4 Contract Service Management Jobs in the North West with Remote Work Options

SACM (Software Asset Configuration Manager) Duration: 6 months SC Cleared Location: Barrow based with 2 days onsite Via Umbrella Oversees the entire Service Asset and Configuration Management (SACM) lifecycle of all Assets and Configuration Items (CIs) within a Configuration Management Database (CMDB); follows the prescribed lifecycle process … of information within the CMDB for the managed area * Review accuracy and completeness of asset data * Raise data quality issues with Data Owners and Service Providers * Conduct regular data quality audits for managed area * Report and escalate exceptions in the Change Process for the managed area to the Change … data for the CMDB audits and verifies the results for the managed area and coordinates the resolution with data mangers * Assist in in access management in regard to managed area of CMDB. * Audit CMDB data as defined in IT Asset Management Service Description Document * Ensure the integrity more »

Months (initially) Location - Manchester (Hybrid) Ir35 - Inside Ir35 (Must use an umbrella company) We are currently seeking a skilled and experienced ServiceNow CMDB (Configuration Management Database) Coordinator to join our client. Position Overview: The ServiceNow CMDB Coordinator will be responsible for the design, implementation, and maintenance of the Configuration … Management Database (CMDB) within the ServiceNow platform. This role will involve collaborating with cross-functional teams to gather requirements, configure the CMDB, and ensure alignment with best practices and organizational objectives. Key Responsibilities: Work closely with stakeholders to understand business requirements and translate them into CMDB design and configuration … policies, processes, and procedures to ensure data accuracy, integrity, and compliance with industry standards (e.g., ITIL). Collaborate with other ServiceNow teams (e.g., Incident Management, Change Management) to integrate CMDB functionality into broader IT service management processes. Provide guidance and support to other IT teams on more »

to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols … ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations Asset Management keep record of distributed IT, IT related equipment and keep HR in copy Support of Global office network providing support as described above to … apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information more »

to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. … ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to … apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information more »