12 months Location: Remote Rate: £567 per day- Umbrella only SC CLEARED ACTIVE REQUIRED Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the … of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary We are looking for individuals with a background in ServiceManagement, and experience of successful Service Design and Transition. SDTMs will design and document new services. They will ensure that service design principles and standards are embedded into projects, and that comprehensive support arrangements are put in place. SDTMs will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities, and external suppliers. SDTMs will ensure that projects transition to live service in a safe and more »
IT ServiceManagement - ITSM Consultant Location: Central London Hybrid Model : Between 1-3 days p/w in office (will vary per week) Contract Length : 5-months IR35 Status: Inside About the Role: My client, one of the UK's leading consultancies are seeking a seasoned ITSM consultant … to provide their expertise throughout a 5-month contract. Key Responsibilities: ServiceManagement services, spanning from short term on-site consulting opportunities to resource augmentation, and complex large-scale projects. Process implementation and improvement across the ServiceManagement Lifecycle ServiceNow implementation Producing ITSM material (Service blueprints, Support Models etc.) Candidate Requirements: Strong experience of CMDB configuration and management, along with SACM Strong ServiceNow experience implementing ITSM processes High standard of production of written ITSM material Minimum ITIL v3 To be considered, please ensure you complete your application on the Computappoint website. Services offered more »
Technical Service Manager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical Service Manager to join our prestigious fit-out division at a leading Tier One Contractor. Key … Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest standards of quality, safety, and client satisfaction. Oversee the planning, coordination, and execution of technical services for fit-out projects, from inception to completion. Collaborate closely with project teams, subcontractors, and consultants to ensure seamless … Manage budgeting, resource allocation, and procurement activities for technical services, optimizing project outcomes and efficiencies. Drive innovation and continuous improvement initiatives to enhance technical service delivery and project performance. Foster a culture of collaboration, excellence, and continuous learning within the technical service team. Key Requirements: Proven experience in more »
Service Designer- Higher Education- ServiceManagement-ITIL Service Designer with experience of redesigning new services, journeys, and supporting workflows and processes is urgently needed to support our higher education client on the implementation of a new Enterprise ServiceManagement platform. The Service Designer … will be tasked with redesigning servicemanagement services across IT, Finance, HR, Procurement, Research, Procurement and others. The scope will include service catalogue, CMDB, incident, problem, change, knowledge management, service desk and major incident. Service Designer- Higher Education- ServiceManagement-ITIL- Essential … Experience Knowledge of service architecture and design of both IT and business services, including how these services are joined up into end-to-end journeys and value streams. Experience of performing a service design role within an enterprise wide servicemanagement environment within Education or public more »
in delivering high-quality support and continuous improvements to meet operational goals. Required Experience: Proven experience integrating ServiceNow into an organisation. Utilize your existing ServiceManagement/ServiceNow and market knowledge and technical expertise. Design, develop, test, and implement ServiceNow In-depth understanding of ServiceNow platform capabilities, functionalities more »
configuring the Azure Landing Zone Expertise on advising on setup Azure Landing Zone Strong understanding building the Azure Landing Zone with a focus on servicemanagement, organizational design, processes, and governance. Knowledge of developing and overseeing test plans and collaborating with stakeholders to ensure successful outcomes. Good understanding … of managing submissions for technology change Excellent understanding of Microsoft ,MS 365 (Exchange, Teams, SharePoint) Strong Stakeholder Management and communication skills Nice to have: Previous Oil/Gas industry experience Immediately available Flexible to go on site if/when required. If interested, with the relevant experience, please apply more »
