Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Alexander Mann Solutions - Public Sector Resourcing
/Darlington Change and Release Manager Scope of Role We are looking for someone who can promote change to the business by working with Service Owners to initiate or drive further adoption of the change process. Develop opportunities to embrace an Agile methodology and work with DevOps teams to … of the twice weekly Change Advisory Board (CAB) meetings to include the preparation of agendas and the inviting of attendees, work with the Change Management Team to review upcoming changes and manage CAB meetings. Governance and recording of failed changes and unauthorised changes, working with the change requester and … implementer to perform RCAs and MIERs. Enforcing the completion of Post Implementation Reviews (PIRs) and following up any remediation actions. Ensure the Change Management Process is followed, and changes are recorded, assessed, approved, prioritised, planned, tested, implemented, documented and reviewed, in line with the DfE Change Process. Skills and more »
Your role - * Act as the owner of the Capacity Management, Availability & Demand Processes and oversees the delivery of these processes. * Establish and maintain comprehensive capacity management planning process considering current and future demand. * Act as Subject Matter Experts for capacity and availability related issues, relating to both services … and resources and collaborates with other ServiceManagement services, and other stakeholders. * Contributes to the efficient and effective running of all Availability & Capacity Management related activity. * Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of … Incidents/Problems and make appropriate capacity IT changes to improve performance. * Ensure that there is adequate capacity within the IT environment to meet Service Levels and other performance requirements, considering daily, weekly, and seasonal variations in capacity demands. * Develop and propose scenarios for addressing capacity constraints and define more »
Barrow-In-Furness, Cumbria, North West, United Kingdom
Henderson Scott
resources, mentoring skills. Computer systems knowledge, integration, and architecture concepts Experience in various analytical/reporting techniques supported by understanding of statistics and quality management concepts. Problem solving skills Understanding of cross systems interrelations in context of the global business process Understanding of ServiceManagement Framework Quality … documentation and report writing ability Responsibilities: Establish and maintain comprehensive capacity management planning process considering current and future demand. Act as Subject Matter Experts for capacity and availability related issues, relating to both services and resources and collaborates with other ServiceManagement services, and other stakeholders. Contributes … to the efficient and effective running of all Availability & Capacity Management related activity. Identify future business requirements that will affect capacity/availability requirements and ensure there is a match between the capacity of IT and the agreed business demands. If you are interested please apply for more information more »
Lancashire, North West, United Kingdom Hybrid / WFH Options
Explore Group
ICT within the County Council. This post will provide support to the Senior ICT Supplier Manager in developing and delivering the sourcing and supplier management framework to meet the County Council's Digital requirements. To support a strategic approach to ICT Supplier Management that delivers innovative, cost-effective … for senior managers and commissioners across the organisation, supporting the Senior ICT Supplier Manager, in the planning and delivery of IT sourcing and supplier management activity to ensure key milestones are achieved. Whilst previous experience of public sector sourcing would be a benefit it is not essential and training … provided. Accountabilities/Responsibilities The following are a range of duties that are appropriate to this grade. Support the development of good practice supplier management techniques which ensure the County Council's suppliers provide quality, value for money ICT software services in line with the County Council's priorities. more »
Salford, Greater Manchester, North West, United Kingdom
McGregor Boyall
Hybrid - 12 Months One of our public sector clients is looking for an AV expert with hands-on experience as well as product/servicemanagement experience to join their expanding technical team on a 12-month contract basis. Your role will be to work alongside the technical more »