34 Permanent Service Management Jobs in the North West

efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and maintaining the … endpoint device estate. · Performing general Microsoft 365 administration and related tasks. · Acting as a key point of contact on the IT service desk, offering first-line support. Desired Skills: · Extensive experience in a troubleshooting environment, particularly within a tech-focused setting. · Proficiency in AWS, Azure, and managing incidents through … Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. This position offers a fantastic opportunity for an individual looking to contribute significantly in a dynamic and technology-driven environment. For more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … .NET. Power Platform experience is preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/ more »

team members for continuous improvement Ensure seamless integration and delivery of services Collaborate with third parties in providing network infrastructure services Contribute to overall management, including workforce, budget, technology roadmaps, and projects Take primary operational responsibility for assigned services All about you: A dynamic and experienced individual with expertise … Proven experience taking the lead across large projects independently CCNP Certified Extensive experience with Firewalls and managing Firewall policies - Cisco ASA, Firepower & Cisco Firepower Management Centre. Experienced across a variety of Cisco technologies - IOS/IOS-XE/NX-OS. Implementing and troubleshooting L3 routing protocols. (Static, EIGRP, OSPF … L2 networking technologies. (VLAN,STP/RSTP). Designing and building secure and resilient data centres and office/branch networks. Proficiency in change management for high-impact, complex requests Familiarity with coding and scripting tools Ability to troubleshoot and resolve incidents and problems In-depth understanding of IT more »

the delivery of digital services for connected roads, smart cities and future. I am looking for a graduate that would be interested in project management, thought leadership, consultancy, design, testing, commissioning and supervision, applied across the full lifecycle of digital projects. Role Digital Graduate, ideally based in the Birmingham … a multi-disciplinary transport technology team. Your studies and practical experience will ideally encompass one or more of the following areas: Information Technology IT Service Management Enterprise Architecture Information and Cyber Security Data analytics and presentation Communication networks Practical application of the above in a highways or transportation more »

Response Experience in REST/SOAP web services and API integrations Expertise in designing database tables and relationships Experience with ServiceNow or similar IT service management and automation platform. If you’re looking to impact and create change positively, you'll be rewarded with an excellent salary and more »

in AWS and Linux technologies. Collaboration with software development teams to support and advise on best practices for maintaining performance and availability. Understanding of Service Management disciplines, preferably with experience in the ITIL framework. Lead DevOps Engineer - AWS, Terraform, Bash, Kubernetes Crewe – Hybrid 3 days per week more »

Location: Manchester Service Desk Analyst (6 month FTC) Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make … Security and Risk Mitigation business… https://www.nccgroup.com/uk/Role Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents … changes and service requests that affect IT infrastructure and networks, resulting in timely and cost-effective resolutions within specified service level agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration tasks globally. Key Accountabilities Employee Administration To provide more »

and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like Generative AI and Platform Product Management You will be required to work and communicate with all levels of an organisation to collaboratively innovate, design, and implement modern technologies, processes, and … transformation. Enabling continuous delivery while ensuring reliability, quality, observability, and performance. Understanding of build and deployment pipelines, test driven development, automated testing, Test data management, automated Environment provisioning, Version control, Monitoring and alerting and DevOps enablers. Understanding of observability and monitoring platform; Experience of having collaborated with developers to … to drive speed, productivity, and quality improvements. Security and governance models for cloud engineering and operations -Desired. Driving IT and business automation across product management, engineering, and operations -Desired. ITIL and service management. Being comfortable in a client-facing role, with previously consulting or advisory experience. As a more »

currently working in partnership with a global market leading client to recruit an Asset & Config Engineer to join a growing IT Asset and Configuration Management team supporting an enterprise business. Please note this role offers hybrid working opportunities. The Role As an Asset & Config Engineer you will have previous … experience working with CMDB or asset management toolsets. This role will give you the opportunity to learn and understand the Asset Management processes, policies and lifecycles, enabling you to follow them correctly and ensure systems are configured optimally to deal with the required configuration management needs. You … required, ensuring company and compliance needs are being met. The Responsibilities Maintain and audit the data stored within the CMDB, by utilising various asset management toolsets whilst focusing on discovery. Ensure all data is accurate and up to date, recorded correctly and that the required processes are followed when more »