Security Standard (BPSS)/be eligible for SC Clearance (must have resided in the UK for the last 5 years) including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role UKAEA's Computing Division encompasses a comprehensive suite of digital tools and techniques, supporting activities such as … UKAEA's mission of delivering sustainable fusion energy and maximising scientific and economic impact. The role of Change & Problem Manager, reporting to the IT ServiceManagement Group Leader within the Enterprise Infrastructure Solutions Unit, is pivotal. This role involves assessing the need for change, analysing current states resulting … Change & Problem Manager plays a key role in evaluating organisational readiness for change within UKAEA's Computing Division. Additional Responsibilities: - Lead change and problem management processes, aligning stakeholders on KPIs and ensuring effective tooling. - Coordinate and oversee outputs of the Change Advisory Board (CAB) and act as Change Manager more »
ll be doing Onboarding new starters and offboarding leavers Maintain an asset registry and manage user device lifecycle Managing incidents and requests through the servicemanagement tool Provide support for a wide range of Microsoft applications, software & hardware Maintaining governance standards across all IT servicemanagement … Liaise with the team to communicate and understand issues and be able to effectively coordinate how to resolve an issue Identify repeat issues or service risks Manage scheduled tasks for customers Take ownership of faults in a logical manner and throughout their entire lifecycle Log incidents and faults, categorising more »
Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and issues … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. … Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and implementing changes more »
Northamptonshire, with a primary focus on: Supporting our Federation membership Developing and delivering membership benefits and services including PCN support. Working alongside the Senior Management team to develop and deliver the PML Annual Plans and Oxfordshire and Northamptonshire Strategies. Developing forums to support our members. Managing and supporting the … implementation and delivery of opportunistic service pilots, delivered by the Federation in Northamptonshire and Oxfordshire. Foster good working relationships and opportunity for collaboration with other Federations and Alliances across the PML footprint. This role would suit someone who is self-motivated, enjoys working closely with a multi-disciplinary team … key stakeholders. This role presents an excellent opportunity for an individual to broaden and develop their career, building upon their existing communications and senior management experience. The key responsibilities for the role include line management and workload oversight of the Federation administrator and line management of multi more »
them provide key services to the public. Summary: This role is a great opportunity for a 2nd Line Systems Engineer to work in a Service Support Team assisting a range of education and commercial customers. The role itself will involve supplying support for customers virtualised and on-premises physical … with the further possibility of 24x7 cover being required, attracting further allowance. Key Responsibilities: To produce high end technical advisory, repair, and diagnostic support service to the customer within a Service Team, via email, telephone, and remote support. To assist the Services management team by performing reasonable … entry to the System Support area and any supported systems. To confirm all support work undergone is recorded in an accurate manor on the ServiceManagement Systems (SMS), ensuring the SMS is kept fully up to date with the condition of each applicable ongoing issue. To aid the more »
Line Support Engineer Salary: £35k - £40k Location Eynsham Summary: This is an exciting opportunity for a 3rd Line Support Engineer to work in a Service Support Team supporting a mix of education and commercial customers. The role involves providing support for customers' on-premises physical and virtualised Windows environments … be prepared to undertake paid overtime in evenings and weekends if required. Key Responsibilities: To provide a professional technical advisory, diagnostic and repair support service to the customer within a Service Team, via telephone, email, and remote support. To manage all incidents within agreed SLA timescales, escalating where … required ensuring that timescales are met. To ensure all support work undertaken is accurately recorded on the ServiceManagement Systems (SMS), ensuring the SMS is kept fully up to date with the status of each ongoing problem To support junior team members in the resolution of incidents. To more »
organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … collecting, calculating and processing payroll data and resolving potential problems that might arise across the whole admin function, hence a high level of customer service and attention to detail is required, alongside a solid understanding of GDPR. You will be well-suited to the role if you are a … work collaboratively with Advisors and Business Partners. As our HR/Payroll and Operations Assistant, you will support the business by utilising the HR servicemanagement system, supporting employees with advice on a variety of processes/policies and enquiries, from a mix of generalist HR Administration and more »
Working Hours: Monday - Friday, 9AM - 5.30PM The Project Manager Team Leader will administer and manage the delivery of services through the complete event project management life cycle from the end of the sales process to post-event reporting. In addition to office work, you will occasionally need to conduct … Project Manager Team Leader, you will be responsible for: Leading and developing a team of people to deliver exceptional Professional Services through effective operational service management. Establish an energetic and customer-centric culture of continuous improvement within the Project Management team. Develop and implement operational and personnel development … other customer-facing events across the UK as required. Drive the Professional Services standard across the business and specifically inspire and develop the Project Management team to embed a culture of continuous improvement. Establish clear performance indicators which are implemented, regularly monitored, continually improved and reported to the managementmore »
for the R&D Leadership Team within Linac Devices (c.$1Bn Annual Sales.) As a Head of Engienering you will be accountable for Program Management and Engineering for a complex portfolio of Image Guided Radiotherapy devices, including flagship CBCT (Cone Beam CT) and MR Guided devices.As a member of … building and leading a world class R&D team with over 300 Engineers, PMO and delivery experts. The role reports to CPO, with line management for VP/Director functional leads.Accountable end-to-end for delivery of business critical R&D programs, with budgets exceeding $50M. This role includes … with strategic buying teamReview and sustain industry competence footprint globallyManage inter-relations between research, applications development, product management supply chain and quality/serviceManagement:Leadership of global team (c.500 FTE) with VP direct reports.Lead the effective utilization of resources deployed across the organizational line - accountable for delivery of projects more »
